Deepening Customer-Specific HR Solutions

「また、プロ人材が企業の経営課題を解決するサービス「ProShare（プロシェア）」が引き続き拡大し、高付加価値案件の増加によりサービス単価は上昇しました。加えて、顧客企業の拠点再編・統合に伴うファシリティマネジメントサービスの受託が拡大したほか、前期末に連結子会社となったマレーシアのRadiant Communication Sdn. Bhd.が業績に寄与しました。2026年９月には、約３万人の「プロ人材」を抱える株式会社エンファクトリーを子会社化し、BPOサービスの更なる拡大を推進してまいります。」

「Meanwhile, we are expanding BPO services in specialist fields. During the current fiscal year, ProShare, a service in which professional talent solves companies' management issues, continued to grow. Efforts to develop internal talent also proved effective, improving the conversion rate in areas such as human resources support and technical support. We also launched Wellness Cloud, a new service promoting corporate health management, and established a specialist subsidiary to support corporate DX and system development. As a result of expanding these strategically important, high-value-added specialist fields, gross profit margin improved by 1.4 percentage points from the previous fiscal year to 22.7%.」

「Demand for BPO services remained firm, supported by corporate structural reform and the acceleration of DX using digital technologies such as AI. However, the decline in revenue resulting from the peak-out of large-scale outsourced projects continued. By pursuing new projects in high-value-added specialist fields, gross profit margin improved by 0.9 percentage points year on year to 21.9%. ProShare, a service in which professional talent works alongside companies to solve management issues, continued to expand, with growth in areas including support for customers' sales strategies and technical support addressing their DX needs. In the public sector, contracts for reskilling and administrative outsourcing also increased.」

「In the strategically important X-TECH BPO domain, support for customers' digital transformation, including cloud implementation, expanded by leveraging group synergies. In the public sector, contracts for administrative outsourcing, including reskilling, employment support and childcare support, also increased.」

「The Group has identified the following key strategies for the current consolidated fiscal year, or the current fiscal year: (1) evolving into X-TECH BPO in the expanding BPO domain, (2) expanding support for diverse work styles and career development in a labor market where work styles are diversifying, and (3) increasing the profitability of regional revitalization businesses centered on Awaji Island in the tourism domain, which is recovering in the post-pandemic period. Through our business activities, we are working to resolve a range of social issues.」

「Although special-demand projects from the previous fiscal year declined, revenue remained above the prior-year level as we captured new demand from both private-sector companies and the public sector. As a result, revenue was ¥71,784 million, up 5.1% year on year.」

「In the expanding BPO domain, the first priority is the evolution into X-TECH BPO.」

「In the BPO domain, where demand is expanding, the Group will broaden the scope of its BPO services by strengthening collaboration among group companies and will seek to provide higher-value-added services by using advanced digital tools such as RPA, AI and avatars.」

「The Group has identified the expansion of the HR solutions business domain, the promotion of diverse work styles, and the realization of sustainable regional revitalization as its key strategies for the current fiscal year. In addition to aiming to create a society in which each working person can choose a work style suited to their lifestyle, we are focusing on regional revitalization, one of the challenges facing Japan, as a social solutions company and working to create employment opportunities in regional areas.」

「The Group has identified the expansion of the HR solutions business domain, the promotion of diverse work styles, and the realization of sustainable regional revitalization as its key strategies for the current fiscal year, and aims to create a society in which each working person can choose a work style suited to their lifestyle.」

「In addition to matching companies with the right talent through Expert Services (staffing) and Career Solutions (recruitment and outplacement support), the Group will contribute to business development by combining these services with BPO services in various areas that improve operational productivity.」

「Against this backdrop, during the current fiscal year the Group opened JOB HUB SQUARE, an office bringing together group companies with a range of solutions, near the Yaesu Nihombashi exit of Tokyo Station. We provide all services on a one-stop basis in response to increasingly diverse demand for human resources, while working to improve operating efficiency, including by integrating back-office functions. We are also promoting new initiatives, including corporate health management, regional revitalization and the creation of new businesses, with the office serving as a base for disseminating information.」

「Against this backdrop, during the current fiscal year the Group opened JOB HUB SQUARE near the Yaesu Nihombashi exit of Tokyo Station as a new headquarters building bringing together its group companies. To meet increasingly diverse social needs, we are maximizing the resources held by each company, providing every human resources service on a one-stop basis, and working to improve operating efficiency, including by reducing operating costs. During the quarter, our response to companies' sense of labor shortages and diverse human resources service needs proved effective, and revenue increased in every segment, led by growth in the BPO business, including insourcing and outsourcing, and the recruitment business. Revenue was ¥150,619 million, up 10.0% year on year.」

「The Group's strength lies in providing a one-stop service covering every aspect of human resources, enabling us to respond flexibly to corporate needs.」

「Against this backdrop, the Group focused on solution services covering human resources, organizations and employment that enable customers to build workforce portfolios suited to their growth strategies, taking into account the Worker Dispatching Act and Labor Contract Act. We also actively supported corporate health management, women's advancement and work-style reform, as well as regional revitalization as part of our efforts to create employment.」

「In response to revisions to labor laws, the Group is focusing on solution services covering human resources, organizations and employment that enable customers to build workforce portfolios suited to their growth strategies. We are also actively supporting corporate health management, women's advancement and work-style reform, as well as regional revitalization as part of our efforts to create employment.」

「We propose workforce portfolios suited to each customer's growth strategy and are further deepening our solution services covering human resources, organizations and employment.」

「We propose workforce portfolio optimization aligned with each customer company's growth strategy and labor laws, while further deepening our solution services covering human resources, organizations and employment.」