Expanding Condominium Front Services Through Shopping Sites and Apps

「To further expand the functions of OICOS, we are strengthening collaboration with housing equipment manufacturers, including key manufacturers, intercom manufacturers and parcel locker manufacturers, and working to expand IoT integration with dedicated systems held by major industry players. In April 2026, we began developing and providing an automated response chat function using generative AI, and are also working to provide immediate solutions to on-site issues, including prompt responses to resident inquiries and reduced administrative workloads.」

「In April 2026, we began developing and providing an automated-response chat function using generative AI, and are also working to provide immediately effective solutions to operational issues, including faster responses to residents' inquiries and reducing the workload involved in management operations.」

「In April 2026, we began developing and providing an automated-response chat function using generative AI, and are also working to provide immediately effective solutions to operational issues, including faster responses to residents' inquiries and reducing the workload involved in management operations.」

「More recently, the company has strongly promoted business collaborations with other companies to provide lifestyle support services for residents, operational support for homeowners' associations, support for property management companies, and further efficiency improvements in condominium management, while working to achieve smart, one-stop management services. ... As of the end of the current interim consolidated accounting period, total orders stood at 691, down 12 from the end of the previous fiscal year, of which OICOS orders accounted for 171, up 7.」

「In October 2024, the company began offering expanded functionality through IoT integration with sharing services, including F-rents (フレンツ) and Sharing Box, provided by Fulltime System Co., Ltd. through its multi-family residential delivery locker systems, among other initiatives.」

「In addition to the various resident-oriented lifestyle support services traditionally provided through its condominium front-desk operations, the company has in recent years worked to develop alternatives to staffed front-desk services. It has expanded the functionality of OICOS, a support tool for condominium residents, homeowners' associations and property management companies, and promoted proposals to introduce OICOS Lite for medium- and small-scale condominiums with 100 or fewer households, as well as OICOS App, a smartphone application that can integrate with the series, at properties where the small scale of the condominium makes staffed front-desk services difficult to provide. The company has strengthened its sales activities and actively pursued service contracts. As of the end of the current interim consolidated accounting period, total orders stood at 746, down 2 from the end of the previous fiscal year, of which OICOS orders accounted for 154, up 11.」

「In addition to the various resident-oriented lifestyle support services traditionally provided through its condominium front-desk operations, the company has in recent years worked to develop alternatives to staffed front-desk services. It has expanded the functionality of OICOS, a support tool for condominium residents, homeowners' associations and property management companies, and promoted proposals to introduce OICOS Lite for medium- and small-scale condominiums with 100 or fewer households, as well as OICOS App, a smartphone application that can integrate with the series, at properties where the small scale of the condominium makes staffed front-desk services difficult to provide. The company is also working to secure service contracts.」

「In November 2023, the company added and began providing a new function through IoT integration with dearis, a multi-unit housing intercom system compatible with building entrances equipped with automatic locks and other systems, provided by leading intercom manufacturer AIPHONE CO.,LTD. The company is also working to provide lifestyle support services for residents, operational support for residents' associations, support for property management companies, and further efficiency improvements in apartment management, with the aim of achieving smart, one-stop management. As of the end of the third quarter, total contracts were 751, up 3 from the end of the previous fiscal year, of which OICOS contracts were 142, up 11.」

「In addition to expanding the functions of OICOS, the company is promoting proposals to introduce OICOS Lite and OICOS App at small apartment buildings where staffed front-desk services are difficult to provide, developing alternatives to staffed front-desk services and pursuing new contracts. ... Of these, OICOS contracts totaled 137, up 6 from the end of the previous fiscal year.」

「In addition to expanding the functions of OICOS, a support tool for apartment residents, residents' associations and property management companies, the company is promoting proposals to introduce OICOS Lite for medium-sized and small apartment buildings with 100 households or fewer and OICOS App, a smartphone app compatible with the series, at properties too small to provide staffed front-desk services, and is pursuing new contracts. As of the end of the first quarter, total contracts had increased by 3 from the end of the previous fiscal year to 751, due to an increase in properties using the OICOS series.」

「The company aims to increase the number of properties using OICOS Lite, a support tool for daily life, residents' associations and property management companies of medium-sized and small apartment buildings with 100 households or fewer, and expand the services of ASQGEM, a shopping site selling carefully selected products to apartment residents.」

「In addition to expanding the functions of OICOS, a support tool for apartment residents, residents' associations and property management companies, the company is promoting proposals to introduce OICOS Lite for medium-sized and small apartment buildings with 100 households or fewer and OICOS App, a smartphone app compatible with the series, at properties too small to provide staffed front-desk services. It is also developing new service areas linked with services provided by business partners.」

「As new initiatives, the company substantially revamped its shopping site for apartment residents selling carefully selected products in September 2021. In addition, it began providing OICOS Lite, a support tool for residents, residents' associations and property management companies of medium-sized and small apartment buildings with 100 households or fewer, in January 2022, and began providing OICOS App, a smartphone app compatible with OICOS, in February. The company is promoting proposals to introduce these services at properties too small for staffed front-desk services and further developing new service areas linked with services provided by business partners.」

「As a new initiative, the shopping site for apartment residents selling carefully selected products was revamped in September 2021. From October, the company began accepting reservations for osechi, securing more reservations than in the previous year, and will continue expanding the site. It also plans to convert the apartment resident support application OICOS into a smartphone app, promote its introduction at properties too small for staffed services, and further develop areas with expected future growth.」

「Going forward, the company will relaunch and expand its shopping site for apartment residents, which sells carefully selected products, from September. It also plans to upgrade the apartment resident support application OICOS in early 2022, promote the introduction of services at properties too small for staffed services, and further develop areas with expected future growth, including outsourced operations at shared offices.」

「The company will expand its shopping site, which sells services and carefully selected products to apartment residents, and promote the acquisition of new front-desk service contracts using an application.」