Komori
O'will (3143) · PolicyAdvanced

Addressing Customer Service and Business Partner Needs

First written in FY2016. 23 of 36 entries say "Advanced", first in FY2018. Latest entry: 2026-08-10.

36entries
11years
2from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016 – FY2018-Q3AdvancedFY2018 – FY2020AdvancedFY2022-Q1 – FY2024-Q2AdvancedFY2024 – 2026-08-102016: 320162017: 420172018: 420182019: 320192020: 420202021: 320212022: 420222023: 420232024: 320242025: 120252026: 32026
Same theme, other companies
Expanding food product offerings and the customer base by addressing business partners' needsA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  1. 2026-08-10AdvancedEarnings

    「To meet the diverse needs of our business partners, our group has worked to secure safe and reliable raw materials and supplies from Japan and overseas and maintain a stable supply system, while focusing on improving services for existing business partners and developing and promoting new products and materials.」

    The company continues to address the diverse needs of business partners, improve services for existing business partners, and develop and promote new products and materials, and also reports sales performance for processed agricultural products and other items.
  2. FY2026AdvancedAnnual report

    「Sales of food ingredients such as sugars and flavorings, dairy products such as fresh cream and butter, and processed agricultural products such as fruit concentrates and tea leaves all increased from the previous period. In addition, demand for acai remained strong amid growing health consciousness, resulting in a substantial increase in revenue from food raw materials from the previous period.」

    While continuing to improve services for existing business partners and develop and promote new products, the company reported higher sales of food ingredients, dairy products, processed agricultural products and acai.
  3. 2026-05-11AdvancedEarnings

    「To meet the diverse needs of our business partners, we have worked to secure safe and reliable raw materials and supplies from Japan and overseas and maintain a stable supply system. In addition to improving services for existing business partners, we have also focused on developing and promoting new products and materials.」

    The company continues to address the needs of business partners, improve services for existing business partners, and develop and promote new products and materials, and reports increased sales of food additives, dairy products, and processed agricultural products.
  4. FY2026-H1AdvancedAnnual report

    「Sales of food ingredients such as sugars and flavorings, dairy products such as fresh cream and butter, and processed agricultural products such as fruit concentrates and tea leaves increased year on year.」

    While continuing to address the diverse needs of business partners, the company reported higher year-on-year sales of food ingredients, dairy products and processed agricultural products.
  5. FY2025-H1AdvancedAnnual report

    「Although the number of installations of large ceiling fans, a pillar of the environmental business, remained flat, sales volumes of processed agricultural products such as acai purée and fruit juice and food ingredients such as sugars and flavorings increased from the year-earlier period. As a result, wholesale business revenue was ¥18,371 million, up 11.4% from the previous period.」

    While continuing to address business-partner needs and improve services for existing business partners, the company reported that sales volumes of processed agricultural products and food ingredients and wholesale business revenue exceeded the year-earlier period.
  6. FY2024AdvancedAnnual report

    「In addition to solid sales of core food ingredients such as sugars and flavorings, sales of large ceiling fans related to the environmental business remained strong. As a result, wholesale business revenue was ¥31,568 million, up 1.2% from the previous period, while operating profit was ¥955 million, down 3.2%, due to higher personnel and operating expenses.」

    Sales of core food ingredients and large ceiling fans increased, and wholesale business revenue rose, while operating profit declined due to higher personnel and operating expenses.
  7. FY2024-Q3RestatedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and focused on improving services for existing customers and developing and promoting new products.」

    The company continues to improve services for existing business partners and develop and promote new products. Meanwhile, sales volumes of agricultural products and processed products, and milk and dairy products, declined.
  8. FY2024-Q2AdvancedAnnual report

    「As sales volumes of food ingredients such as sugars and flavorings, core categories, and dairy products such as skim milk powder and butter increased from the previous period, wholesale business revenue was ¥16,494 million, up 0.2% from the previous period.」

