Systematizing Store Operations for Multi-Store Expansion

「The group continued to promote the establishment of standardized systems as its highest-priority initiative, as it did in the previous fiscal year. At Marumatsu, the group's core business format, mobile ordering was introduced at all stores to improve store operations. The group is also reviewing business processes and developing manuals across the organization to improve productivity and reduce the burden on stores.」

「The company worked to reduce the burden on stores by enforcing compliance with manuals across all stores, rebuilding business processes to reflect frontline knowledge and simplifying tasks. Following steady progress in these initiatives, in February of the current fiscal year it opened a new standalone store in the Nishikigaoka district of Sendai, Miyagi Prefecture, its first such opening since April 2022, namely the Wafu Restaurant Marumatsu Nishikigaoka store.」

「Against this backdrop, the Group is steadily advancing initiatives to systematize its operations in preparation for multi-store expansion, a medium- to long-term management strategy. It is working to establish an efficient store operating structure by embedding the use of manuals and reviewing business processes.」