Nintendo announces support for areas affected by the 2026 Kumamoto Earthquake, including a ¥50 million donation and free repairs

Nintendo announced that it will donate ¥50 million through the Japanese Red Cross Society to support areas affected by the 2026 Kumamoto Earthquake, and will provide free repairs for Nintendo products in areas covered by the Disaster Relief Act through 1 February 2027.

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The story

Nintendo announced that it will donate ¥50 million through the Japanese Red Cross Society to support people affected by the 2026 Kumamoto Earthquake.

For repair services in affected areas, Nintendo will provide free repairs from 28 July 2026 to 1 February 2027 for repair requests from people living in areas covered by the Disaster Relief Act.

Eligible products include Nintendo Switch 2, Nintendo Switch and other products. Guidance on how to submit repair requests and the required documents has also been provided.

At a glance

Earthquake relief donationsDonate ¥50 million through the Japanese Red Cross Society

Repair periodFree repairs available from 28 July 2026 to 1 February 2027

Target regionLimited to repair requests from areas covered by the Disaster Relief Act

Products affectedEligible products include Nintendo Switch 2, Nintendo Switch and other products

RegistrationShip products freight collect via the online repair intake service or by enclosing a repair request form

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