Improving Retention Among Newly Recruited Personnel Through Group-Based Staffing
First written in FY2016-Q3. 16 of 28 entries say "Restated". Latest entry: 2026-10-14.
3 other companies' latest entry also says "Restated".
- 2026-10-14RestatedEarnings
「サービスの特徴は、フィールドコンサルタント(FC)と呼ばれる同社の従業員と派遣スタッフをチームで派遣する「グループ型派遣」の形態を採用している点です。」
FCと派遣スタッフをチームで派遣し、定着率向上等につなげるグループ型派遣の説明を再掲している。 - FY2026-H1AdvancedAnnual report
「Revenue from our core call center operations had continued to decline, but revenue remained at the same level as in the previous interim consolidated accounting period as a result of efforts to deploy new staff and curb employee departures in preparation for a turnaround from the second half.」
The company added new staff and curbed departures to support a recovery in the call center business, maintaining revenue at the same level as in the year-earlier period. - 2026-04-14RestatedEarnings
「The service is characterized by the use of a “group staffing” model, in which the company's employees, known as field consultants (FCs), and temporary staff are dispatched as a team.」
Reiterated the explanation of the group staffing model, in which FCs and temporary staff are dispatched as teams to improve retention and customer satisfaction. - FY2025AdvancedAnnual report
「Specifically, the company will strengthen the consulting capabilities of its employees stationed at client sites, known as field consultants, and enhance their expertise, which is a feature of the service. It will also focus on supporting temporary staff and improve retention, thereby contributing to higher productivity at client companies.」
The company identifies as specific measures for group staffing the strengthening of field consultants' consulting capabilities and expertise, and improving retention through support for temporary staff. - FY2023-Q3RestatedAnnual report
「The service's distinguishing feature is its group staffing model, under which the company's employees, known as field consultants (FCs), and temporary staff are dispatched as a team. FCs stationed at client sites provide extensive on-site support to temporary staff, enabling inexperienced workers to be trained in a short period and improving retention, which in turn enhances customer satisfaction and expands market share.」
The company reiterates the features of group staffing, in which FCs and temporary staff are dispatched as a team, including the training of inexperienced workers, improved retention and customer satisfaction, and expanded market share. - FY2023-Q1RestatedAnnual report
「The service's distinguishing feature is its group staffing model, under which the company's employees, known as field consultants (FCs), and temporary staff are dispatched as a team. FCs stationed at client sites provide extensive on-site support to temporary staff, enabling inexperienced workers to be trained in a short period and improving retention, which in turn enhances customer satisfaction and expands market share.」
The company reiterates the features of group staffing, in which FCs and temporary staff are dispatched as a team, including the training of inexperienced workers, improved retention and customer satisfaction, and expanded market share. - FY2022-Q3RestatedAnnual report
「The service's distinguishing feature is its group staffing model, under which the company's employees, known as field consultants (FCs), and temporary staff are dispatched as a team. FCs stationed at client sites provide extensive on-site support to temporary staff, enabling inexperienced workers to be trained in a short period and improving retention, which in turn enhances customer satisfaction and expands market share.」
The company reiterates the features of group staffing, in which FCs and temporary staff are dispatched as a team, including the training of inexperienced workers, improved retention and customer satisfaction, and expanded market share. - FY2022-Q2RestatedAnnual report
「The service's distinguishing feature is its group staffing model, under which the company's employees, known as field consultants (FCs), and temporary staff are dispatched as a team. FCs stationed at client sites provide extensive on-site support to temporary staff, enabling inexperienced workers to be trained in a short period and improving retention, which in turn enhances customer satisfaction and expands market share.」
The company continues to explain that group staffing, in which FCs and temporary staff are dispatched as a team, contributes to training inexperienced workers, improving retention and customer satisfaction, and expanding market share. - FY2022-Q1RestatedAnnual report
「In the core call center business, group staffing remained strong, particularly among major customers. Spot projects related to COVID-19 measures have increased since the previous fiscal year, making a significant contribution to higher revenue. The company's own call centers opened in Tokyo and Fukuoka also continued to operate at high utilization.」
Strong group staffing for major customers, spot projects related to infectious disease measures, and high utilization at the company's own call centers in Tokyo and Fukuoka contributed to higher revenue. - FY2021AdvancedAnnual report
「The number of employees assigned on site to projects using this group staffing model exceeds 300.」
The number of employees assigned on site under the group staffing model exceeded 300, further advancing the previous expansion trend. - FY2021-Q3AdvancedAnnual report
「In the core call center business, group staffing remained strong, particularly among major customers. In the third quarter, spot projects related to COVID-19 measures increased in addition to regular projects, making a significant contribution to higher revenue.」
Group staffing remained strong, particularly among major customers, and the addition of spot projects related to infectious disease measures to regular projects contributed to higher revenue. - FY2021-Q2AdvancedAnnual report
「In our core call center operations, group-based staffing remained solid, particularly among major customers.」
It explains that group-based staffing remained solid, particularly among major customers, and that the company steadily increased its share among those customers in its analysis of operating performance. - FY2021-Q1RestatedAnnual report
「The service adopts a “group-based” model in which the company’s employees, known as field consultants (FCs), and temporary staff are dispatched as a team. FCs assigned to client sites provide close on-site support to temporary staff, enabling inexperienced workers to be trained in a short period and improving retention, which contributes to higher customer satisfaction and an expanded market share.」