    While continuing to improve services for business partners and develop and promote new products, the company reported that sales volumes of food ingredients and dairy products and wholesale business revenue exceeded the previous period.
  9. FY2024-Q1AdvancedAnnual report

    「As revenue from core categories, including milk and dairy products such as commercial pasteurized milk and skim milk powder and food ingredients such as sugars and flavorings, increased from the year-earlier period, wholesale business revenue was ¥8,079 million, up 2.2% from the previous period.」

    While continuing to improve services for existing business partners and develop and promote new products, the company reported that revenue from its core categories and wholesale business revenue exceeded the year-earlier period.
  10. FY2023AdvancedAnnual report

    「The company also actively pursued the identification and proposal of new products, seeking to expand its business-partner base and improve profit margins. As sales of milk and dairy products such as commercial pasteurized milk and skim milk powder and food ingredients such as sugars and flavorings remained solid compared with the previous period, wholesale business revenue was ¥31,182 million, up 10.4%, and operating profit was ¥986 million, up 16.7%.」

    While continuing to propose new products and expand its business-partner base, the company reported that sales of milk and dairy products and food ingredients, as well as wholesale business revenue and operating profit, exceeded the previous period.
  11. FY2023-Q3AdvancedAnnual report

    「Sales volumes of core categories, including milk and dairy products such as commercial pasteurized milk and skim milk powder, food ingredients such as sugars, and processed agricultural products such as tea and fruit juice, increased from the previous period. Wholesale business revenue was ¥24,508 million, up 12.7% year on year.」

    While continuing to improve services for business partners and develop and promote new products, the company reported that sales volumes in its core categories and wholesale business revenue exceeded the year-earlier period.
  12. FY2023-Q2AdvancedAnnual report

    「As sales volumes of core categories, including food ingredients, dairy products such as skim milk powder and butter, and processed agricultural products such as tea, fruit juice and purées, increased from the previous period, wholesale business revenue was ¥16,463 million, up 9.7% from the previous period.」

    The company continued to improve services for business partners and develop and promote new products, and sales volumes in its core categories and wholesale business revenue exceeded the previous period.
  13. FY2023-Q1AdvancedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies from Japan and overseas to meet the diverse needs of its business partners, worked to maintain a stable supply system, and focused on improving services for existing business partners and developing and promoting new products. As sales volumes of core categories, including food ingredients and processed agricultural products such as tea and fruit juice, increased from the year-earlier period, wholesale business revenue was ¥7,909 million, up 4.9% year on year.」

    The company continued to improve services for existing business partners and develop and promote new products, and sales volumes in its core categories and wholesale business revenue exceeded the year-earlier period.
  14. FY2022AdvancedAnnual report

    「Although sales activities became primarily non-face-to-face, the company continued to provide high-quality services to existing business partners. It also actively pursued the identification and proposal of new products, seeking to expand its business-partner base and improve profit margins. Sales volumes of processed agricultural products such as tea and fruit juice, core categories, and food ingredients such as vitamin C recovered substantially from the year-earlier period.」

    The company continued to provide services to existing business partners and propose new products even while sales were conducted primarily on a non-face-to-face basis, and sales volumes in its core categories recovered substantially year on year.
  15. FY2022-Q3AdvancedAnnual report

    「Sales volumes of food ingredients such as vitamin C, a core category, and processed agricultural products such as tea and fruit juice recovered substantially from the year-earlier period.」

    While continuing to address business-partner needs, the company’s sales volumes of food ingredients and processed agricultural products recovered substantially from the decline in the year-earlier period.
  16. FY2022-Q1AdvancedAnnual report

    「Sales volumes of food ingredients such as vitamin C, a core category, and processed agricultural products such as tea and fruit juice recovered substantially from the year-earlier period.」

    While continuing to address business-partner needs, the company’s sales volumes of food ingredients and processed agricultural products recovered substantially from the decline in the year-earlier period.
  17. FY2021RestatedAnnual report

    「Although sales activities became primarily non-face-to-face, the company continued to provide high-quality services to existing business partners.」

