System trouble associated with an e-commerce platform upgrade
First written in FY2018-Q2. 5 of 14 entries say "Materialised", first in FY2018-Q2. Latest entry: 2026-10-16.
Baroque Japan Limited moved to the "Worse" side of this theme in 2018.
0 other companies' latest entry also says "Mitigated".
- FY2027-H1MaterialisedAnnual report
「EC shipment delays caused by initial problems with the new system introduced in June also had an impact, and overall revenue consequently fell below the prior-year period.」
Regarding the previously identified risk of system failures, initial problems occurred with the new system introduced in June, contributing to EC shipment delays and overall revenue falling below the prior-year period. - FY2024RestatedAnnual report
「To prevent unauthorised external access, we will strengthen security measures against cyberattacks and implement measures to protect important information, including trade secrets and personal information, through encryption, backups and other means, while thoroughly providing information security training to employees and raising their awareness.」
Risks such as cyberattacks affecting information systems and e-commerce sites, together with measures including enhanced security, encryption, backups and employee training, continue to be disclosed. - FY2023MitigatedAnnual report
「To prevent unauthorised external access, we will strengthen security measures against cyberattacks and implement measures to protect important information, including trade secrets and personal information, through encryption, backups and other means, while thoroughly providing information security training to employees and raising their awareness.」
In response to risks affecting information systems and e-commerce sites, security enhancements, encryption, backups and employee training were specified as measures. - FY2022MitigatedAnnual report
「To prevent unauthorised external access, we will establish a secure network environment using encrypted communications and implement measures to protect important information, including trade secrets and personal information, through encryption, backups and other means.」
Specific measures were presented to address the risk of problems affecting core systems and e-commerce sites and the risk of cyberattacks, including secure networks, information encryption and backups. - FY2021RestatedAnnual report
「If the core systems, information systems and e-commerce sites supporting our group's business activities develop system problems due to mistakes by employees or contractors, cyberattacks or other causes, making it difficult to continue operating the business, this may affect the performance of our group.」
The broader risk affecting information systems and core infrastructure, identified from the specific e-commerce system problems, continues to be disclosed. - FY2020ReframedAnnual report
「If the core systems, information systems and e-commerce sites supporting our group's business activities develop system problems due to mistakes by employees or contractors, cyberattacks or other causes, making it difficult to continue operating the business, this may affect the performance of our group.」
The risk has been reframed from the specific incident of technical problems during the e-commerce platform update to broader risks affecting information systems and infrastructure, including mistakes by employees and contractors and cyberattacks. - FY2018WorsenedAnnual report
「Revenue from our proprietary e-commerce business fell below the previous year's level due to the impact of technical problems that occurred in connection with the renewal of the e-commerce system.」
The previous disclosure described stable operations and a recovery in revenue following the addition of servers and further modifications, but the full-year disclosure again explicitly stated that technical problems associated with the system renewal contributed to the decline in proprietary e-commerce revenue below the previous year's level. - FY2018-Q3MitigatedAnnual report
「The in-house mail-order business, which experienced a system failure in July, achieved stable operations during the quarter through server expansion and additional system upgrades, and sales are now recovering.」
In response to system problems associated with the e-commerce platform update, we added servers and implemented additional system modifications, resulting in stable operations and a recovery in revenue. - FY2018-Q2MaterialisedAnnual report
「The e-commerce business also saw a slight year-on-year decline in revenue due in part to the impact of a temporary system failure related to an update of the e-commerce platform.」
Temporary system problems associated with an e-commerce platform update actually occurred and contributed to a year-on-year decline in revenue from the e-commerce business.