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Maruchiyo Yamaokaya (3399) · InitiativeAdvanced

Standard Operating Procedures Implemented Across All Stores

First written in FY2017. 18 of 27 entries say "Restated". Latest entry: 2026-09-11.

27entries
10years
1from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2017 – FY2023AdvancedFY2024-Q3 – 2026-09-112017: 420172018: 420182019: 220192020: 220202021: 220212022: 420222023: 220232024: 320242025: 220252026: 22026
Same theme, other companies
Quality Standardization Across Company-Operated and Franchise StoresA theme 4 companies write about · 0 as a headwind · 4 as a tailwind

2 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. 2026-09-11AdvancedEarnings

    「また、スーパーバイザーによる商品の品質チェック、商品提供オペレーションや案内業務の確認・指導、衛生管理に関する基本業務の周知徹底に取り組み、サービス及び衛生面の強化に努めました。」

    標準的な店舗運営に向け、SVによる確認・指導と基本業務の周知徹底を実施した。
  2. FY2026AdvancedAnnual report

    「To strengthen detailed store checks and the guidance structure, the company increased the number of supervisors and continued to monitor and improve product quality, customer service, store facilities and hygiene. To strengthen service, it also standardised waiting-line procedures and strictly enforced greetings and product delivery,」

    The company is strengthening standardised operations across all stores by increasing supervisor staffing, conducting store checks and providing guidance, standardising waiting-line procedures, and strictly enforcing greetings and product delivery.
  3. FY2026-H1AdvancedAnnual report

    「The company reviewed the number of stores assigned to each supervisor, strengthened its structure so that guidance on each QSC item could be provided in greater detail, and worked to strengthen checks and guidance covering overall operations.」

    To ensure standardised store operations across all stores, the company reviewed the number of stores assigned to each supervisor and strengthened guidance by QSC item and checks covering overall operations.
  4. FY2025AdvancedAnnual report

    「a. Improving QSC: continuing to increase the number of supervisors and store visits to strengthen guidance on products and customer service, strengthening hygiene management, holding internal competitions to improve skills, and handling and addressing complaints through the customer service office」

    The company has specified increased supervisor staffing and store visit frequency, stronger hygiene management, internal competitions and complaint handling through the customer service office as measures for standardised store operations going forward.
  5. FY2025-H1AdvancedAnnual report

    「Stabilising product quality and developing personnel by increasing supervisor store visit frequency」

    To standardise operations across all stores, the company increased supervisor store visit frequency and advanced product quality stabilisation and personnel development.
  6. FY2025-Q1AdvancedAnnual report

    「By increasing the frequency of supervisor store visits and strengthening guidance on each QSC item, the company is working to stabilise product quality,」

    To ensure standardised store operations and QSC, the company has increased the frequency of supervisor store visits and strengthened guidance by QSC item.
  7. FY2024RaisedAnnual report

    「a. Improving QSC: strengthening guidance by increasing the number of supervisors and store visits, strengthening hygiene management and holding internal competitions」

    As measures to enforce standard operating procedures and QSC, the company has specified increasing the number of supervisors, increasing store visit frequency, strengthening hygiene management and holding internal competitions, thereby expanding its guidance structure.
  8. FY2024-Q3AdvancedAnnual report

    「Management and supervisors regularly visited stores, strengthening checks and guidance on QSC (product quality, service and cleanliness).」

    To ensure standardised store operations, the company strengthened inspections and guidance through regular store visits by management and supervisors.
  9. FY2023RestatedAnnual report

    「We will establish standard operating procedures and use data collected during supervisor store visits to streamline feedback and guidance.」

    The company continues to establish standard operating procedures and use data collected during supervisor store visits to improve the efficiency of guidance.
  10. FY2023-Q3RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  11. FY2023-Q2RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  12. FY2023-Q1RestatedAnnual report

    「Employee training to strictly implement standard operating procedures and improve QSC (product quality, service and cleanliness)」

    The company continues to provide training to strictly implement standard operating procedures and improve QSC as a means of creating stores customers will choose.
  13. FY2022RestatedAnnual report

    「We will establish standard operating procedures and use data collected during supervisor store visits to streamline feedback and guidance.」

    In addition to establishing standard operating procedures, the company has identified the use of data collected during supervisor store visits to streamline feedback and guidance as a measure.
  14. FY2022-Q3RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  15. FY2022-Q2RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  16. FY2021-Q3RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  17. FY2021-Q2RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  18. FY2020-Q1RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  19. FY2019RestatedAnnual report

    「To achieve at least a consistent QSC level at every store, we will treat thorough communication and implementation of standard operating procedures as our top priority.」

    The company continues to treat thorough communication and implementation of standard operating procedures as its top priority in order to achieve at least a consistent QSC level across all stores.
  20. FY2019-Q3RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  21. FY2019-Q2RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  22. FY2019-Q1RestatedAnnual report

    「Strict implementation of standard operating procedures」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  23. FY2018RestatedAnnual report

    「We will treat improving standard operating procedures for customer service as our top priority.」

    Improving standard operating procedures for customer service continues to be the top priority for the full year and a key strategy going forward.
  24. FY2018-Q3RestatedAnnual report

    「With regard to sales, strict implementation of standard operating procedures to create stores customers will choose」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  25. FY2018-Q2RestatedAnnual report

    「With regard to sales, strict implementation of standard operating procedures to create stores customers will choose」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  26. FY2018-Q1RestatedAnnual report

    「Strict implementation of standard operating procedures to create stores customers will choose」

    The company continues to strictly implement standard operating procedures as a measure to create stores customers will choose.
  27. FY2017First statedAnnual report

    「To ensure that a consistent level of service above a certain standard is provided at every store, the company will make strict adherence to standard operating procedures its top priority.」

    The company has outlined specific standardisation measures to provide a consistent level of service across all stores.
Moved together

"Expanding the business base through an active store rollout" moved the same way as this thread, in the same document, in 8 of its 27 moves.

888777★123456
  1. ★This thread
  2. 1Expanding the business base through an active store rollout8×
  3. 2Creating Stores Customers Choose8×
  4. 3Store Expansion Strategy Toward a 200-Store Network8×
  5. 4Sales Promotion Using Mobile Content7×
  6. 5Further Improvement of QSC7×
  7. 6Strengthening Talent Acquisition and Development and Improving the Working Environment7×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Maruchiyo Yamaokaya yet. It last moved in the Earnings of 2026-09-11: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Standard Operating Procedures Implemented Across All Stores | Maruchiyo Yamaokaya Corporation (3399) | Komori