    Amid the impact of COVID-19, the company continued to provide services to existing business partners, primarily through non-face-to-face sales.
  18. FY2021-Q3RestatedAnnual report

    「As the movement of people and goods declined and consumer activity underwent significant change due to the spread of COVID-19, marketing suited to new lifestyles became necessary, and the business environment changed significantly as the company pursued business development with an eye toward the with-COVID era.」

    The company states that, while continuing its policy of addressing customer needs, it needs marketing and business development that take account of new lifestyles and the with-COVID era.
  19. FY2021-Q2RestatedAnnual report

    「To meet the diverse needs of our business partners, our group has worked to secure safe and reliable raw materials and supplies from Japan and overseas and maintain a stable supply system, while focusing on improving services for existing business partners and developing and promoting new products and materials.」

    As measures to address business-partner needs, the company continues to improve services for existing business partners and develop and promote new products.
  20. FY2021-Q1RestatedAnnual report

    「To meet the diverse needs of our business partners, our group has worked to secure safe and reliable raw materials and supplies from Japan and overseas and maintain a stable supply system, while focusing on improving services for existing business partners and developing and promoting new products and materials.」

    The company continues to improve services for existing business partners and develop and promote new products as measures to address business-partner needs.
  21. FY2020AdvancedAnnual report

    「The company focused on improving services for existing business partners as well as identifying and expanding sales of new products, thereby seeking to expand its business-partner base and improve profit margins. Although sales volumes of private-label beverage products declined due to the cool summer, the company worked to expand procurement of competitively priced imports, and transactions with food and beverage manufacturers expanded. As a result, sales volumes of processed agricultural products such as fruit juice and vegetable juice, its core products, and milk and dairy products increased.」

    The company continued to improve services for existing business partners and expand sales of new products, while reporting higher transaction volumes with food and beverage manufacturers and higher sales volumes of processed agricultural products and milk and dairy products.
  22. FY2020-Q3AdvancedAnnual report

    「The Group secured safe and reliable raw materials and supplies from Japan and overseas to meet the diverse needs of its business partners, worked to maintain a stable supply system, and focused on improving services for existing business partners and developing and promoting new products. In addition to higher sales volumes of processed agricultural products such as fruit juice and dairy products, including pasteurized milk and skim milk powder, sales of wastewater treatment plants and large ceiling fans for indoor facilities increased.」

    The company continued to improve services for existing business partners and develop and promote new products, while reporting higher sales volumes of processed agricultural products and dairy products and sales results for products related to its environmental business.
  23. FY2020-Q2AdvancedAnnual report

    「The Group secured safe and reliable raw materials and supplies from Japan and overseas to meet the diverse needs of its business partners, worked to maintain a stable supply system, and focused on improving services for existing business partners and developing and promoting new products. In addition to higher sales volumes of processed agricultural products such as fruit juice and dairy products such as skim milk powder, sales of wastewater treatment plants and large ceiling fans for indoor facilities increased.」

    The company continued to improve services for existing business partners and develop and promote new products, while reporting higher sales volumes of processed agricultural products and dairy products, sales of wastewater treatment plants, and increased sales of large ceiling fans.
  24. FY2020-Q1AdvancedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies from Japan and overseas to meet the diverse needs of its business partners, worked to maintain a stable supply system, and focused on improving services for existing business partners and developing and promoting new products. In addition to higher sales volumes of processed agricultural products such as tea and fruit juice and dairy products such as skim milk powder, sales of large ceiling fans for indoor facilities, a new business, increased.」

    The company continued to improve services for existing business partners and develop and promote new products, while reporting higher sales volumes of processed agricultural products and dairy products and increased sales of products in its new business.
  25. FY2019-Q3AdvancedAnnual report

    「Although sales volumes of private-label beverages for major convenience stores declined, sales volumes increased for food additives such as vitamin C, the Group’s main products; dairy products such as fresh cream; and processed agricultural products such as vegetable juices, fruit juices and purées.」

    Although private-label beverage products for major convenience-store chains declined, sales volumes for food ingredients, dairy products and processed agricultural products increased.
  26. FY2019-Q2AdvancedAnnual report

