Automating operations with AI and RPA to help customers achieve their target operating model
First written in FY2018. 20 of 28 entries say "Advanced", first in FY2021-Q1. Latest entry: 2026-09-10.
The whole theme swung hardest in 2018: 1 of 11 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Began providing the “Practical AI Agent Utilization Curriculum,” enabling participants to acquire practical skills in autonomous AI technology “AI agents” (24 July, Digital Innovation Business)」
For automation and DX support using AI, RPA and other technologies, the company expanded into providing a practical curriculum covering autonomous AI technology, forming a business alliance for AI agent development, and supporting the introduction of AWS generative AI. - FY2026-H1AdvancedAnnual report
「Began providing the “Practical AI Agent Utilization Curriculum,” enabling participants to acquire practical skills in autonomous AI technology “AI agents” (24 July, Digital Innovation Business)」
For business automation and DX support using AI, RPA and other technologies, the company began providing a practical personnel development curriculum covering autonomous AI technology. - FY2025-H1AdvancedAnnual report
「The AI integration service “Third AI Generative AI Solution” described in ① above has been used internally across the company for testing purposes as a company-wide initiative since before the service was released, contributing to improved operational efficiency. An environment has also been established in which all employees can use the service at any time, and they use it in their day-to-day work.」
For business automation using AI and other technologies, the company is testing and using the Third AI Generative AI Solution across the company and applying it to improve operational efficiency. - FY2024AdvancedAnnual report
「・13 June 2023: Began providing a validation service compatible with Azure OpenAI Service ・15 November 2023: Certified as an Advanced Partner under the Azure OpenAI Service Reference Architecture Partner Program ・7 February 2024: Began providing an educational service for generative AI users ・5 March 2024: JTP’s generative AI solution integrated with Science Arts’ “Buddycom”」
The company advanced its support for customers’ DX using AI and generative AI through the specific deployment of validation services, certification, educational services and integration with third-party services. - FY2024-Q3AdvancedAnnual report
「・15 November 2023: Certified as an Advanced Partner under the Azure OpenAI Service Reference Architecture Partner Program」
Following the launch of its validation service compatible with Azure OpenAI Service, the company obtained Advanced Partner certification under the Reference Architecture Partner Program. - FY2024-Q1AdvancedAnnual report
「Began providing a validation service compatible with Azure OpenAI Service on 13 June 2023.」
With respect to Azure OpenAI Service, the company progressed from announcing its introduction to beginning to provide a compatible validation service. - FY2023AdvancedAnnual report
「・15 March 2023: Announced the introduction of Azure OpenAI Service using a state-of-the-art AI model ・29 March 2023: Began providing a “Multi-Cloud Security Operations Service” to optimize cloud security measures ・3 April 2023: Began providing “Learning Booster,” a systematic learning platform specializing in IT technologies」
The company advanced specific deployments of Azure OpenAI, multi-cloud security and Learning Booster in its automation and DX support using AI, cloud and security technologies. - FY2023-Q3AdvancedAnnual report
「・1 December 2022: Began providing Third AI Retail Solution to support OMO (Online Merges with Offline, the integration of online and offline channels)」
The company began providing a specific service extending Third AI, its AI-based automation and customer service solution, to support OMO in the retail industry. - FY2021-Q3AdvancedAnnual report
「・20 November 2020: “Learning Booster for DX Talent: Introductory Course,” a training program designed to shift all personnel into “DX talent” ・9 December 2020: “Sprinta,” a help desk service enabling IT distributors to make a small start」
The company newly launched training for DX talent and a help desk service for IT distributors as part of its AI-, RPA- and DX-related automation initiatives, expanding its range of services supporting customers’ business transformation and productivity improvements. - FY2021-Q1AdvancedAnnual report
「Our group continues to pursue the basic policy of its 2021-2023 First Medium-Term Management Plan, namely, to target operating profit of ¥1 billion over the medium to long term by shifting from a labor-intensive business to a knowledge-intensive business. During the current fiscal year, it is promoting productivity improvements through the thorough automation of operations and business expansion through faster releases of in-house services.」
The automation policy, including AI and RPA, is being organized and implemented under the medium-term management plan through specific initiatives, namely automating operations and accelerating the release of in-house services. - FY2020-Q2RestatedAnnual report
「Against this backdrop, in line with its corporate philosophy, Connect to the Future (connecting the future envisioned by customers through technology), the group decided during the current fiscal year to pursue automation technologies, represented by AI and RPA (*1), across the entire company. To this end, it is making proactive investments to enhance its engineers' technical capabilities and actively use automation technologies internally.」
The company is continuing its company-wide efforts involving automation technologies, including AI and RPA, investment in improving engineers' technical capabilities, and investment in internal use of these technologies. - FY2020-Q1RestatedAnnual report
「During the current fiscal year, the company decided to pursue automation technologies, represented by AI and RPA (*), across the entire company. To this end, it is making proactive investments to enhance its engineers' technical capabilities and actively use automation technologies internally.」
The company is continuing its company-wide efforts involving automation technologies, including AI and RPA, investment in improving engineers' technical capabilities, and investment in internal use of these technologies. - FY2019RestatedAnnual report
「Against this backdrop, our group will continue to pursue automation technologies, represented by AI and RPA, across the entire company and contribute, as a true enabling company, to helping each customer company achieve its desired future state.」
The company is continuing its policy of linking AI- and RPA-based automation to helping customers achieve their desired future state, including for the fiscal year ending March 2020. - FY2019-Q2RestatedAnnual report
「To meet the expected increase in orders and business expansion in the AI- and RPA-related businesses, we need to further strengthen our service capabilities and staffing, and during the current fiscal year we have been actively investing in the recruitment and training of engineers.」
The company is continuing to strengthen its service structure and invest in hiring and training engineers in anticipation of increased orders and business expansion in the AI- and RPA-based operations automation business. - FY2019-Q1RestatedAnnual report
「To meet the expected increase in orders and business expansion in the AI- and RPA-related businesses, we need to further strengthen our service capabilities and staffing, and during the current fiscal year we have been actively investing in the recruitment and training of engineers.」
The company is continuing to strengthen its service structure and invest in hiring and training engineers in anticipation of increased orders and business expansion in the AI- and RPA-based operations automation business. - FY2018First statedAnnual report
「With the automation of operations as its theme, our group launched its in-house AI service, Third AI, two years ago and began initiatives involving RPA last year. We will further accelerate these automation initiatives and help each customer company achieve its desired future state. To this end, we will actively invest in training to improve not only our engineers' technical capabilities but also their soft skills, including the ability to accurately understand customer needs and make optimal proposals.」
The company has made the automation of operations using a combination of AI and RPA a central theme for addressing customer challenges, and has indicated that it will accelerate automation initiatives and invest in training to improve engineers' proposal capabilities and soft skills.