Service expansion using artificial intelligence and natural language processing technologies

「Revenue increased through customer acquisition activities conducted via web seminars and trade show exhibitions, as well as distributor sales by systems integrators and software vendors.」

「In addition to its 2 proprietary core systems, QuickQA, an automated response system supporting inquiry response operations inside and outside companies, and QuickSummary, which summarizes and classifies a wide range of text from conversational language to books, AI2 provides services including a speech recognition engine and various services associated with AI training to customers seeking to automate, improve the efficiency of and enhance their operations.」

「AI2 is working to enhance its technological capabilities while developing and introducing cutting-edge AI technologies.」

「AI2 provides AI solutions using proprietary natural language analysis technology to customers seeking to automate, improve the efficiency of, and enhance operations, including contact center and help desk services. It is working to expand sales of its in-house solutions, including the automated response system QuickQA, which supports inquiries from within and outside companies; AI Human Resources and General Affairs, which incorporates approximately 7,500 sets of Q&A templates tailored to corporate human resources and general affairs departments into QuickQA; and QuickSummary, which summarizes and classifies a wide range of text, from conversations to books. Customer acquisition activities include webinars on applications and case studies, while sales are also being expanded through agency sales by systems integrators and software vendors.」

「In AI2, we provide AI solutions using proprietary natural language analysis technology to customers seeking to automate, streamline and enhance operations, including contact center and help desk operations. We are working to expand sales of our proprietary solutions, including the automated response system QuickQA, which supports inquiry responses inside and outside companies, and QuickSummary, which summarizes and classifies a wide range of texts from conversational passages to books, through customer acquisition activities such as seminars introducing use cases and through agency sales by system integrators and software vendors.」

「AI2 provides AI solutions using proprietary natural language processing technologies to customers seeking to automate, improve the efficiency of and enhance their operations, including contact center and help desk operations. We promoted proprietary solutions such as Quick QA, an automated response system supporting inquiry response operations inside and outside companies, and Quick Summary, which summarizes a wide range of documents from conversational text to books, by holding seminars and exhibiting at trade shows. Going forward, we will also work to expand distributor sales through systems integrators and software vendors.」

「In AI2, the company provides AI solutions using proprietary natural language analysis technology to customers seeking to automate, streamline and enhance operations, including contact center and help desk operations. It sought to expand sales of its proprietary solutions, including the automated response system "Quick QA," which supports responses to inquiries from inside and outside companies, and "Quick Summary," which summarises a wide range of documents, from conversational text to books, by holding seminars and other events.」

「The company promoted sales of its proprietary solutions, including the QuickQA automated response system, which supports responses to inquiries from inside and outside companies, through user seminars and other activities.」

「In April this year, we began selling QuickQA for General Affairs and Human Resources, an automated response system that supports inquiry response operations for corporate general affairs and human resources departments using artificial intelligence (AI) and inquiry-response (Q&A) templates.」

「エーアイスクエア began working with 株式会社トランスネット to automate and enhance the system help desk services provided by 株式会社トランスネット using AI. In addition, following the conclusion of a capital and business alliance with MEDIA DO Co.,Ltd., the companies will jointly conduct an AI text summarization business covering web content and other text-based information, including e-books, newspaper articles and news.」

「At its subsidiary AI Square Co., Ltd., the company opened the RPA (robotic process automation) center, an AI-and-human hybrid contact center using proprietary natural language analysis technology, in October 2016. It began providing services to customers seeking to automate, improve the efficiency of and enhance contact center operations, while also pursuing sales activities to acquire new customers.」

「We are developing the infrastructure needed to provide services that support efficient contact center operations using proprietary natural language processing technologies and other technologies.」

「For services using artificial intelligence technologies, including natural language processing, we will draw on the business platform, knowledge and expertise we have developed, develop the necessary technologies, carry out infrastructure development and pilot projects, and link them to services.」