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Financial results presentation3900CrowdWorks Inc.Information and Communications, Services and Others

Financial Results Presentation for the Third Quarter of the Fiscal Year Ending September 2026

For the nine months ended 30 September 2026, revenue, gross profit, EBITDA and operating profit were below the year-earlier period, while the full-year earnings forecast was revised upward. The presentation also outlines progress in new businesses and growth initiatives, including the official launch of AI CrowdWorks, the expansion of AI-BPO, and the rollout of DX/AX consulting.

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Contents of this document

Financial results presentationQ3 FY20269 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥16,374 million-3.5%
Operating profit¥264 million-79.0%
Gross Profit Margin40.9%
Operating profit margin0.9%
Selling, general and administrative expenses¥2,102 million
Results for the three months of the current quarter
Net Sales
¥5,257 million
Gross profit
¥2,149 million
Selling, general and administrative expenses
¥2,102 million
EBITDA(Non-GAAP)
¥162 million
Operating profit
¥46 million
Ordinary income
¥31 million
Profit attributable to owners of the parent
¥-39 million
Gross margin on revenue
40.9%
Operating profit margin on revenue
0.9%
Full-year earnings forecast
Net Sales
¥20,000 million
Gross profit
¥8,400 million
EBITDA(Non-GAAP)
510~810
Operating profit
0~300
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales81.9%
Gross profit80.7%
EBITDA(Non-GAAP)81.3%
Operating profit88.1%
What the company explained in this material
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
SG&A items
Personnel Expenses
¥1,009 million
Year on year against the same period last year+11.1%
Outsourcing expenses
¥154 million
Recruiting and training expenses
¥138 million
Year on year against the same period last year2x
Goodwill, depreciation and amortization, and share-based compensation expense
¥116 million
Advertising expenses
¥212 million
Other expenses
¥470 million
Quarter-on-quarter change-7.3%
New initiatives
  • AI CrowdWorks scheduled for official release on 20 August
  • Provide AI utilization training for corporations and free webinars for business executives
  • Expand support for corporate AI utilization through AI-BPO
  • Standardize the DX/AX consulting support model and roll it out across the business
  • PARK scheduled to be integrated into Member Pay
  • Human & Human services scheduled to end
Key KPIsA metric the company considers important as a management benchmark.
  • Pre-registered workers10,000 People
  • Cumulative registered users797.5 10,000 people
  • Cumulative registered clients111.8 10,000 companies
  • AI utilization250 over cases/year
  • Average utilization rate of resident engineers94.8 %
  • Applications to participate539 People
  • Matching209 People
  • Satisfaction levels86.7 %
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Agent segment
Number of companies
2,467 companies
Unit price per company
¥1,920 thousand
DX/AX consulting
Number of companies
889 companies
Year on year against the same period last year+1.9%
Unit price per company
¥1,881 thousand
Year on year against the same period last year+1.1%
Segment results
Platform segment
Net Sales¥1,202 million
Gross profit¥1,155 million
Operating profit¥107 million
Agent segment
Net Sales¥14,666 million
Gross profit¥5,044 million
Operating profit¥128 million
Consolidation adjustments, etc.
Net Sales¥-340 million
Gross profit¥-177 million
Operating profit¥89 million
SaaS Business
Net Sales¥734 million
Gross profit¥700 million
Operating profit¥-52 million
Medium-term management plan targets
TargetRevenue of ¥100 billion, operating profit of ¥10 billion, and a 10% operating margin
Target fiscal yearMedium to long term (specific year Not disclosed)
Financial targets
Equity ratio
Track record44.6 %
Net debt-to-equity ratio
Track record-0.5 times
Orders received and order backlog
Order value
  • ¥1.6 million
  • ¥3.51 million
  • ¥10 million
Number of employees
採用実績84 people hired in the nine months ended Q3 (10 consultants and 74 resident engineers)
Hiring planFY2026 plan: 100 people (40 consultants and 60 resident engineers)
Contents of this document
ItemDetails
Document typeFinancial results presentation
Fiscal Period CoveredQ3 FY2026
Net Sales¥16,374 million (YoY -3.5%)
Operating profit¥264 million (YoY -79.0%)
Gross Profit Margin40.9%
Operating profit margin0.9%
Selling, general and administrative expenses¥2,102 million
Results for the three months of the current quarterNet Sales ¥5,257 million / Gross profit ¥2,149 million / Selling, general and administrative expenses ¥2,102 million / EBITDA(Non-GAAP) ¥162 million / Operating profit ¥46 million / Ordinary income ¥31 million / Profit attributable to owners of the parent ¥-39 million / Gross margin on revenue 40.9% / Operating profit margin on revenue 0.9%
