Acquiring Members Through Expanded Functionality and Enhanced Services
First written in FY2018-Q3. 22 of 27 entries say "Advanced", first in FY2018. Latest entry: FY2026.
0 other companies' latest entry also says "Achieved".
- FY2026AchievedAnnual report
「For Rakuraku Renraku Network+, operations at the company ended and the transfer was completed at the end of December; for the travel business, operations at the company ended and the transfer was completed at the end of March 2026.」
The process progressed from the contraction of the membership base and the decision to transfer the business, and the termination and transfer of らくらく連絡網＋ were completed at the end of December 2025. - FY2026-H1Membership base contraction and decision to transfer the serviceAnnual report
「As of the end of September 2025, “らくらく連絡網＋” had 5.06 million members and 20,000 active organizations.」
The covered service was reorganized from the former “らくらく連絡網” to “らくらく連絡網＋,” with 5.06 million members and 20,000 active organizations reported. The business transfer was also decided due to declining sales. - FY2025-H1AdvancedAnnual report
「As a result, as of the end of September 2024, “らくらく連絡網” had 7.02 million members, up 0.3% year on year, including 3.24 million app members, up 7.8%, and 380,000 active organizations, down 0.1%.」
The membership base was updated with results as of the end of September 2024. The member count increased to 7.02 million and the app member count to 3.24 million, while active organizations numbered 380,000, down 0.1% year on year. - FY2024AdvancedAnnual report
「The company aims to increase the number of users by improving the functionality and convenience of “らくらく連絡網.” Since the service began in April 2005, the user base has remained on a steady upward trend. As of the end of March 2024, “らくらく連絡網” had 7.00 million members, including 3.09 million app members, and 380,000 active organizations, defined as organizations with at least 3 members.」
Regarding expansion of the membership base through improved functionality and convenience, the figures were updated to 7.00 million members, 3.09 million app members and 380,000 active organizations as of the end of March 2024. - FY2024-Q3AdvancedAnnual report
「As a result, as of the end of December 2023, “らくらく連絡網” had 7.01 million members, up 0.2% year on year, including 3.04 million app members, up 7.9%, and 390,000 active organizations, down 0.09%. “らくらくアルバイト” had 2.00 million members, up 3.7%, while “ジョブオレ” had 565,000 job postings, up 55.4%.」
The membership base was updated with results as of the end of December 2023. らくらく連絡網 had 7.01 million members and 3.04 million app members, while らくらくアルバイト had 2.00 million members. Active organizations numbered 390,000, down 0.09% year on year. - FY2024-Q2AdvancedAnnual report
「As a result, as of the end of September 2023, “らくらく連絡網” had 7.02 million members, up 0.3% year on year, including 3.01 million app members, up 7.8%, and 390,000 active organizations, down 0.1%. “らくらくアルバイト” had 1.99 million members, up 3.9%.」
As of the end of September 2023, the figures were updated to 7.02 million members and 3.01 million app members for “らくらく連絡網,” and 1.99 million members for “らくらくアルバイト.” Active organizations numbered 390,000, down 0.1% year on year. - FY2024-Q1AdvancedAnnual report
「As a result, as of the end of June 2023, “らくらく連絡網” had 7.02 million members, up 0.4% year on year, including 2.98 million app members, up 8.3%, and 390,000 active organizations, up 0.01%. “らくらくアルバイト” had 1.98 million members, up 4.0%.」
Member counts, app member counts and active organization counts for “らくらく連絡網,” as well as the member count for “らくらくアルバイト,” were updated with results as of the end of June 2023. - FY2023AdvancedAnnual report
「The company aims to increase the number of users by improving the functionality and convenience of “らくらく連絡網.” Since the service began in April 2005, the user base has remained on a steady upward trend. As of the end of March 2023, “らくらく連絡網” had 6.98 million members, including 2.87 million app members, and 390,000 active organizations, defined as organizations with at least 3 members.」
Regarding expansion of the membership base through improved functionality and convenience, member counts, app member counts and active organization counts were updated with figures as of the end of March 2023. The member count for “らくらくアルバイト” also reached 1.94 million. - FY2023-Q3AdvancedAnnual report
