Expanding Membership Services and Solutions for New Parking Users

「The company will establish a structure capable of providing comprehensive solutions for businesses that use vehicles, covering vehicle management from upstream to downstream processes, and will pursue user convenience as a total car-life planner for businesses.」

「At staffed parking facilities, proposals and orders for ancillary services including car washing, coating and luggage storage are progressing. The company is seeking to expand revenue opportunities beyond parking fees by training employees in car-washing and coating techniques and developing new services tailored to needs, including subscription-based car-washing plans for monthly parking customers.」

「The company is expanding the number of properties where it can offer services that wash and coat vehicles while they are parked, services generally provided at gas stations. In addition to car washing, it newly launched car coating, which has been well received because vehicles can be cleaned without waiting while customers shop or attend meetings. Going forward, the company aims to expand the service and increase revenue by training employees in car-coating techniques and acquiring subscription-based car-washing customers from existing contract holders.」

「As the number of properties listed increased, inquiries also grew, and cumulative user inquiries exceeded 143,000, compared with 107,000 in the same period of the previous year. The number of contracts concluded also increased, reaching 1,000 in March, and user contracts for company-operated properties also rose.」

「Inquiries increased as the number of properties listed grew, and cumulative user inquiries exceeded 85,000, compared with 61,000 in the same period of the previous year.」

「Measures to improve site convenience raised search rankings following Google's search algorithm update in August, and the proportion of listings ranked first or second reached 70%. As a result, cumulative user inquiries exceeded 40,000, compared with 30,000 in the same period of the previous year.」

「The company accumulated information on past inquiries that had not resulted in contracts and sent immediate email notifications when new parking facilities opened or spaces became available at existing facilities, thereby generating demand and improving the contract rate. For hourly parking facilities, it also brought in-house the advance online reservation service previously dependent on external sites, with the aim of strengthening the service, and expanded the service nationwide from March 2023 after initially launching it in selected areas.」

「As the number of properties listed on the monthly parking search site and the amount of property information increased, including through stronger listings outside the Tokyo metropolitan area, inquiries from users increased. In addition, shortening the response time from inquiry to proposal contributed to an increase in contracts. The increase in inquiries also made it possible to obtain substantial monthly parking user data, and data analysis resulted in a significant improvement in the speed and volume of matching users with the most suitable parking spaces. The company further improved the contract rate by emailing users when new parking facilities were scheduled to open or parking spaces at existing facilities were expected to become available, based on past inquiry information. For hourly parking facilities, the company developed an in-house advance online reservation service for hourly parking and launched the service in selected areas to eliminate the need for users to search for available parking near their destinations.」

「By increasing the number of operating bases for the monthly parking search site and driving more traffic, we gained access to a large volume of user data. Based on analysis of this data and by leveraging the sales capabilities of personnel at each operating base, we dramatically improved the speed and volume of matching users with the most suitable parking facilities.」

「The company has continued to improve the convenience of its parking search site, the completeness of its listings and search rankings, and inquiries to the site have grown steadily. In addition to increasing the number of parking contracts concluded, it is using inquiry information to focus on proposals in areas with strong demand and secure new entrusted properties.」

「The company focused on winning new entrusted properties in areas with many inquiries on its parking search site, including Fujita Building in Hiroshima and Kudan First Place in Tokyo.」

「The company will offer a new solution combining comprehensive cost reductions with centralized outsourced management of parking-related contract administration for corporate users that own vehicles nationwide. By establishing a structure capable of providing comprehensive solutions covering corporate vehicle management from upstream to downstream processes, the company will pursue user convenience as a total car-life planner for businesses.」

「As awareness of infection-control measures and work-style reform grew, the company strengthened proposals for introducing monthly rental cars with parking suited to a sales style involving direct travel to and from customer sites, enhanced SEO measures for its parking referral service using an internet site, and pursued improvements in user convenience through new functions.」

「As awareness of infection-control measures and work-style reform grew, the company strengthened proposals for introducing monthly rental cars with parking suited to a sales style involving direct travel to and from customer sites, and pursued measures including increasing inquiries and improving user convenience through new functions in its parking referral service using an internet site.」

「As awareness of infection-control measures and work-style reform grew, the company strengthened proposals for introducing monthly rental cars with parking suited to a sales style involving direct travel to and from customer sites, and pursued measures including increasing inquiries and improving user convenience through new functions in its parking referral service using an internet site.」

「The company will actively promote sales of monthly rental cars with parking, particularly to corporate customers.」

「For existing properties, the company pursued revenue improvements by reviewing the fees and operating methods of hourly parking facilities, reviewing contract terms, and improving the contract unit price and contract rate for monthly parking facilities.」

「For existing properties, the company pursued a review of contract terms, improvement of the monthly parking contract rate, and proposals for new solutions including monthly rental cars with parking in order to improve profitability.」

「In the car-sharing service, where further market expansion is expected, the company actively proposed car sharing together with parking to add value to condominiums for sale and reduce corporate costs, expanded the number of car-sharing vehicles installed, and will actively promote sales of monthly rental cars with parking, particularly to corporate customers.」

「For existing properties, the company pursued a review of contract terms, improvement of the monthly parking contract rate, and proposals for new solutions including monthly rental cars with parking in order to improve profitability.」

「For existing properties, the company pursued a review of contract terms, improvement of the monthly parking contract rate, and proposals for new solutions including monthly rental cars with parking in order to improve profitability.」

「As part of efforts to strengthen user solutions, the company focused on improving the convenience of its monthly parking search site and enhancing property information, while also focusing on proposing its new parking-with-monthly-rental-car service.」

「As a result, the company decided to have 日本自動車サービス開発 take over the entire monthly parking sublease business in the Tokyo and Osaka areas to further expand services. The first absorption-type company split was carried out on 1 September 2017, the second on 1 December 2017, the third on 1 March 2018, and the fourth on 1 June 2018.」

「The company proceeded with the full transfer of its company-operated monthly parking facilities in the Tokyo and Osaka areas to 日本自動車サービス開発㈱, a subsidiary that operates car sharing, monthly rental cars with parking, and Japan's largest monthly parking search site. It worked to improve the contract rate by offering new services to monthly parking customers, improving convenience, reducing vehicle-related administrative work, and proposing cost reductions.」

「The company decided to have 日本自動車サービス開発 take over the monthly parking sublease business for company-operated monthly parking facilities located in the Tokyo and Osaka areas, where 日本自動車サービス開発 has sales offices, thereby establishing a structure for integrated parking and vehicle-related solutions and improving its ability to serve customers facing challenges in securing monthly parking and vehicles.」

「In July of the year, the company newly decided to carry out the full transfer of its company-operated monthly parking facilities in the Tokyo and Osaka areas.」

「The third absorption-type company split was carried out on 1 March 2017.」

「The company decided to have 日本自動車サービス開発 take over the monthly parking sublease business for company-operated monthly parking facilities located in the Tokyo and Osaka areas, where 日本自動車サービス開発 has sales offices, thereby establishing a structure for integrated parking and vehicle-related solutions and improving its ability to serve customers facing challenges in securing monthly parking and vehicles.」

「In the Point Park business, a shared membership service developed in partnership with 楽天株式会社 and parking operators nationwide, the company launched the service in August and worked to expand the number of service locations through sales activities including recruiting participating stores.」

「The company became able to offer a range of solutions, including monthly parking, hourly parking, car sharing and monthly rental cars, and will strengthen efforts to retain users within the group.」