Promoting Sales of Multiple Services
First written in FY2023. 4 of 7 entries say "Restated". Latest entry: 2026-08-14.
6 other companies' latest entry also says "Advanced".
- 2026-08-14AdvancedFinancial Results Presentation
「NRR rose to 119.2%, driven by an increase in the number of IDs among existing customers, cross-selling of multiple services, and the effect of the pricing revision.」
The company quantified revenue expansion from existing customers, including higher ID counts, cross-selling, and the pricing revision, through NRR of 119.2%. - FY2026-H1RestatedAnnual report
「During the interim consolidated accounting period, in addition to increasing the number of IDs for the core “direct” service and promoting cross-selling of services linked to “direct,” we worked to expand the customer base and increase average revenue per customer through the “direct” price revision implemented in April 2026.」
The group continues to promote cross-selling of related services among the customer base centered on “direct.” - 2026-05-15AdvancedFinancial Results Presentation
「For existing customers, we are pursuing approaches that increase the number of 「direct」 IDs and provide integrated solutions.」
The company identified increasing the number of IDs among existing customers and providing integrated solutions as specific methods of expanding usage. - FY2025RestatedAnnual report
「To solve frontline operational challenges through DX, our group continues to launch new services that operate in conjunction with “direct,” including “direct Apps,” “TagShot / TagAlbum” and “Knowledge Video.” We believe it is important to encourage the customer base acquired primarily through “direct” to use these related services more extensively, and will further promote sales activities.」
The group continues to promote cross-selling and expanded usage of related services among the customer base acquired primarily through “direct.” - FY2025-H1RestatedAnnual report
「In addition to focusing sales activities on expanding the customer base for “direct,” our frontline business chat service, we worked to increase adoption of the frontline camera and cloud-sharing service “TagShot / TagAlbum” and “Knowledge Video,” a service that makes it easy to share frontline operational know-how through video.」
The group is expanding usage of “TagShot / TagAlbum” and “Knowledge Video” among the customer base centered on “direct.” - FY2024RestatedAnnual report
「Going forward, we believe it is important to expand the customer base through more effective advertising, enhanced sales and customer success activities, and OEM provision of our services to partner companies.」
The group continues to expand the customer base in frontline industries through advertising, sales, customer success and OEM offerings. - FY2023First statedAnnual report
「We believe it is important to encourage the customer base acquired primarily through “direct” to use these related services more extensively, and will further promote sales activities.」
The company will promote additional sales and broader adoption of related services among customers acquired primarily through “direct.”