「As a result, as of the end of December 2022, “らくらく連絡網” had 6.99 million members, up 0.4% year on year, including 2.82 million app members, up 9.2%, and 390,000 active organizations, down 0.02%, while “らくらくアルバイト” had 1.92 million members, up 3.8%.」
As of the end of December 2022, the figures were updated to 6.99 million members and 2.82 million app members for らくらく連絡網, and 1.92 million members for らくらくアルバイト. - FY2022AdvancedAnnual report
「As a result, as of the end of March 2022, “らくらく連絡網” had 6.93 million members, down 0.2% year on year, including 2.63 million app members, up 10.8%, and 380,000 active organizations, down 0.3%, while “らくらくアルバイト” had 1.87 million members, up 4.8%.」
The membership base was updated with results as of the end of March 2022. The app member count for らくらく連絡網 was 2.63 million, while the member count for らくらくアルバイト was 1.87 million. - FY2022-Q3AdvancedAnnual report
「As a result, as of the end of December 2021, “らくらく連絡網” had 6.97 million members, up 0.1% year on year, including 2.58 million app members, up 11.4%, and 390,000 active organizations, down 0.1%. “らくらくアルバイト” had 1.85 million members, up 5.3%, while “ジョブオレ” had 301,000 job postings, up 342.0%.」
Member counts, app member counts and active organization counts, as well as the member count for “らくらくアルバイト” and job posting count for “ジョブオレ,” were updated with results as of the end of December 2021. - FY2022-Q2AdvancedAnnual report
「As a result, as of the end of September 2021, “らくらく連絡網” had 6.98 million members, up 0.3% year on year, including 2.55 million app members, up 12.1%, and 390,000 active organizations, unchanged year on year, while “らくらくアルバイト” had 1.84 million members, up 5.8%.」
Member counts, app member counts and active organization counts for “らくらく連絡網” and related services were updated with results as of the end of September 2021. - FY2022-Q1AdvancedAnnual report
「As a result, as of the end of June 2021, “らくらく連絡網” had 6.99 million members, up 0.8% year on year, including 2.49 million app members, up 13.6%, and 390,000 active organizations, up 0.1%, while “らくらくアルバイト” had 1.83 million members, up 6.4%.」
Member counts, app member counts and active organization counts for “らくらく連絡網,” and the member count for “らくらくアルバイト,” were updated with results as of the end of June 2021. - FY2021AdvancedAnnual report
「As a result, as of the end of March 2021, “らくらく連絡網” had 6.95 million members, up 0.5% year on year, including 2.38 million app members, up 12.3%, and 390,000 active organizations, up 0.1%. “ガクバアルバイト” had 70,000 new registrants during the fiscal year, down 56.8% from the same quarter of the previous year, while “らくらくアルバイト” had 1.78 million members as of the end of March 2021, up 5.9%.」
Member, app member and organization counts for “らくらく連絡網,” and the member count for “らくらくアルバイト,” were maintained or increased, while new registrants for “ガクバアルバイト” declined significantly. - FY2021-Q3Membership base maintained and partly expanded, while job-service registrants declinedAnnual report
「As a result, as of the end of December 2020, “らくらく連絡網” had 6.96 million members, up 0.6% year on year, including 2.32 million app members, up 12.6%, and 390,000 active organizations, up 0.3%. “ガクバアルバイト” had 70,000 new registrants during the cumulative third quarter, down 43.3% from the same quarter of the previous year, while “らくらくアルバイト” had 1.76 million members as of the end of December 2020, up 6.4%.」
While member counts, app member counts and active organization counts for “らくらく連絡網,” as well as the member count for “らくらくアルバイト,” were maintained or increased, new registrants for “ガクバアルバイト” fell 43.3% year on year. - FY2021-Q2AdvancedAnnual report
「As a result, as of the end of September 2020, “らくらく連絡網” had 6.96 million members, up 1.6% year on year, including 2.27 million app members, up 13.7%, and 390,000 active organizations, up 1.1%. “ガクバアルバイト” had 50,000 new registrants during the cumulative second quarter, down 32.2% from the same quarter of the previous year, while “らくらくアルバイト” had 1.74 million members as of the end of September 2020, up 7.6%.」
