A Business Structure Resilient to Economic Fluctuations Through Service Diversification and Expansion into International Markets

「To mitigate these risks, we are working to establish a business structure less susceptible to economic conditions by deepening existing businesses, expanding into adjacent areas and entering global markets.」

「Under its market strategy, the company continues co-creation activities with departments responsible for promoting digital transformation at customer companies in its core and focus markets.」

「Under its business strategy, we are continuously promoting support that leverages our Group’s expertise to improve operational efficiency and reform working styles, in order to meet the needs of society and customer companies.」

「We are providing digital products tailored to the challenges faced by customer companies in each market, while further strengthening collaboration with Group companies.」

「The company is also advancing the provision of digital products addressing the issues faced by customer companies in each market, including the mobility market, while further strengthening collaboration with Group companies.」

「In each market, we will support local DX that helps optimise products and technical information for overseas users in each region, while supporting customer companies’ global expansion.」

「Under its market strategy, the company is expanding the development of new services and systems that connect customer companies’ product, market and corporate data through co-creation activities with departments responsible for digital transformation at customer companies in its core and focus markets, thereby creating value for users. It is also continuing initiatives concerning how information and data should be structured from the user’s perspective, drawing on expertise developed through the production of technical manuals and scientific materials.」

「• Core markets: “Mobility,” “Manufacturing,” “Medical and pharmaceuticals,” and “Logistics” • Focus markets: “Government and local government” and “Robotics”」

「• With the acceleration of globalisation, demand for technical manuals is increasing for agricultural machinery and construction machinery manufacturers, as well as for automotive manufacturers targeting emerging markets. The development of systems for efficiently communicating technical information is expanding. • The company is expanding the production of e-learning educational content by leveraging its strength in academic expertise. • The company newly concluded a comprehensive partnership agreement with Okazaki City to promote the efficiency and sophistication of administrative services.」

「• At automotive manufacturers, the expansion of product line-ups and enhancement of functionality are accelerating alongside technological innovation such as CASE. Demand for technical manuals continues to increase. • Efforts to digitalise design, manufacturing and sales in the production industry are accelerating, particularly among machine-tool and robotics manufacturers. • At pharmaceutical manufacturers, sales activities targeting healthcare professionals and training activities for employees are shifting from conventional visits and face-to-face formats to online formats.」

「As customer companies’ activities change, our Group views this trend as an opportunity and is strengthening and expanding its products and services to meet their demand for digitalisation, including business improvement, automation and online services, with the aim of achieving its full-year earnings forecast.」

「We established a new cross-industry strategic organisation to advance our market strategy further and move towards “behavioural change.”」

「In the medical and pharmaceutical industry, the company deepened expertise-intensive services, including the production of scientific materials.」

「・Began providing manual editing services to an FA robotics company. Promote strategic support for customer companies by improving the efficiency of manual editing. The company aims to further expand its market in the robotics industry.」

「In Japan, projects for the automotive industry and projects for the medical and pharmaceutical industry increased.」

「In Japan, operating profit declined because projects for the medical and pharmaceutical industry increased while projects for the automotive industry decreased.」

「④ Expanding sales in focus markets Existing expertise × ICT: Broadly addressing increasingly diverse social issues and market needs, centred on the medical and pharmaceutical, and logistics markets」

「Our Group has designated the medical and pharmaceutical industry as a focus market and worked to expand its medical and pharmaceutical marketing business by establishing specialist departments and building a sales structure using M&A. As a result, 株式会社アサヒ・シーアンドアイ, which operates the Group’s medical and pharmaceutical marketing business, became a consolidated subsidiary as its importance to the Group increased.」

「Specifically, in the robotics field, the Group continued to win orders from new clients. In the medical and pharmaceutical field, it won new orders for projects including the planning and production of content for healthcare professionals to support the marketing of new drugs. In logistics, it continued proposing operational improvements through visualisation of material-handling systems using IoT and analysis of the big data collected for the purpose of improving operational efficiency, while also advancing support for system development in Southeast Asia.」

「Specifically, in the robotics field, the Group continued to win orders from new clients. In the medical and pharmaceutical field, it won new orders for projects including the planning and production of content for healthcare professionals to support the marketing of new drugs. In logistics, it continued proposing operational improvements through visualisation of material-handling systems using IoT and analysis of the big data collected for the purpose of improving operational efficiency, while also advancing support for system development in Southeast Asia.」

「Our Group has continued strategic sales activities in other markets to reduce its dependence on specific markets, while working to reduce production costs through the use of ICT and other technologies. In addition to its existing markets, including manufacturing, distribution, railways, real estate and educational institutions, the Group has focused on developing new business particularly in the growth markets of robotics, medical and pharmaceutical products, and logistics. Specifically, in the robotics field, the Group won orders from new clients. In the medical and pharmaceutical field, it strengthened its sales organisation. In logistics, it continued proposing operational improvements through visualisation of material-handling systems using IoT and analysis of the big data collected for the purpose of improving operational efficiency.」

「Our Group is working to establish a business structure less susceptible to economic conditions by diversifying its services and expanding into international markets.」