Establishing a New Department Store Model

「We also worked to create new customer touchpoints, including opening DEPACO’s first physical store for its cosmetics online media business.」

「松坂屋名古屋店 has been carrying out a major renovation since last year to deepen relationships with existing customers and serve next-generation customers, and the main building renovation was completed at the end of August.」

「松坂屋名古屋店 has been carrying out a major renovation since last year to deepen relationships with existing customers and serve next-generation customers, and the main building renovation was completed at the end of August.」

「松坂屋名古屋店 is undergoing a major renovation, with floors reopening sequentially since November last year.」

「To gain support from new customer segments such as younger affluent customers in addition to existing customers, we plan to reduce the women’s fashion sales floor while expanding strengthened categories such as luxury and art, with the first phase scheduled to open in November this year.」

「As part of efforts to enhance store appeal, 名古屋店 began renovating the women’s fashion floors on the third and fourth floors of the main building, as well as the art gallery on the eighth floor of the main building and the restaurants on the basement level of the north building, to gain support from new customer segments such as younger affluent customers in addition to existing customers. The renovated floors are scheduled to reopen in winter this year.」

「Based on our priority strategies, we strengthened and renovated core categories, including luxury brands, centered on flagship stores. During the first 3 quarters, we fully renovated the restaurant floor at 大丸京都店 in September and opened the second Louis Vuitton shop in Sapporo at 大丸札幌店 in November.」

「Based on our priority strategies, we steadily advanced the renovation of core categories, including luxury brands and fine watches, centered on flagship stores to enhance store appeal.」

「Under the Prime Life Strategy, we renovated luxury brand and fine-watch sales floors and introduced members-only lounges for top-tier customers to further strengthen product categories with strong customer support in the department store business, while expanding high-quality store environments and services.」

「In addition to expanding priority categories such as luxury, watches and art, we promoted attractive sales floors and store development tailored to the characteristics of each store, including the creation of a large character-goods zone at 大丸梅田店.」

「As a specific example, we opened GENTA the Watch at 名古屋店 in July, a new watch and jewelry sales floor with approximately twice the previous floor space. To gain strong support from a broad range of customers, including private-sales customers, we aim to create one of the department store industry’s leading watch departments, offering an outstanding merchandise assortment, new online-enabled services and an attractive physical-store environment.」

「高知大丸 underwent a major renovation, its first in 32 years. Under the concept “A store where working women and local three-generation families can feel the happiness of Kochi,” we reduced sales floors based on the existing department store merchandise model by approximately 40% and introduced specialty retailers suited to the city center.」

「To enhance store appeal, we carried out renovations centered on flagship stores, including expanding priority categories and establishing customer lounges. We also reopened 大丸須磨店 in March and 松坂屋高槻店 in July to develop new stores rooted in their respective communities.」

「As a new initiative, we leveraged the strengths of department stores, namely physical stores and a strong workforce, to open asumise, a showrooming space for D2C brands, on the fourth floor of 大丸東京店 in October.」

「As part of efforts to enhance store appeal, we promoted renovations centered on flagship stores, including further strengthening luxury offerings and establishing customer lounges at 大丸神戸店 and 大丸札幌店. To achieve coexistence with local communities, we also carried out Phase 2 renovations at 大丸須磨店 and 松坂屋高槻店. 大丸須磨店 was transformed into a new suburban store model, including the introduction of the first public library in a department store. 松坂屋高槻店 introduced tenants such as a consumer electronics retailer and a drugstore, bringing it closer to the daily lives of local residents.」

「As part of structural reforms for regional and suburban stores, we brought 下関大丸 under direct operation and reopened it in March, while promoting community-focused store development at 大丸芦屋店 and 大丸須磨店.」

「As part of measures for regional and suburban stores, 大丸須磨店, which marked its 40th anniversary, carried out its first major renovation, Phase 1, under the new store concept “At the heart of life in Suma: a department store that coexists with the community.” 大丸芦屋店 also underwent a full-building renovation and was transformed into a compact, community-based department store offering a high-quality space and merchandise assortment suited to Ashiya, based on the concept “Bringing every day in this town to Ashiya Marche.”」

「大丸下関店, whose trade name was changed at the same time it was absorbed through a merger by 大丸松坂屋百貨店, underwent its first full-building renovation in 18 years. With the aim of becoming “a store filled with beauty, food and entertainment where tourists and three generations of local residents can enjoy themselves together,” it shifted to a hybrid business structure by making bold use of fixed-term lease agreements in addition to the conventional department store business model.」

「During the fiscal year, we completed the major redevelopment projects for the main building of 大丸心斎橋店, which embodies a new department store business model, and 渋谷パルコ, which creates next-generation commercial space.」