    「Although sales volumes of private-label beverages for major convenience stores declined, sales volumes increased for food additives such as vitamin C, the Group’s main products; dairy products such as fresh cream; and processed agricultural products such as vegetable juices, fruit juices and purées.」

    Although sales volumes for some private-label beverage products declined, sales volumes for food ingredients, dairy products and processed agricultural products increased.
  27. FY2019-Q1AdvancedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins. Sales volumes increased for food additives such as vitamin C, the Group’s main products; dairy products such as fresh cream; teas such as jasmine tea; and processed agricultural products such as fruit juices.」

    While continuing to respond to customer needs and ensure stable supplies, the Group reports increased sales volumes for its main products, including food additives, dairy products, teas and fruit juices.
  28. FY2018AdvancedAnnual report

    「Sales volumes increased for food additives such as vitamin C, the Group’s main products; milk and dairy products, including milk for commercial sterilization; teas such as oolong and jasmine tea; and processed agricultural products such as fruit juices, partly as a result of efforts to expand procurement of competitively priced imported products and strengthen sales to existing customers.」

    The Group describes specific progress in strengthening sales to existing customers and increasing sales volumes of its main products.
  29. FY2018-Q3RestatedAnnual report

    「The Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to pursue, as an integrated initiative, responding to customers’ diverse needs, expanding its customer base and improving profit margins.
  30. FY2018-Q2RestatedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to describe responding to customers’ diverse needs, expanding its customer base and improving profit margins as an integrated initiative.
  31. FY2018-Q1RestatedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to pursue, as an integrated initiative, responding to customers’ diverse needs, expanding its customer base and improving profit margins.
  32. FY2017RestatedAnnual report

    「To meet customers’ diverse needs, the Group secured safe and reliable raw materials and supplies in Japan and overseas, worked to maintain a stable supply system, and sought to expand the range of products sold to customers and improve profit margins.」

    The Group continues to describe responding to customer needs, expanding the range of products sold and improving profit margins as an integrated initiative.
  33. FY2017-Q3RestatedAnnual report

    「The Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to pursue, as an integrated initiative, responding to customers’ diverse needs, expanding its customer base and improving profit margins.
  34. FY2017-Q2RestatedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to pursue, as an integrated initiative, responding to customers’ diverse needs, expanding its customer base and improving profit margins.
  35. FY2017-Q1RestatedAnnual report

    「Against this backdrop, the Group secured safe and reliable raw materials and supplies in Japan and overseas to meet customers’ diverse needs, worked to maintain a stable supply system, and sought to expand its customer base and improve profit margins.」

    The Group continues to describe responding to customers’ diverse needs, expanding its customer base and improving profit margins as an integrated initiative.
  36. FY2016First statedAnnual report

    「To meet customers’ diverse needs, the Group secured safe and reliable raw materials and supplies in Japan and overseas and worked to maintain a stable supply system. In addition to improving services for existing customers, it focused on developing overseas procurement routes and developing and promoting new products, thereby seeking to expand its customer base and improve profit margins.」

    The Group describes improving services for existing customers, expanding its customer base and improving profit margins as an integrated initiative.
Moved together

"Development of new products and materials and diversification of products handled" moved the same way as this thread, in the same document, in 18 of its 36 moves.

1814111187★123456
  1. ★This thread
  2. 1Development of new products and materials and diversification of products handled18×
  3. 2Diversification into Adjacent Fields Through Overseas and New Businesses14×
  4. 3Enhancement of Manufacturing Technology, Manufacturing Environment and Quality Control11×
  5. 4Expansion of Factory Facilities and Introduction of Quality Information Management Software11×
  6. 5Expanding sales of large ceiling fans for the environmental business8×
  7. 6Balancing Stable Dividends and Retained Earnings7×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for O'will yet. It last moved in the Earnings of 2026-08-10: "Advanced".
News
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Addressing Customer Service and Business Partner Needs | O'will Corporation (3143) | Komori