Multilingual Menu Information in Response to the Recovery in Inbound Demand
First written in FY2023-Q3. 3 of 4 entries say "Advanced", first in FY2023. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The company is also focusing on hiring and training foreign staff and promoting the translation of store manuals and food hygiene training materials into multiple languages.」
The company is expanding its multilingual inbound tourism initiatives beyond customer-facing menus to store manuals and food hygiene training materials for foreign staff. - 2026-05-29AdvancedEarnings
「In addition to cooking videos and multilingual support to improve customer experience value, DX initiatives such as table ordering have been completed. We are providing training to enhance the cooking and service that should be delivered by people.」
In the monjayaki and okonomiyaki businesses, the company advanced multilingual support, completed DX initiatives and began training for human-delivered cooking and service. - FY2023AdvancedAnnual report
「Multilingual support for menus to meet inbound demand is largely complete.」
The company has largely completed the multilingualization of menus undertaken to support inbound tourism. - FY2023-Q3First statedAnnual report
「Inbound demand is also showing signs of recovery, and group customers are beginning to appear notably at stores in city centers. Menu books and allergen information are currently available in English and Chinese, and Korean-language support is expected to be completed in April.」
In response to the recovery in inbound demand and group customers, the company has made menu books and allergen information available in English and Chinese and expects to complete Korean-language support in April.