Service functionality and operating initiatives continued, and member counts, app member counts and organization counts were updated. Although new registrants for “ガクバアルバイト” fell 32.2% year on year, the company began providing a new communication network service for group activities in August 2020. - FY2021-Q1SoftenedAnnual report
「The company’s proprietary media services, “ガクバアルバイト” and “らくらくアルバイト,” entered the maintenance phase.」
Regarding the previous initiatives to acquire members through functionality expansion and service enhancement, the company stated that ガクバアルバイト and らくらくアルバイト had entered the maintenance phase, reducing the focus on expansion initiatives. - FY2020AdvancedAnnual report
「For its proprietary media services, “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” the company implemented measures to reduce business risk and worked to acquire members through UI improvements, functionality expansion and service enhancement. As a result, as of the end of March 2020, “らくらく連絡網” had 6.92 million members, up 3.3% year on year, including 2.12 million app members, up 18.8%, and 380,000 active organizations, up 1.8%. “ガクバアルバイト” had 180,000 new registrants during the fiscal year, up 29.1% year on year, while “らくらくアルバイト” had 1.68 million members as of the end of March 2020, up 12.9%.」
UI improvements, functionality expansion and service enhancement continued, and member counts and new registrant counts for each service were updated with results for the fiscal year ended March 2020. - FY2020-Q3AdvancedAnnual report
「The company also continued to acquire members for its proprietary media services, “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” by expanding functionality and enhancing services. As a result, as of the end of December 2019, “らくらく連絡網” had 6.91 million members, up 11.6% year on year, including 2.06 million app members, up 19.2%, and 380,000 active organizations, up 1.7%. “ガクバアルバイト” had 130,000 new registrants during the cumulative third quarter, up 25.7% from the same quarter of the previous year, while “らくらくアルバイト” had 1.65 million members as of the end of December 2019, up 14.0%.」
Member acquisition through functionality expansion and service enhancement continued, and member counts and new registrant counts for each service were updated with results as of the end of December 2019 or for the cumulative third quarter. - FY2020-Q2AdvancedAnnual report
「The company also continued to acquire members for its proprietary media services, “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” by expanding functionality and enhancing services. As a result, as of the end of September 2019, “らくらく連絡網” had 6.85 million members, up 1.7% year on year, including 2.00 million app members, up 18.0%, and 380,000 active organizations, up 1.0%. “ガクバアルバイト” had 80,000 new registrants during the cumulative second quarter, up 8.1% from the same quarter of the previous year, while “らくらくアルバイト” had 1.62 million members as of the end of September 2019, up 13.8%.」
Member acquisition through functionality expansion and service enhancement continued, and member counts and new registrant counts for each service were updated with results as of the end of September 2019 or for the cumulative second quarter. - FY2020-Q1AdvancedAnnual report
「The company also worked to acquire members for its proprietary media services, “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” by expanding functionality and enhancing services. In particular, “ガクバアルバイト” underwent a full renewal in May 2019 to improve user convenience and operating efficiency. As a result, as of the end of June 2019, “らくらく連絡網” had 6.81 million members, up 1.1% year on year, including 1.93 million app members, up 17.6%, and 380,000 active organizations, up 0.5%. “ガクバアルバイト” had 60,000 new registrants during the cumulative first quarter, up 3.2% from the same quarter of the previous year, while “らくらくアルバイト” had 1.58 million members as of the end of June 2019, up 14.6%.」
Functionality expansion and service enhancement continued, and “ガクバアルバイト” underwent a full renewal in May 2019. Member counts, app member counts and new registrant counts were updated with results as of the end of June 2019. - FY2019AdvancedAnnual report
