Advanced Media,Inc. has begun offering an online webinar archive featuring a demonstration of the latest integration between AmiVoice and FastSeries. The event was jointly presented by the company and TechMatrix, with key points explained through demonstrations.
Advanced Media,Inc. has begun offering an archive of a webinar focused on optimizing operator operations through the latest integration between AmiVoice and FastSeries. The webinar is held online, with multiple sessions covering the same content, each with a capacity of 100 participants.
The webinar focuses on AmiVoice's AI assistant functions and explains use cases in which call content is passed to an AI agent at appropriate points during a call to provide real-time support, including summarization, FAQ searches and information extraction.
It also uses the latest demonstrations to show how the integration of AmiVoice and TechMatrix's FastSeries can automate a range of tasks, including registering interaction histories in a CRM and registering generated Q&A content. The webinar is an archive of the session held on 26 August, with the same content offered across multiple time slots.
The event will be held online via Bizibl, with free admission and advance registration required. The first session is presented by Advanced Media,Inc. and the second by TechMatrix. The notice also states that participation by competitors and individuals is not permitted.