Developing Patient-Centered “Primary Care Pharmacists and Pharmacies”

「The company implemented initiatives to increase sales per store and focused on expanding community-coordination pharmacies and pharmacies linked to specialized medical institutions, as well as addressing home healthcare needs.」

「The Group will continue to prioritize safety above all else, further enhance the functions of family pharmacists and pharmacies trusted by local communities, seek to improve customer satisfaction, and promote the development of pharmacies that are resilient to competition.」

「In the dispensing pharmacy business, the Group has worked to expand sales per store by developing store formats that make it easier for patients to visit, while also expanding community-coordination pharmacies. It has also expanded initiatives led by its subsidiary, Healthy Pharmacy Co., Ltd., to address the needs of patients who have difficulty visiting pharmacies. Through these activities, the Group is improving satisfaction for each individual patient and building pharmacies chosen by local residents.」

「In the dispensing pharmacy business, the Group has worked to expand sales per store by developing store formats that make it easier for patients to visit, while also expanding community-coordination pharmacies. It has also expanded initiatives led by its subsidiary, Healthy Pharmacy Co., Ltd., to address the needs of patients who have difficulty visiting pharmacies. Through these activities, the Group is improving satisfaction for each individual patient and building pharmacies chosen by local residents.」

「In the dispensing pharmacy business, the Group is working to expand sales per store by developing store formats that make it easier for patients to visit, while also expanding community-coordination pharmacies.」

「The Group will continue to prioritize safety above all else, further enhance the functions of family pharmacists and pharmacies trusted by local communities, seek to improve customer satisfaction, and promote the development of pharmacies that are resilient to competition.」

「The Group focused on quality-oriented new store openings and worked to renovate and strengthen existing stores while expanding community-coordination pharmacies and pharmacies cooperating with specialized medical institutions.」

「In July of the same year, the Group opened Flower Pharmacy Nabari-Higashi, proceeded with quality-focused new store openings, and worked to renovate and strengthen existing stores while focusing on expanding community-coordination pharmacies and pharmacies cooperating with specialized medical institutions. It also steadily advanced initiatives in the home-care market to address the needs of patients who have difficulty visiting pharmacies.」

「The Group is selectively opening high-quality stores while renovating and strengthening core stores and working to expand community-coordination pharmacies and pharmacies cooperating with specialized medical institutions. It is also focusing on the home-care market to address the needs of patients who have difficulty visiting pharmacies, thereby fulfilling pharmacists’ mission and building pharmacies chosen by local residents.」

「In the dispensing pharmacy business, the Group has focused on community-based initiatives, including activities aimed at qualifying as health-support pharmacies, to help support the community-based integrated care system. Through these activities, the Group will continue to build pharmacies chosen by local residents while maintaining close cooperation with hospitals, clinics and care facilities.」

「In August 2021, Flower Pharmacy Hattori in Iga, Mie Prefecture, became eligible to operate as a health-support pharmacy. Also in August, Hisai Center Pharmacy in Tsu, Mie Prefecture, was accredited as a community-coordination pharmacy. Through these initiatives, the Group is helping to support the community-based integrated care system and building pharmacies chosen by local residents through close cooperation with hospitals, clinics, care facilities and other pharmacies.」

「In the dispensing pharmacy business, the Group faces major changes, including the introduction from August 2021 of a function-based pharmacy accreditation system under the revised Pharmaceuticals and Medical Devices Act (the Act Partially Amending the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices and Other Acts), enabling patients to choose pharmacies suited to their needs. In response, the Group is developing an environment that enables patients to take medication appropriately and with confidence, strengthening information sharing and cooperation with medical institutions, and building pharmacies chosen by patients.」

「The Act Partially Amending the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices and Other Acts (the revised Pharmaceuticals and Medical Devices Act) introduced a pharmacy accreditation system, among other measures. From September 2020, follow-up during the medication period also became mandatory where necessary, resulting in major changes to the roles expected of pharmacies and pharmacists. The Group prioritizes safety above all else and is working to build pharmacies trusted by local communities, where pharmacists fulfill their expected roles through family pharmacy services, home-care services and other activities.」

