A survey of e-commerce website operators found that the number of fraud incidents increased by 32.7% after 3D Secure 2.0 became mandatory in principle, with the most common method being the impersonation-based use of credit cards.
According to the “Survey on Security Measures for E-commerce Websites” conducted by DG Business Technology, the share of respondents reporting that the number of fraud incidents had increased by 32.7% after 3D Secure 2.0 became mandatory in principle was reported. The combined share of respondents who said incidents had increased significantly and those who said they had increased somewhat exceeded the share who said they had not experienced a decrease. The survey was conducted on 21–23 August 2026 among 330 men and women in their 20s to 50s involved in operating e-commerce websites.
The most common method of fraud was the impersonation-based use of credit cards, accounting for 32.4% of all responses. This was followed by the fraudulent acquisition and misuse of first-time-only coupons and points at 26.1%, and bulk purchasing for resale and bot attacks at 24.5%.