Digitalization of the Supply Chain, Operations and Customer Touchpoints through DX
First written in FY2021. 8 of 9 entries say "Advanced", first in FY2023-Q1. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In the DX area, including automated ordering, we aim to improve inventory efficiency, including inventory in intermediate distribution channels rather than limiting the scope to store inventory.」
The scope of DX was expanded from store operations, e-commerce and sales promotion to inventory efficiency across the entire supply chain, including inventory in intermediate distribution channels. - FY2025-H1AdvancedAnnual report
「As part of medical DX, we introduced Amazon Pharmacy, a service provided by Amazon that enables users to access services ranging from online medication consultations to delivery of prescription drugs, at dispensing pharmacies from July.」
The scope of DX was expanded beyond e-commerce, sales promotion and automated ordering to include medical DX covering online medication consultations through prescription-drug delivery. - FY2024-Q2AdvancedAnnual report
「Revenue and profit increased due to lower selling expenses resulting from more efficient store operations, including the launch of a new automated ordering system.」
The launch of the new automated ordering system advanced the digitalization and automation of store operations and sales promotion, helping to reduce selling expenses. - FY2024-Q1AdvancedAnnual report
「In the home improvement business, the company further expanded sales of private-label products, while promoting the development of professional tool and materials stores, e-commerce and digital marketing.」
The e-commerce business and digital marketing continued to be promoted, expanding the digital and product platforms in combination with the expansion of private-label sales and the development of professional tool-and-materials stores. - FY2023AdvancedAnnual report
「As it is essential to build an efficient supply chain in response to the expanding network of procurement and manufacturing sites and intercompany collaboration, we will use DX (digital transformation) to share information and evolve our business model.」
DX was incorporated into the management strategy as a core initiative linking data integration, supply chain development, product enhancement and operational efficiency. - FY2023-Q3AdvancedAnnual report
「Revenue and profit increased due to sales growth in the pharmacy and cosmetics departments, a higher gross profit margin resulting from cost improvements and other factors, and lower selling expenses through further digitalisation of promotional methods.」
We further advanced the digitalization of sales promotion methods, helping to reduce selling expenses. - FY2023-Q2AdvancedAnnual report
「Amid an accelerating shift to digital, including online purchasing driven by demand for contactless shopping and the growing use of cashless payments, the e-commerce business significantly outperformed the previous year and secured higher revenue.」
In the home improvement business, e-commerce substantially outperformed the previous year, and the response to the shift to digital translated into revenue growth. - FY2023-Q1AdvancedAnnual report
「In the home improvement business, we further expanded sales of private-label products while promoting the e-commerce business and digital marketing.」
The e-commerce business and digital marketing were promoted as initiatives in the home improvement business, and the e-commerce business also contributed to revenue growth. - FY2021First statedAnnual report
「Under the three-year medium-term management plan (fiscal years ending March 2022 to March 2024), we will introduce a data hub and improve the accuracy of registered information to enhance product capabilities, and establish smart-device environments at stores and automate and simplify operations through the use of RPA (robotic process automation) and AI to improve productivity.」
DX was incorporated into the new medium-term plan as a set of specific initiatives covering information sharing across the supply chain, smart devices at stores, and the automation and simplification of operations through RPA and AI.