Strengthening the Talent Base through Training Programs, Diverse Work Arrangements and the Use of ICT

「We regard human resources as our greatest management resource and the source of corporate value creation, and place our human resources strategy at the core of our management strategy. By advancing recruitment, development, retention and productivity improvement in an integrated manner, we aim to improve service quality, expand the scale of our businesses and achieve sustained growth in corporate value.」

「In April 2024, we revised the existing performance evaluation system, the goal management system, to strengthen it. By conducting training to embed the evaluation system four times a year and operating it, we are working so that all employees remain highly motivated, engage actively in their work and, as a result, can continuously achieve personal growth. In addition, we will support the acquisition of qualifications that contribute to improving relevant capabilities, with the aim of further raising and improving our ability to support people with diverse disabilities in the disability employment support business.」

「In preparation for the promotion of healthcare DX, we began addressing the mandatory introduction of online claims submission and online eligibility verification for home-visit nursing, and are establishing a framework for effectively utilizing healthcare information and improving administrative efficiency. We have also worked to improve compensation for nurses and other staff through the calculation of the base-up evaluation fee introduced in connection with the FY2024 revision of medical service fees, among other measures, with the aim of providing higher-quality home healthcare and home-visit nursing services.」

「We will work to enhance the curriculum, including participation in training programs and seminars held by external organizations and internal training sessions and study groups.」