Komori
Hmcomm (265A) · TargetFirst statedLatest Other Disclosures (2026-10-22): "Advanced"

Transition to an AI agent-led contact center

First written in FY2025. 21 of 25 entries say "Advanced", first in 2026-04-21. Latest entry: 2026-10-22.

25entries
1years
24from disclosures
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How it moved
ProgressHeldSoftenedWorseAdvanced2026-04-21 – 2026-06-19Advanced2026-08-27 – 2026-10-222026: 252026
Same theme, other companies
Transition to an AI agent-led contact centerA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  2. FY2025First statedAnnual report

    「We aim to shift contact centers from an era in which systems support people’s work to an era in which people support AI agents.」

    Starting with Terry2, the company has presented as an independent strategic goal the concept of shifting the primary operator of contact-center work from people to AI agents.
Moved together

"Strengthening the recurring revenue base through standardized, monthly subscription products" moved the same way as this thread, in the same document, in 14 of its 24 moves.

1454433★123456
  1. ★This thread
  2. 1Strengthening the recurring revenue base through standardized, monthly subscription products14×
  3. 2Next-Generation AI Implementation Business by Forward Deployed Engineers (FDEs)5×
  4. 3Non-Organic Growth and Earnings Improvement through M&A and PMI4×
  5. 4Improving Development Productivity Through the Use of Generative AI with FD-X4×
  6. 5Risks of Information Asset Leakage, Loss and Tampering3×
  7. 6Voice Contact・Terry: Enhanced Functionality and Customer Base Expansion3×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Hmcomm yet. It last moved in the Other Disclosures of 2026-10-22: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.