Enhancing corporate strength through three management policies for the distribution business

「To address these issues, the retail business will work to improve its product range and pricing and optimise services to match the business areas of each store, in order to meet increasingly segmented customer needs. In addition, we will promote the introduction of AI-based demand-forecasting ordering and improvements in productivity and quality through QC circle activities.」

「While preparing for consumers' increasingly strong preference for thrift by strengthening pricing policy to increase store traffic, we will advance a strategy to develop high-value-added products and increase their uniqueness and differentiation.」

「In fiscal 2023, under the theme of “Delivering ingredients and meals to local communities and enriching the dining table,” we will pursue the following management policies and initiatives. Under the policy of “enhancing product strength,” we will develop products using “price, value, health and wellness” as key concepts. Under the policy of “enhancing sales strength,” we will strengthen in-store promotion initiatives. Under the policy of “enhancing marketing strength,” we will integrate digital channels (the EC business) with physical stores and work to increase visit frequency by increasing points of contact with customers.」

「First, we will reinforce the basics of retailing to maintain high standards of product quality and freshness and hygiene management. Second, we will introduce products and sales promotion methods that capture customer needs and create stores chosen by customers. Third, we will strengthen employees' acquisition of knowledge and skills to enhance our capabilities as a team and create a workplace that is enjoyable, demanding and fulfilling.」