Telework and Online Operations in Response to COVID-19

「More than 150,000 people registered, including online participants, and took part in various programs, including 40 sessions on M&A, business succession and DX strategies.」

「The Group has continued actively disseminating information by moving various seminars online despite the COVID-19 pandemic. From June 2020, after the first state of emergency ended last year, to the present, it has held more than 350 seminars, with registrations exceeding 32,500.」

「The Group has continued actively disseminating information by moving various seminars online despite the COVID-19 pandemic. From June 2020, after the first state of emergency ended last year, to the present, it has held more than 300 seminars in total, with total registrations exceeding 30,000.」

「Although business meetings had previously always been held in person, we introduced meetings using web conferencing systems. This not only helped prevent the spread of COVID-19, but also reduced the time required for our employees to travel and their travel expenses. We also held numerous “hybrid meetings,” in which a local representative visited the customer while senior managers participated online from Tokyo, and continue to make active use of this format.」

「In particular, the company jointly hosted the “SDGs Business Succession and M&A Conference” online with Shiga Bank, which was attended by 5,400 companies and 8,200 people from Shiga, Kyoto, Osaka and elsewhere. It also held 22 seminars over a short period using its satellite offices, with approximately 1,400 people participating in person and online.」

「During the first six months of the fiscal year, our group developed a strategy to fully launch the shift to online seminars. As a specific initiative, we organized industry-specific issues and held seminars on measures to address them, including a series of seminars specializing in particular industries. As a result, we held a total of 70 online seminars, far exceeding the number of in-person seminars, and received more than 7,000 registration applications in total, a record high.」

「While making prevention of the spread of infection our foremost priority, our group adopted “overcoming the COVID-19 pandemic through our capacity for innovation” as its company-wide slogan and implemented the following initiatives. ① Establishment of satellite offices: In response to requests from customers in each region, we established 8 satellite offices as of the end of June 2020 in Morioka, Sendai, Toyama, Otsu, Yokkaichi, Kumamoto, Oita and Kagoshima, thereby minimizing travel from the Tokyo metropolitan area and other major metropolitan areas and enabling customers to receive services from our group with peace of mind. ② Introduction of web conferencing systems: Although business meetings had previously always been held in person, we introduced meetings using web conferencing systems. This not only helped prevent the spread of COVID-19, but also reduced the time required for our employees to travel and their travel expenses. We also held numerous “hybrid meetings,” in which a local representative visited the customer while senior managers participated online from Tokyo, receiving favorable feedback from customers. ③ Moving various seminars online: During the first quarter of the current consolidated fiscal year, our group established the necessary systems to promote the move of various seminars online. In June 2020, we held online seminars by industry covering 6 industries over a one-week period, receiving more than 1,300 registrations in total.」

「With preventing the spread of infection as our foremost priority, our group immediately established telework and online communication systems. Until the spread of infection subsides, we will inevitably have to conduct sales activities subject to certain restrictions, but」