Expanding Orders by Developing Existing Customer Relationships
First written in FY2018-Q3. 6 of 10 entries say "Restated". Latest entry: FY2022.
The whole theme swung hardest in 2021: 3 of 24 companies on the "Worse" side.
1 other company's latest entry also says "Other".
- FY2022Decline following the previous increase in projects involving existing-customer developmentAnnual report
「Although the new business performed well, orders and net sales in the Other businesses overall declined year on year, due to lower sales following the completion of the large, long-term maintenance projects that had continued through the previous fiscal year, as well as a decline in support services following project wins from deeper engagement with existing customers in the previous fiscal year.」
While project wins through deeper engagement with existing customers were cited in the previous fiscal year’s results, the support services business saw a subsequent decline in the current fiscal year. - FY2021AdvancedAnnual report
「In the Group’s Other businesses, orders and net sales increased substantially year on year, owing to project wins from deeper engagement with existing customers in the support services business, as well as the solid performance of the new business.」
Project wins through deeper engagement with existing customers are reflected in the full-year results as a factor behind the increase in orders and net sales in the Other businesses. - FY2021-Q3RestatedAnnual report
「In addition to pursuing new project acquisition through deepening relationships with existing customers and expanding existing projects, the Company worked to control selling, general and administrative expenses.」
The company continues to pursue deeper engagement with existing customers, expansion of existing projects, and acquisition of new projects as sales initiatives to secure orders. - FY2021-Q2RestatedAnnual report
「In addition to pursuing proposals for new customers, the Company worked to deepen relationships with existing customers and expand existing projects.」
The Company continues to pursue proposals for new customers, deepen relationships with existing customers and expand existing projects as sales measures aimed at securing orders. - FY2019RestatedAnnual report
「While focusing on securing orders for large contract projects from existing customers, as well as」
The Company continues to deepen relationships with existing customers and secure orders for large contract projects as sales measures aimed at expanding order intake. - FY2019-Q3RestatedAnnual report
「Orders and net sales increased year on year, driven by the acquisition of new ERP-related projects, an increase in orders from existing customers, and the acquisition of projects from new customers in the distribution sector.」
Sales activities, including increased orders from existing customers, continue to be cited as factors contributing to higher order intake and revenue. - FY2019-Q2AdvancedAnnual report
「Orders and net sales increased year on year, driven by the acquisition of new ERP-related projects, an increase in orders from existing customers, and the acquisition of projects from new customers in the distribution sector.」
The Company reported increased orders from existing customers as an actual result, indicating progress in expanding order intake by deepening relationships with existing customers. - FY2019-Q1RestatedAnnual report
「To steadily acquire and execute large contract projects from existing customers」
The Company continues to pursue the acquisition and execution of large contract projects from existing customers as sales activities aimed at expanding order intake. - FY2018RestatedAnnual report
「In its existing businesses, the Company pursued proactive sales activities, including deepening relationships with existing customers and strengthening collaboration with new business partners, to expand order intake.」
The Company continues to deepen relationships with existing customers as a sales measure aimed at expanding order intake. - FY2018-Q3First statedAnnual report
「In its existing businesses, the Company pursued proactive sales activities, including deepening relationships with existing customers and strengthening collaboration with new business partners, to expand order intake.」
The Company explicitly identified deepening relationships with existing customers for the first time as a specific sales measure aimed at expanding order intake in its existing businesses.