Construction defects and product liability
First written in FY2016. 2 of 6 entries say "Mitigated", first in FY2021. Latest entry: FY2026.
Toa moved to the "Worse" side of this theme in 2022, 3 years before the typical company in this theme (2025).
The whole theme swung hardest in 2018: 1 of 9 companies on the "Worse" side.
2 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「At construction review meetings, we identify quality issues in advance and use patrols during construction to verify that appropriate construction is being performed to address the issues identified. We also conduct internal inspections upon completion to prevent nonconformities. In addition, we share examples of problems to prevent recurrence and continuously improve construction quality.」
The response to quality risks was expanded beyond checks before and during construction and upon completion to include sharing examples of problems and preventing recurrence. - FY2022ReframedAnnual report
「Although we take every possible measure to manage construction quality, we may be affected if damages liability arises from liability for nonconformity to contract or product liability.」
The previous wording referring to warranty liability for defects was revised to refer to liability for nonconformity to contract, while verification procedures before and during construction and upon completion have continued. - FY2021MitigatedAnnual report
「The Group identifies quality issues in advance at construction review meetings, uses patrols during construction to confirm that the identified issues are being addressed appropriately, and conducts internal inspections upon completion to prevent nonconformities.」
In response to risks related to construction defects and product liability, the company has specified preventive and verification procedures, including pre-construction review meetings, patrols during construction, and internal inspections upon completion. - FY2016First statedAnnual report
「Although we take every possible measure to control construction quality, the Group may be affected if damages claims arise from liability for defects or product liability.」
The company describes general quality-control defect and damages liability risks.