Evolution into a comprehensive food platform spanning dine-in, takeout, delivery and e-commerce

「Began developing services that cultivate enjoyment of home dining and prepared meals, including e-commerce services such as ぐるすぐり and Premium Meal Kit.」

「Regarding the review of resource allocation, we closed “ぐるなび仕入モール,” an e-commerce site dedicated to procuring food products and supplies for business use, in May, and “ぐるたび,” a site introducing tourism and travel information from across Japan, in August.」

「As part of a review of the allocation of management resources, the company closed “ぐるなび仕入モール,” an e-commerce site dedicated to the procurement of food ingredients and supplies for business use, in May. For restaurant procurement, it is considering and pursuing the development of support services based on a new business model.」

「Specifically, the company discontinued the “楽天ぐるなびデリバリー” and “楽天ぐるなびテイクアウト” services in July, the multi-payment service “ぐるなびPay” in February, and the POS register service “ぐるなびPOS＋（ポスタス）” in March. In December, it dissolved its consolidated subsidiary 株式会社ぐるなびプロモーションコミュニティ.」

「The company ended its delivery and takeaway services in July 2022 after taking profitability and other factors into consideration.」

「The company ended its delivery and takeaway services in July 2022 after taking profitability and other factors into consideration.」

「The company also began selling the “ぐるなびFineOrder” mobile ordering service, which allows customers to place orders and pay at restaurants using their smartphones.」

「As part of expanding support services for restaurants and creating new businesses, the company is strengthening the delivery and takeaway services transferred from Rakuten effective 1 July. It has also begun expanding the “Gurunavi FineOrder” mobile ordering service, which allows customers to place orders and settle bills at restaurants using their smartphones, with the aim of further improving consumer convenience and increasing customer traffic to restaurants by seamlessly connecting functions such as dine-in reservations and delivery orders.」

「Effective 1 July 2021, the Company assumed, through a simplified absorption-type company split, the Rakuten Delivery business, which provides food delivery services, and the Rakuten Real-Time Takeout business, which provides takeout support services, from Rakuten Group,Inc. On the same date, it began operating both services under the names Rakuten Gurunavi Delivery and Rakuten Gurunavi Takeout.」

「On 23 April, the Company entered into an absorption-type company split agreement with Rakuten Group,Inc. to receive the takeout and delivery businesses, usage of which by consumers had increased and become habitual during the COVID-19 pandemic, and proceeded with preparations for the service launch on 1 July.」

「The company aims to evolve beyond dine-in reservations into a comprehensive food platform that enables cross-use of takeaway, delivery and e-commerce services. This will improve convenience for consumers, increase customer referrals to restaurants and support higher restaurant sales through diversification of their sales channels.」