Announced details
Responding to customer inquiries concentrated after the announcement of an information leak or other incident; emergency inquiry desks; supplementation of existing contact points
Advance contracts and registration during normal operations are free. Actual service use is subject to fees, with the scope of provision, pricing, launch schedule and other terms agreed individually.
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Voice AI Agent Platform (VAAP) Emergency AI Inquiry Desk Suite |
| Offering price | Advance contracts and registration during normal operations are free. Actual service use is subject to fees, with the scope of provision, pricing, launch schedule and other terms agreed individually. |
| Launch date | Trial provision began on 22 October 2026 (actual) |
| Applicable area | Responding to customer inquiries concentrated after the announcement of an information leak or other incident; emergency inquiry desks; supplementation of existing contact points |
Items this document does not state (14)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To support customer response to the concentrated volume of calls, emails and inquiries through contact forms following the announcement of an information leak or other incident, and to help organizations manage investigation and recovery alongside customer communications through 24-hour AI-based initial reception.