Comprehensive employee development
First written in FY2016. 11 of 17 entries say "Advanced", first in FY2018-Q1. Latest entry: FY2026.
18 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「For employee development, the company is working on technical training to help new employees acquire skills quickly, as well as specialized training in product knowledge, customer service, cleanliness and management to develop core personnel」
The company specifically identified technical training for new employees and training in product knowledge, customer service, cleanliness and management for core personnel. - FY2025AdvancedAnnual report
「The company will provide specialized internal training in product knowledge, customer service, cleanliness and management, develop core personnel to drive business expansion, and work to accelerate employee development and retention.」
The company is giving greater specificity to its conventional training enhancement efforts through specialized internal training in product knowledge, customer service, cleanliness and management, together with core personnel development. - FY2024AdvancedAnnual report
「The company will provide specialized training in customer service, product knowledge, management and cleanliness, and will work on technical training and other programs to enable new employees to acquire skills quickly.」
In addition to strengthening conventional training, the company specifically identified customer service, product knowledge, management, cleanliness and technical training for new employees as training areas. - FY2023AdvancedAnnual report
「The company will establish career paths and make skills visible, while creating a new growth-support system that respects employees' self-directed career development. At the same time, it will develop core personnel to drive business expansion, create opportunities for employees to take on challenges, and establish a cycle of follow-up and support.」
In addition to strengthening conventional training, the company newly specified career paths, skills visibility, a growth-support system, core personnel development and a follow-up structure after employees take on challenges. - FY2021-Q2AdvancedAnnual report
「During the COVID-19 pandemic, the Group placed the safety of customers and employees first, providing hygiene training for employees before reopening and implementing thorough hygiene management at stores to prevent infections」
The company provided hygiene training for employees before reopening and put in place specific employee development and store operating measures aimed at preventing infections. - FY2020RestatedAnnual report
「In terms of profit, with a view to strengthening store operating structures ahead of November and beyond, the peak season for the Group, the company increased store staffing and strengthened the early hiring and training of part-time staff to ensure they could contribute during the busy season」
The company continues to increase store staffing, hire part-time staff early and strengthen training. - FY2020-Q3AdvancedAnnual report
「In addition to strengthening store staffing with a view to the future, the company conducted training, including early hiring of part-time staff and development of PA trainers, to develop staff ahead of the busy season」
In addition to early hiring of part-time staff ahead of the busy season, the company provided training, including the development of PA trainers, thereby putting specific human resources development measures in place. - FY2020-Q1AdvancedAnnual report
「In addition to strengthening staffing at stores, personnel expenses increased due to the early hiring of part-time staff and the provision of training to develop staff ahead of the busy season」
Ahead of the busy season, the company moved to the stage of early hiring of part-time staff and conducting training. It specifically described measures to strengthen store staffing and develop staff. - FY2019-Q2AdvancedAnnual report
「In terms of service, the company worked to provide highly hospitable service that would satisfy customers from Japan and overseas by pursuing service training and language acquisition to deliver friendly customer service.」
In addition to its conventional customer service training, the company provided training and development, including language acquisition, to improve service for customers from Japan and overseas. - FY2018AdvancedAnnual report
「Sales at existing stores handling fugu, including the core Genpin Fugu business, rose 5.8% year on year. This was despite the number of operating days falling by a cumulative 242 days due to employee training and other factors」
The company conducted employee training and carried out training and employee development on a scale that reduced operating days by a cumulative 242 days. - FY2018-Q3RestatedAnnual report
「In addition, the company expanded employee training to improve customer service and revamped the reservation management system at its company-operated stores, focusing on providing each customer with a satisfying level of hospitality.」
The company continues to expand employee training aimed at improving customer service. - FY2018-Q2AdvancedAnnual report
「In addition, to improve customer satisfaction, the company conducted intensive employee training focused on service improvement for 4 months from May」
The company conducted intensive employee training for 4 months from May to improve customer satisfaction. - FY2018-Q1AdvancedAnnual report
「Sales at existing company-operated stores declined despite the number of operating days falling by 97 from the same quarter of the previous year due to store renovations and an increase in store holidays resulting from expanded internal training for employee development」
The company expanded internal training for employee development and conducted enough training to increase the number of store holidays. - FY2017RestatedAnnual report
「Promote higher employee satisfaction by strengthening store-level service capabilities through internal and external training and reviewing employee compensation and other conditions」
The company continues to position the strengthening of store-level service capabilities through internal and external training as a key initiative. - FY2017-Q3RestatedAnnual report
「¥6 million increase in expenses associated with stronger education and training aimed at providing first-class customer service」
The company continues to strengthen education and training aimed at providing first-class customer service, with related expenses increasing by ¥6 million. - FY2017-Q1RestatedAnnual report
「Personnel expenses increased by ¥18 million year on year due to stronger education and training.」
The company continues to strengthen education and training. - FY2016First statedAnnual report
「“Thorough human-resource development”」
The company describes tier-specific training for all employees, including regular employees, part-time employees, and temporary staff, as well as training to improve product knowledge and quality-control capabilities.