NTT and SOMPO Holdings signed a partnership agreement on 12 November to promote the practical implementation of physical AI in the nursing care sector. Based on an assessment of challenges at nursing care sites and priority use cases, the companies will consider how to proceed from demonstrations through operations and commercialisation.
NTT and SOMPO Holdings have entered into a partnership agreement to promote the practical implementation of physical AI in the nursing care sector, addressing the social issue of labour shortages in the nursing care industry.
The collaboration will identify challenges at nursing care sites and priority use cases, and consider the appropriate forms of work and services based on collaboration between people and physical AI, demonstration methods, operating structures and approaches to collaboration for commercialisation. SOMPO will draw on its understanding of consumers and expertise in frontline operations, while NTT will use its expertise in building communications networks, security and platforms.
Initial use cases are expected to involve indirect work such as cleaning, laundry, meal serving, clearing meals and transporting goods, rather than direct physical caregiving.