Full-year earnings forecastNet Sales ¥20,000 million / Gross profit ¥8,400 million / EBITDA(Non-GAAP) 510~810 / Operating profit 0~300
Progress against full-year forecastNet Sales 81.9% / Gross profit 80.7% / EBITDA(Non-GAAP) 81.3% / Operating profit 88.1%
Segment resultsPlatform segment Net Sales ¥1,202 million / Gross profit ¥1,155 million / Operating profit ¥107 million / Year on year against the same period last year Not disclosed / Agent segment Net Sales ¥14,666 million / Gross profit ¥5,044 million / Operating profit ¥128 million / Year on year against the same period last year Not disclosed / Consolidation adjustments, etc. Net Sales ¥-340 million / Gross profit ¥-177 million / Operating profit ¥89 million / Year on year against the same period last year Not disclosed / SaaS Business Net Sales ¥734 million / Gross profit ¥700 million / Operating profit ¥-52 million / Year on year against the same period last year Not disclosed
Breakdown of Factors Affecting the ChangeSG&A items Personnel Expenses ¥1,009 million / Outsourcing expenses ¥154 million / Recruiting and training expenses ¥138 million / Goodwill, depreciation and amortization, and share-based compensation expense ¥116 million / Advertising expenses ¥212 million / Other expenses ¥470 million
Key KPIsIndicator name Pre-registered workers / Value 10,000 People / Year on year against the same period last year Not disclosed, Indicator name Cumulative registered users / Value 797.5 10,000 people / Year on year against the same period last year Not disclosed, Indicator name Cumulative registered clients / Value 111.8 10,000 companies / Year on year against the same period last year Not disclosed, Indicator name AI utilization / Value 250 over cases/year / Year on year against the same period last year Not disclosed, Indicator name Average utilization rate of resident engineers / Value 94.8 % / Year on year against the same period last year Not disclosed, Indicator name Applications to participate / Value 539 People / Year on year against the same period last year Not disclosed, Indicator name Matching / Value 209 People / Year on year against the same period last year Not disclosed, Indicator name Satisfaction levels / Value 86.7 % / Year on year against the same period last year Not disclosed
Unit price and quantity metricsAgent segment Number of companies 2,467 companies / Unit price per company ¥1,920 thousand / DX/AX consulting Number of companies 889 companies / Unit price per company ¥1,881 thousand
Number of employeesNumber of Employees Not disclosed / 採用実績 84 people hired in the nine months ended Q3 (10 consultants and 74 resident engineers) / Hiring plan FY2026 plan: 100 people (40 consultants and 60 resident engineers)
Medium-term management plan targetsTarget Revenue of ¥100 billion, operating profit of ¥10 billion, and a 10% operating margin / Target fiscal year Medium to long term (specific year Not disclosed)
Financial targetsEquity ratio Track record 44.6 % / Net debt-to-equity ratio Track record -0.5 times / Target value Not disclosed
Orders received and order backlogOrder value ¥1.6 million, ¥3.51 million, ¥10 million / Order backlog Not disclosed
New initiativesAI CrowdWorks scheduled for official release on 20 August, Provide AI utilization training for corporations and free webinars for business executives, Expand support for corporate AI utilization through AI-BPO, Standardize the DX/AX consulting support model and roll it out across the business, PARK scheduled to be integrated into Member Pay, Human & Human services scheduled to end
Items this document does not state (12)
Ordinary incomeNet incomeSelf-assessment against the planNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresMarket Size / ShareKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

On the revenue side, growth slowed due to sluggish performance in the platform business, which was affected by AI, and in engineer matching, which is in the process of transitioning to a five-day workweek operating model. On the earnings side, the results were affected by investment in the recruitment of resident engineers and the decline in gross profit. The full-year forecast was revised upward because part of the investment in consultant recruitment was postponed and marketing and brand investments were not carried out during the fiscal year.

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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Financial Results Presentation for the Third Quarter of the Fiscal Year Ending September 2026 | CrowdWorks Inc. (3900) timely disclosure | Komori