Strengthening Delivery and Takeout and Expanding Frozen-Food E-Commerce Sales
First written in FY2020. 4 of 7 entries say "Advanced", first in FY2021-Q2. Latest entry: FY2025.
The whole theme swung hardest in 2026: 1 of 6 companies on the "Worse" side.
13 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「To strengthen the food-away-from-home business, we worked to expand the business by improving the convenience of takeaway sales through advance payment and increasing delivery utilization by enabling customers to place orders through our website as a new initiative.」
We specifically expanded the food-away-from-home and external sales channels through advance payment, ordering via our website, and higher delivery utilization. - FY2025-H1AdvancedAnnual report
「In the overseas directly operated business, conditions remain challenging in Hong Kong and New York State due to factors including the contraction in personal consumption caused by changes in lifestyles. However, we are working to expand sales by strengthening external sales activities such as delivery.」
In the directly operated overseas businesses in Hong Kong and New York, we are strengthening external sales activities such as delivery to expand sales. - FY2024RestatedAnnual report
「Strengthening the food-away-from-home business」
As a key measure under the new medium-term management plan, we continue to position strengthening the food-away-from-home business as a means of expanding operations. - FY2022RestatedAnnual report
「We are strengthening our external sales business through prepared foods, takeaway, and online and e-commerce sales of frozen foods.」
We continue to pursue a policy of strengthening prepared foods, takeaway, and frozen-food e-commerce as new channels beyond dine-in service. - FY2022-Q1AdvancedAnnual report
「In the domestic directly operated business, amid the spread of COVID-19, we opened temporary outlets for the prepared-food retail business at department stores and other locations.」
As an expansion of sales channels beyond dine-in service, we opened temporary prepared-food retail outlets at department stores and other locations. - FY2021-Q2AdvancedAnnual report
「In August, as dine-in traffic began to recover, we introduced pattern-based core menus with the number and range of items tailored to the needs of each region and location. We also launched the Otoya Side Dish Set, which allows customers to choose prepared side dishes for takeaway at an attractive price, and a value bento series priced in the ¥600 range. In addition, we began selling our quality-focused frozen foods at all Otoya restaurants.」
The policy for new channels such as delivery and takeaway was put into practice through the Side Dish Set, bento meals in the ¥600 range, and in-store sales of frozen foods at all restaurants. - FY2020First statedAnnual report
「《Development of New Channels》 ①Strengthen delivery and takeaway by expanding the prepared-foods offering ②Launch an external sales business through mail-order and e-commerce sales of frozen foods」
In response to changes in consumer behavior caused by the spread of COVID-19, the company indicated a policy of launching delivery, takeaway, and frozen-food e-commerce as new channels outside the dine-in business.