Increasing monthly gross profit per customer through cross-selling to existing customers
First written in FY2024. 3 of 7 entries say "Advanced", first in FY2025. Latest entry: 2026-08-13.
21 other companies' latest entry also says "Advanced".
- FY2026-H1RestatedAnnual report
「During the current interim consolidated accounting period, in addition to improving functions and services related to generative AI, we focused on systematic sales activities targeting large and mid-sized enterprises and cross-selling to existing customers. As a result, revenue from the Mieruca Business was ¥1,360.170 million and operating profit was ¥236.383 million.」
The Group continues to conduct systematic sales activities targeting large and mid-sized companies and cross-selling to existing customers. - FY2025AdvancedAnnual report
「Given its extensive lineup of digital marketing services and problem-solving methods, the Company has established a structure for systematic sales activities targeting paying existing customers, particularly large and mid-sized companies, and will work to increase average revenue per customer.」
As of the end of September 2025, the number of customers generating monthly gross profit of ¥300,000 or more was 93 (69 at the end of September 2024), while the number generating ¥30,000 or more but less than ¥300,000 was 824 (782), indicating growth in the customer segments tracked as KPIs. - FY2024First statedAnnual report
「To achieve sustainable growth and enhance corporate value, the Company places importance on monthly gross profit generated per company. Given its extensive lineup of digital marketing services, the Company’s policy is to cross-sell to customers that initially began using a single service and thereby increase average revenue per customer. It manages this as an important KPI (Key Performance Indicator) for achieving that objective.」
As of the end of September 2024, 69 customers generated monthly gross profit of ¥300,000 or more, while 782 generated ¥30,000 or more but less than ¥300,000.