ElevenLabs has begun supporting the implementation of voice AI at corporate telephone contact centres through collaboration with NTT CPaaS Voice.
ElevenLabs Japan G.K. is the Japanese subsidiary of US-based EleveLabs and provides support for implementing voice AI at corporate telephone contact centres through collaboration between ElevenAgents and NTT CPaaS Voice. The article outlines the company and the purpose of the collaboration. ElevenLabs is headquartered in New York State, USA, and its CEO is reportedly Mati Staniszewski. The Japanese subsidiary's position is explicitly stated. Specific implementation details may be provided in a follow-up report.