「The company also implemented initiatives for “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” including UI improvements and measures to reduce business risk. As a result, as of the end of March 2019, “らくらく連絡網” had 6.69 million members, up 1.0% year on year, including 1.78 million app members, up 20.1%, and 380,000 active organizations, up 0.5%. “ガクバアルバイト” had 140,000 new registrants in the fiscal year ended March 2019, up 68.8% year on year, while “らくらくアルバイト” had 1.49 million members as of the end of March 2019, up 17.7%.」
UI improvements and measures to reduce business risk continued, and member counts and new registrant counts for each service were updated with full-year results. - FY2019-Q3AdvancedAnnual report
「The company also implemented initiatives for “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” including UI improvements and measures to reduce business risk. As a result, as of the end of December 2018, “らくらく連絡網” had 6.72 million members, up 0.9% year on year, including 1.73 million app members, up 21.0%, and 380,000 active organizations, up 0.5%. “ガクバアルバイト” had 100,000 new registrants during the cumulative third quarter, up 41.0% from the same quarter of the previous year, while “らくらくアルバイト” had 1.45 million members as of the end of December 2018, up 18.4%.」
UI improvements and measures to reduce business risk continued, and member counts, app member counts and new registrant counts were updated. In particular, new registrants for “ガクバアルバイト” increased 41.0% year on year. - FY2019-Q2AdvancedAnnual report
「The company also implemented initiatives for “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” including UI improvements and measures to reduce business risk. As a result, as of the end of September 2018, “らくらく連絡網” had 6.73 million members, up 0.7% year on year, including 1.69 million app members, up 22.3%, and 380,000 active organizations, up 0.4%. “ガクバアルバイト” had 80,000 new registrants during the cumulative second quarter, up 19.8% from the same quarter of the previous year, while “らくらくアルバイト” had 1.42 million members as of the end of September 2018, up 18.6%.」
UI improvements and measures to reduce business risk were implemented, and app member counts, new registrant counts and “らくらくアルバイト” member counts were updated with year-on-year comparisons. - FY2019-Q1AdvancedAnnual report
「The company also worked to acquire members for its proprietary media services, “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト,” by expanding functionality and enhancing services. In particular, “ガクバアルバイト” complies with the guidelines established by the Council for Promoting the Optimization of Job Information and meets the criteria for compliant media. Accordingly, in June 2018, it declared itself to be “media compliant with the Guidelines for Providing Job Information.” As a result, as of the end of June 2018, “らくらく連絡網” had 6.73 million members, including 1.64 million app members, and 380,000 active organizations. “ガクバアルバイト” had 60,000 new registrants during the cumulative first quarter, while “らくらくアルバイト” had 1.38 million members as of the end of June 2018.」
Functionality and service enhancements continued, and member and registrant counts for each service were updated. - FY2018AdvancedAnnual report
「As a result of a full renewal of the Android app for “らくらく連絡網” in March 2018 and initiatives to improve usability, including enhanced talk functionality in the iOS app, to make communication smoother for users involved in group activities, the service continued to expand steadily. It had 6.62 million members, including 1.48 million app members, and 380,000 active organizations.」
The Android app was fully renewed and the iOS talk functionality was enhanced, updating the service performance figures, including member counts. - FY2018-Q3First statedAnnual report
「The company also worked to acquire members for “らくらく連絡網,” “ガクバアルバイト” and “らくらくアルバイト” by expanding functionality and enhancing services. As of the end of December 2017, “らくらく連絡網” had 6.66 million members, including 1.43 million app members, and 380,000 active organizations. “ガクバアルバイト” had 70,000 new registrants during the cumulative third quarter, while “らくらくアルバイト” had 1.22 million members as of the end of December 2017.」
Functionality and service enhancements were identified as means of acquiring members, and member counts, organization counts and new registrant counts were provided for multiple services.