The company reconfirms the features of group-based staffing: dispatching FCs and temporary staff as a team, thereby supporting the development of inexperienced workers, employee retention, customer satisfaction and market share expansion. - FY2020AdvancedAnnual report
「In contracts involving this group-based staffing, the number of employees assigned to work sites increased from 249 to 298.」
The number of employees assigned to work sites under group-based staffing increased from 249 to 298, demonstrating specific progress in expanding the scale of the business. - FY2020-Q3AdvancedAnnual report
「In our core call center operations, group-based staffing increased substantially, particularly among major customers, as we successfully secured spot contracts.」
It states that group-based staffing increased substantially, particularly among major customers, as a result of securing spot contracts. - FY2020-Q2RestatedAnnual report
「In our core call center operations, although utilization declined because of social-distancing measures, revenue from group-based staffing services, which are particularly effective at quickly developing inexperienced workers into productive employees, continued to increase steadily.」
The company reconfirms the increase in revenue from group-based staffing characterized by its ability to quickly develop inexperienced workers into productive employees, despite lower utilization resulting from social distancing. - FY2020-Q1RestatedAnnual report
「In our core call center operations, revenue from group-based staffing services, which are particularly effective at quickly developing inexperienced workers into productive employees, increased steadily.」
The company reconfirms the increase in revenue from group-based staffing services characterized by their ability to quickly develop inexperienced workers into productive employees. - FY2019AdvancedAnnual report
「In contracts involving this group-based staffing, the number of employees assigned to work sites increased from 196 to 249.」
The company discloses specific expansion results, with employees assigned to work sites under group-based staffing increasing from 196 to 249. - FY2019-Q3RestatedAnnual report
「In our core call center and retail sales support operations, revenue from group-based staffing services, which specialize in utilizing inexperienced workers, increased steadily.」
The company reconfirms the increase in revenue from group-based staffing services characterized by their ability to utilize inexperienced workers. - FY2019-Q2RestatedAnnual report
「In our core call center and retail sales support operations, revenue from group-based staffing services, which are particularly effective at quickly developing inexperienced workers into productive employees, increased steadily.」
The company reconfirms the increase in revenue from group-based staffing services characterized by their ability to quickly develop inexperienced workers into productive employees. - FY2019-Q1RestatedAnnual report
「In our core call center operations, revenue from group-based staffing services, which are particularly effective at quickly developing inexperienced workers into productive employees, increased steadily.」
The company reconfirms the increase in revenue from group-based staffing services characterized by their ability to quickly develop inexperienced workers into productive employees. - FY2018AdvancedAnnual report
「The number of contracts involving this group-based staffing increased from 92 at the end of the previous consolidated fiscal year to 106 at the end of the current consolidated fiscal year, while the number of employees assigned to work sites increased from 162 to 196.」
The company discloses specific expansion results: group-based staffing contracts increased from 92 to 106, and employees assigned to work sites increased from 162 to 196. - FY2018-Q3AdvancedAnnual report
「In our core call center operations, revenue from group-based staffing services, which are particularly effective at quickly developing inexperienced workers into productive employees, increased substantially, mainly in regional areas such as Hokkaido and Kyushu.」
For group-based staffing services, which had received less coverage in previous disclosures, the company again specifically describes their ability to quickly develop inexperienced workers into productive employees and the resulting revenue growth, mainly in regional areas such as Hokkaido and Kyushu. - FY2018-Q1DroppedAnnual report
「Against the backdrop of the employment conditions described above, our Group’s staffing services continued to expand steadily from the previous consolidated fiscal year, while sales in its support services for the employment of people with disabilities also grew substantially.」
The filing describes the expansion of staffing services, but does not mention the previously discussed group-based staffing or improvements in employee retention among recruited personnel. - FY2017-Q3RestatedAnnual report
「Demand for group-based staffing that supports higher employee retention has remained strong in our core call center operations, particularly call centers for help desks and service centers in the Tokyo metropolitan area.」
It states that demand for group-based staffing that supports higher employee retention remains strong. - FY2017-Q2RestatedAnnual report
「Demand for group-based staffing that supports higher employee retention has remained strong in our core call center operations, particularly call centers for help desks and service centers in the Tokyo metropolitan area.」
It states that demand for group-based staffing that supports higher employee retention remains strong. - FY2017-Q1RestatedAnnual report
「Labor shortages have become particularly serious in the service industry. Demand has remained strong for group-based staffing that supports higher retention in our core call center operations, particularly call centers for help desks and service centers in the Tokyo metropolitan area.」
Against the backdrop of labor shortages, the company reconfirms that demand for group-based staffing that supports higher employee retention is strong. - FY2016-Q3First statedAnnual report
「With companies’ demand for personnel remaining strong, the staffing services business, which offers group-based staffing that contributes to higher employee retention, expanded significantly.」
Group-based staffing is specifically identified as a means of improving employee retention.