Building New Food-Centered Businesses and Restructuring Related Businesses

「In related businesses, the company recorded sales from “テンポスぐるなび,” a kitchen-equipment retailer that grand-opened in April 2024. However, revenue remained at the same level as the previous fiscal year because, among other factors, some new orders were declined in the store-development business to improve profitability from the next fiscal year onward.」

「Revenue from related businesses exceeded the same period of the previous year, mainly because the company recorded sales from “テンポスぐるなび,” a kitchen-equipment retailer, and sales increased in the store-development business and company-owned stores.」

「As a new initiative to improve our medium- to long-term ability to make proposals to and support restaurants, we leveraged our collaboration with business partner TENPOS HOLDINGS Co.,Ltd. and pre-opened “テンポスぐるなび,” a kitchen-equipment retailer, in Edogawa, Tokyo, in March 2024.」

「Regarding the review of resource allocation, we closed “ぐるなび仕入モール,” an e-commerce site dedicated to procuring food products and supplies for business use, in May, and “ぐるたび,” a site introducing tourism and travel information from across Japan, in August.」

「In September, we launched “PREMIUM GOURMET CLUB,” a paid membership service offering high-value food experiences, including securing seats at restaurants where reservations are difficult and making reservations on members’ behalf.」

「As the first project in our store-development business, which comprehensively develops restaurant areas in commercial facilities from concept design through tenant recruitment, construction and floor operations, we opened food halls at commercial facilities in Kagoshima Prefecture in April and Aichi Prefecture in May. In June, we fully launched the “meal voucher-type hometown tax donation” service as a regional development initiative through food and began offering it on our e-commerce site.」

「We will continue to engage further upstream in the food-service industry value chain and contribute to its sustainable development by supporting greater efficiency and the creation of new value.」

「On 22 November 2021, we established 株式会社Ｇダイニング to manage, plan, operate and administer company-owned pilot restaurants for test marketing aimed at improving the precision of various new businesses and services we are developing, including food-product ordering and procurement support and mobile ordering services, in addition to the delivery and takeaway services described above.」

「Revenue from related businesses exceeded the same period of the previous year because the company recorded income from services commissioned by 楽天 to secure revenue and maintain employment during the period required for performance recovery.」

「In related businesses, to concentrate management resources on the restaurant support business, the company separated the “レッツエンジョイ東京” business and the corporate food-delivery business in the previous fiscal year, and separated the “SURF＆SNOW” business, which provides ski-resort information, in June of the current fiscal year.」

「Revenue from related businesses increased through the expansion of service areas for “LIVE JAPAN PERFECT GUIDE,” a tourism-information service for international visitors to Japan, including the Kansai version in July 2019 and the Tohoku version in September of the same year. However, revenue was below the previous fiscal year because of the impact of separating the “レッツエンジョイ東京” business and the corporate food-delivery business to concentrate management resources on the restaurant support business.」

「In the promotion and related businesses, we are reorganising operations to concentrate internal resources on restoring the performance of restaurant promotion services. We transferred the “レッツエンジョイ東京” business, an outing-information media platform for Tokyo and the surrounding prefectures, to 株式会社エヌケービー through a corporate split as of 2 September. We also decided to transfer the corporate food-delivery business to OMOTENASHI株式会社, a subsidiary of スターフェスティバル株式会社, through an absorption-type corporate split as of 1 January 2020.」

「In the promotion and related businesses, we are considering reorganising the businesses to concentrate internal resources on restoring the performance of restaurant promotion services. We decided to separate “レッツエンジョイ東京,” an outing-information media platform for Tokyo and the surrounding prefectures, and transfer the shares of the newly established company as of 2 September.」

「By using these business platforms and assets to expand our core restaurant support business and build new sources of revenue outside restaurants in areas that contribute to the revitalisation of the food-service market, we aim to fulfil our corporate mission and achieve medium- to long-term growth.」

「Revenue from related businesses exceeded the same period of the previous year, due in part to the increased number of facilities listed on LIVE JAPAN.」

「Because we believe that developing businesses in travel, outings and gifts, which have strong affinities with dining out, will contribute to the development of food cultures nationwide, we are building media platforms including “LIVE JAPAN,” a tourism-information site for international visitors to Japan, “ぐるたび,” a locally focused tourism-information site, and “レッツエンジョイ東京,” an outing-information site for Tokyo and the surrounding prefectures.」

「In building businesses in travel and outing-related out-of-the-ordinary areas, “LIVE JAPAN,” a tourism-information service for international visitors to Japan, began displaying “Tripadvisor” reviews, and site usage expanded as 37 participating companies and organisations promoted the site. “レッツエンジョイ東京,” an outing-information site for Tokyo and the surrounding prefectures, also expanded its media reach through additional article-based content, helping stimulate dining-out demand through outings and strengthen referrals to restaurants.」

「In building businesses in travel and outing-related out-of-the-ordinary areas, “LIVE JAPAN,” a tourism-information service for international visitors to Japan, began displaying “Tripadvisor” reviews in June. In July, 11 additional companies joined the platform, and the site was promoted at facilities and through services operated by the participating companies, improving its convenience and expanding its user base. Meanwhile, “レッツエンジョイ東京,” an outing-information site for Tokyo and the surrounding prefectures, exceeded 5.1 million monthly users, expanding its media reach while stimulating dining-out demand through outings and strengthening referrals to restaurants. We are also working to strengthen the e-commerce business, and in April renewed its underlying system, enabling sales-channel expansion through external integration and other measures.」

「In addition to supporting restaurant diversification, we launched “ぐるなびEC” on 24 April, supporting food producers, food manufacturers and other food-related industries and enabling further expansion into out-of-the-ordinary experiences. As part of our efforts to expand into travel and outings, we also began providing more extensive information tailored to the needs of international visitors to Japan through “LIVE JAPAN,” a tourism-information service for international visitors, including displaying reviews from “Tripadvisor,” the world’s largest travel site, on venue pages from 12 June.」

「In April 2017, we also renewed our e-commerce service and built a new system enabling the sale, both on our website and on other operators’ websites, of carefully selected speciality products from across Japan developed and selected by restaurants and their chefs, corporate secretaries well versed in choosing gifts, and prominent individuals with specialist knowledge of and strong preferences regarding food.」

「During the current fiscal year, we are working to further strengthen sales promotion services for restaurants by expanding the regions in which our services are offered and providing multifaceted support to restaurants. At the same time, we are focusing on building new businesses and services to achieve our medium- to long-term growth.」

「Using 19 sales offices nationwide as bases, we aim to build new businesses and services by developing relationships with food producers, local governments and others, uncovering the overlooked appeal of local food cultures and products, adding new value, and proposing ways for consumers in broader domestic and international markets to use and enjoy them.」