Mobile Ordering Rolled Out Across All Stores and Store Operations Digitized
First written in FY2026. 2 of 6 entries say "Advanced", first in 2026-04-27. Latest entry: FY2027-H1.
The whole theme swung hardest in 2023: 1 of 7 companies on the "Worse" side.
1 other company's latest entry also says "Achieved".
- FY2027-H1AchievedAnnual report
「At Marumatsu, the group's core business format, mobile ordering was introduced at all stores to improve store operations.」
The company stated that it had completed the rollout of mobile ordering, which it had been promoting, at all Marumatsu stores. It is continuing to digitalize store operations. - FY2026First statedAnnual report
「As part of its efforts to enhance services, the company is promoting the rollout of mobile ordering at all stores to improve customer convenience and maximize visit frequency. At the same time, by further digitizing store operations, it will reduce the workload of staff and establish a structure that concentrates its human resources engaged in face-to-face customer service on providing the highest-value services.」
Identified the rollout of mobile ordering at all stores and the digitization of store operations as new DX initiatives aimed at improving customer convenience, increasing visit frequency, reducing workloads and concentrating human resources on face-to-face services.