ROXX has begun full-scale operations of interactive AI chat on Z Career, its job-change support service. Users can interact with AI 24 hours a day, 365 days a year, and complete initial interview bookings and schedule changes through the chat.
ROXX has begun full-scale operations of interactive AI chat on Z Career, its job-change support service. Job seekers can interact with AI at any time, 24 hours a day, 365 days a year, through the communication apps they normally use. The AI learns career advisers’ conversational expertise and conducts natural interactions. It replaces the preliminary interviews and interview scheduling that career advisers previously handled manually, allowing users to complete initial interview bookings and schedule changes through the chat.
To maintain the accuracy of the AI’s responses, a system has been established under which accumulated dialogue data is analyzed daily. Developers identify differences between cases that lead to an interview being arranged and those that stop midway, assess their validity, and continuously use the results for further training. ROXX will allocate the time created through the use of AI to higher-quality job recommendations and selection support, strengthening its support structure for approximately 641,000 registered users in total (as of the end of June 2026).
The company is pursuing operational efficiency through HR technology and seeking to improve the quality of job recommendations through AI, with the aim of supporting non-desk workers in finding permanent employment and increasing their income.
This information is based on a ROXX press release issued through PR TIMES and concerns the introduction of a new feature to its job-change support service.