It has been learned that system outages at major domestic brokerages resulted in more than 1.46 million stock orders failing, being delayed or being cancelled over the past five years. The amount of losses related to system-outage incidents also reached KRW 11.4 billion, raising concerns about the stability of brokerages’ computer systems and inv..

From 2022 through August this year, order failures at 10 major securities firms totaled 1,464,976 cases, including 1,356,926 failed orders, 43,857 delays and 64,193 cancellations.

By company, Kiwoom Securities accounted for the largest cumulative total, at 1,244,715 cases, or approximately 85% of the total. It was followed by NH Investment & Securities with 150,284 cases, Samsung Securities with 25,638, Shinhan Investment & Securities with 19,245 and Korea Investment & Securities with 17,666.

The provisional total amount involved in IT system failure incidents was KRW 11.401 billion, with the top 3 firms accounting for approximately 83.6% of the total. At Kiwoom Securities in particular, 1,243,154 order failures occurred over the 2 days from 3 to 4 April last year, accounting for approximately 91.6% of its 5-year total.