G-NEXT will have a booth at the “Call Center/CRM Demo & Conference 2026 in Tokyo (27th),” to be held at Sunshine City in Tokyo on 12 and 13 November 2026. The booth number is 3A-13, and AI-related technologies are scheduled to be showcased.
G-NEXT has announced that it will exhibit at the “Call Center/CRM Demo & Conference 2026 in Tokyo (27th),” one of the largest exhibitions in eastern Japan for the call center and CRM industry. The event will be held from 10:00 to 17:30 on Thursday, 12 November 2026 and Friday, 13 November 2026. The venues are Sunshine City Bunka Kaikan Building and World Import Mart Building, and the booth number is 3A-13.
The event is described as bringing together the latest solutions, including AI agents, generative AI, voice of the customer (VOC) applications and customer experience (CX) enhancement. G-NEXT plans to present initiatives including its stakeholder DX platform “Discoveriez” and its generative AI-powered DX platform “Discoveriez AI.”
At the booth, consultations will be available on labor shortages and the burden of handling routine telephone inquiries. The company explained that it plans to organize which tasks AI should handle and which require human judgment, based on on-site workflows and talk scripts.
G-NEXT is headquartered in Chiyoda-ku, Tokyo, was established in 2021, and its representative director is Murata Minoru (村田 実). Its product and service website relates to Discoveriez. The company aims to promote the digital transformation of customer service through its participation in the exhibition.