「The main building of 大丸心斎橋店, which had been under reconstruction, was completed on 23 August and held its grand opening on 20 September. Approximately 5,000 customers lined up before opening, and the store opened ahead of schedule. The store concept is “Delight the World — Shinsaibashi, the destination the world aspires to.” While further strengthening our response to affluent customers and international visitors to Japan, we are targeting “all customers who actively enjoy life.” We are also actively introducing new brands and will operate 370 stores, including 37 brands making their Kansai debut and 50 stores under new business formats. Unlike the conventional department store model, the business model is based on an innovative layered structure, with approximately 65% of the total floor area consisting of sales floors operated under fixed-term lease agreements.」

「As part of the new curated sales-floor initiative aimed at providing customers with new value, we opened KiKiYOCOCHO (キキヨコチョ), a new zone combining beauty, food and lifestyle goods, at 松坂屋名古屋店 in March as the second location after 大丸札幌店. Amuse Beauté (アミューズ ボーテ), a self-service beauty shop operated by the Company, also opened there, bringing the nationwide total to 7 stores.」

「Amuse Beauté (アミューズ ボーテ), a self-service beauty shop operated by the Company, also opened in KiKiYOCOCHO. With the addition of locations at 小田急百貨店町田店 in October and 仙台パルコ２店 in November, Amuse Beauté expanded to a total of 6 stores.」

「As part of our efforts to expand new curated sales floors aimed at anticipating changes in the times and society and providing customers with new value, we opened KiKiYOCOCHO (キキヨコチョ), a new zone combining beauty, food and lifestyle goods, on the third floor of 大丸札幌店 in April, in line with the increasingly diverse lifestyles and values of women.」

「Amid dramatic changes in the department store environment, we opened KiKiYOCOCHO (キキヨコチョ), a new zone combining beauty, food and lifestyle goods, on the third floor of 大丸札幌店 in April. This was part of our new curated sales-floor initiative, designed to anticipate changes in the times and society and provide customers with new value in line with the increasingly diverse lifestyles and values of women.」

「At Daimaru Kobe, the men's floor centered on the sixth floor and the seventh-floor living sales floor were renovated for the first time in 20 years. At Daimaru Sapporo, the area of the watch sales floor was expanded to approximately 1.5 times its previous size, and the range of brands carried was enhanced.」

「At Daimaru Kobe, the men's floor centered on the sixth floor underwent a major renovation in October for the first time in 20 years. It was transformed into the “Kobe Motomachi Men's Floor” for intellectually curious adult men, featuring long-established select shops originating in Kobe and brands committed to craftsmanship, as well as collaborative events with local Kobe organizations. A new zone was introduced offering proposals where customers can “always discover something new, whether a product or an experience.”」

「At Daimaru Kobe, the seventh-floor living sales floor was renovated for the first time in 20 years and held its grand opening in April.」

「In the department store business, amid sweeping changes in the environment surrounding department stores, the Group opened “Live Tokyo” at Daimaru Tokyo in March as part of its “new curated sales floor” initiative, which aims to provide customers with new value by anticipating the times and society slightly ahead of the curve.」

「At Daimaru Kyoto, the self-service beauty shop “Amuse Beaute” opened on the second basement floor in October. It offers a diverse range of cosmetics brands beyond the boundaries of conventional distribution channels and provides a comfortable service environment where customers can easily try products and choose freely.」

「In the department store business, the Group accelerated efforts to establish a “new department store model,” an innovation in business format achieved by strengthening each store's ability to respond to its local market and reviewing its operating structure to improve profitability. As part of this effort, in late April the new North Building at Matsuzakaya Nagoya store was relaunched as “Matsuzakaya Genta,” a facility serving adults seeking high-quality, sophisticated products, and the entire complex, including the Main Building and South Building, held its grand opening. In early November, Daimaru Kyoto opened “Daimaru Kyoto Gion Machiya” as part of the 300th anniversary of Daimaru's founding and its urban-dominant strategy, a business model for growing together with the local community.」

「In late April, the new North Building at Matsuzakaya Nagoya store was relaunched as “Matsuzakaya Genta,” a facility serving adults seeking high-quality, sophisticated products, and the entire complex, including the Main Building and South Building, held its grand opening.」

「In the department store business, the Group accelerated efforts to establish a “new department store model,” an innovation in business format achieved by strengthening each store's ability to respond to its local market and reviewing its operating structure to improve profitability. As part of this effort, in late April the new North Building at Matsuzakaya Nagoya store was relaunched as “Matsuzakaya Genta,” a facility serving adults seeking high-quality, sophisticated products, and the entire complex, including the Main Building and South Building, held its grand opening.」