「Following the enactment in November 2019 of the Act Partially Amending the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices and Other Acts (the revised Pharmaceuticals and Medical Devices Act), which introduced a pharmacy accreditation system and strengthened medication guidance, among other measures, the environment surrounding pharmacies and pharmacists has changed significantly. The Group prioritizes safety above all else and is working to build pharmacies trusted by local communities, where pharmacists fulfill their expected roles through family pharmacy services, home-care services and other activities.」

「In the dispensing pharmacy industry, the environment surrounding pharmacies and pharmacists has changed significantly following the enactment in November 2019 of the Act Partially Amending the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices and Other Acts (the revised Pharmaceuticals and Medical Devices Act), which introduced a pharmacy accreditation system and strengthened medication guidance, among other measures. The Group prioritizes safety above all else and is working to build pharmacies trusted by local communities, where pharmacists fulfill their expected roles.」

「In the dispensing pharmacy industry, as indicated in the Ministry of Health, Labour and Welfare’s “Patient-Centered Pharmacy Vision,” pharmacists’ work is shifting from product-focused services to patient-focused services.」

「In this business environment, the Group is working to secure earnings by further enhancing the functions of family pharmacists and family pharmacies and further promoting the acceptance of prescriptions as pharmacies trusted by local communities, among other measures.」

「In this business environment, the Group is working to secure earnings by further enhancing the functions of family pharmacists and family pharmacies trusted by local communities and further promoting the acceptance of prescriptions, among other measures.」

「The Group will continue to prioritize safety above all else, further enhance the functions of family pharmacists and pharmacies trusted by local communities, seek to improve customer satisfaction, and promote the development of pharmacies that are resilient to competition.」

「In this business environment, the Group is working to secure earnings by further enhancing the functions of family pharmacists and pharmacies trusted by local communities and further promoting the acceptance of prescriptions, among other measures.」

「Against this business backdrop, in line with its existing policy of making safety the top priority, the Group is pursuing initiatives to build “family pharmacies” trusted by local communities.」

「In the dispensing pharmacy business, the roles expected of pharmacies and pharmacists have changed significantly as the community-based integrated care system develops, while the revision has made the environment surrounding pharmacy chains and large pharmacies located near medical institutions increasingly challenging. In line with its longstanding policy, the Group continues to prioritize safety above all else and advance initiatives aimed at building family pharmacies trusted by local communities.」

「The Group continues to prioritize safety above all else in line with its longstanding policy and, based on these measures, is advancing initiatives aimed at building family pharmacies trusted by local communities. In addition, by providing healthcare services from the patient’s perspective while prioritizing safety above all else, the Group will seek to improve customer satisfaction and promote the development of pharmacies that are resilient to competition.」

「In its core dispensing pharmacy business, the Group is advancing initiatives aimed at realizing the “Patient-Centered Pharmacy Vision.”」

「In its core dispensing pharmacy business, the Group is advancing initiatives aimed at realizing the “Patient-Centered Pharmacy Vision.”」

「The April 2016 revision of dispensing fees incorporated measures aimed at realizing the “Patient-Centered Pharmacy Vision,” resulting in major changes to the roles expected of pharmacies and pharmacists.」

「This revision incorporated measures aimed at realizing the “Patient-Centered Pharmacy Vision,” resulting in major changes to the roles expected of pharmacies and pharmacists.」

「The April 2016 revision of dispensing fees introduced, among other measures, an assessment of family pharmacists and pharmacies, requiring responses to increasingly diverse needs. The Group is providing staff training and developing its stores with the aim of creating family pharmacists and pharmacies from the patient’s perspective.」

「The April 2016 revision of dispensing fees introduced, among other measures, an assessment of family pharmacists and pharmacies, requiring responses to increasingly diverse needs. The Group is providing staff training and developing its stores with the aim of creating family pharmacists and pharmacies from the patient’s perspective.」