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Tsi Holdings (3608) · InitiativeDifficulty Acquiring New CustomersLatest Earnings presentation (2026-10-15): "Advanced"

Promoting Customer Loyalty and Membership Enrollment

First written in FY2019. 3 of 6 entries say "Advanced", first in 2026-04-13. Latest entry: 2026-10-15.

6entries
8years
3from disclosures
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How it moved
ProgressHeldSoftenedWorseFirst statedFY2019 – FY2026-H12019: 120192020: 020202021: 020212022: 020222023: 020232024: 020242025: 120252026: 42026
Same theme, other companies
Converting new customers into existing customers and then into loyal customersA theme 24 companies write about · 0 as a headwind · 24 as a tailwind

The whole theme swung hardest in 2020: 1 of 9 companies on the "Worse" side.

8 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 24 companies compared. The sentences above are computed from all 24.
Full recordFilings, disclosures and news, newest first
  2. FY2026Difficulty Acquiring New CustomersAnnual report

    「Struggled to acquire new customers through the company's own e-commerce site, mix.tokyo.」

    Difficulty acquiring new customers, the foundation for converting them into members and loyal customers, through the core e-commerce business was cited as a negative factor for sales.
  3. 2026-04-13AdvancedEarnings presentation

    「Approximately 1 million members registered」

    mix.tokyo's registered membership reached approximately 1 million, providing a specific measure of progress in membership growth.
  4. FY2026-H1Difficulty Acquiring New CustomersAnnual report

    「Struggled to acquire new customers for the core brand.」

    Regarding the theme of converting customers into members and loyal customers, difficulty acquiring new customers for the core brand was explicitly identified as a factor behind the decline in sales.
  5. FY2019First statedAnnual report

    「We will more actively convert frequent purchasers into members and loyal customers, while pursuing initiatives that encourage customers to continue shopping with us for longer.」

    For the first time, explicitly identified converting frequent purchasers into members and loyal customers as a standalone initiative under the new medium-term management plan.
Moved together

"Strengthening the Foundation of Existing Businesses and Building an Efficient Operating Platform" moved the same way as this thread, in the same document, in 3 of its 6 moves.

333332★123456
  1. ★This thread
  2. 1Strengthening the Foundation of Existing Businesses and Building an Efficient Operating Platform3×
  3. 2Exit from Unprofitable Brands, Store Closures and SG&A Reduction3×
  4. 3Strengthening the E-commerce Business and Converting All Brand Sites to O2O3×
  5. 4Improving Product Strategy and Sales Management Methods3×
  6. 5CSR Initiatives and the Realization of a Sustainable Society3×
  7. 6Share repurchases2×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Tsi Holdings yet. It last moved in the Earnings presentation of 2026-10-15: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Promoting Customer Loyalty and Membership Enrollment | TSI HOLDINGS CO.,LTD. (3608) | Komori