Expansion of the Next-Generation Applications Domain

「In this field, we are advancing research and development aimed at creating new value using generative AI, centered on the Customer Innovation Lab established in April 2025. The lab’s main themes are AI agents, AI-driven development and UI/UX enhancement, starting from issues faced by customers and society.」

「We are conducting validation to actively promote the use of AI in systems development and established the Technology Strategy Headquarters in October. In addition to beginning to use generative AI in processes including design and testing, we started validating the effectiveness of combining JB Agile with AI-driven development to create value.」

「We began developing AI Super SE, which can learn customers’ business knowledge and handle the process from system design through construction. We aim to realize a next-generation AI solution combining business understanding with system-building capabilities.」

「We aim to create new value through data and AI and achieve sustained growth and high profitability. In SaaS, Microsoft 365, online storage (Dropbox) and kintone each grew steadily. JBCC株式会社 was recognized as one of Cybozu,Inc.’s first kintone enterprise partners, based on its track record of building kintone systems for large companies and its technical capabilities. In the second half, we plan to expand kintone and Microsoft 365 operations services.」

「In SaaS, orders for Microsoft Copilot, Microsoft’s AI service, are growing, and we released an operations service for Microsoft 365, which is required as use of AI services expands.」

「We are also actively proposing ways to use accumulated data and AI, promoting cloud utilization that makes better use of the characteristics and benefits of the cloud, or cloud migration.」

「In addition to operations and utilization services for Microsoft 365, a suite of applications and services including Microsoft Office that has become established in corporate use, we released a multicloud data integration platform service, Qanat Universe for GCP/Azure, systematically expanding our service portfolio.」

「In June, we announced operations services for Microsoft 365, a suite of applications and services including Microsoft Office that has become established in corporate use, covering backups and long-term log storage. In response to growing interest in generative AI and demand for data utilization, we also launched a Data Utilization Workshop, systematically expanding our service portfolio.」

「We are pursuing co-creation with customers to develop and test ideas for solving their issues through a staffless-store application using smart-lock technology. The application is designed to allow customers to purchase products and receive services without staff present, while combining AI technology to analyze customer behavior and preferences and make individually optimized product recommendations.」

「For Qanat Universe, demand increased for data integration with SaaS solutions supporting the Electronic Books Preservation Act ahead of its mandatory implementation in 2024. In addition, the embedded business model, in which Qanat Universe is provided as a standard feature bundled with SaaS solutions rather than as an additional option, progressed steadily. Contracts during the third quarter of the current fiscal year reached a record high. Cumulative contracts totaled 1,788, up 278.8% year on year.」

「In addition to conventional SaaS-to-SaaS data integration, projects integrating with IoT devices, a newly targeted application area, including electronic locks, grew steadily. Cumulative contracts reached 1,279, up 411.6% year on year.」

「In addition to strengthening sales of data integration between SaaS platforms, we are also developing new integration solutions with various IoT devices and high-performance scanners. Cumulative contracts reached 1,127, up 431.6% year on year.」

「We recently launched a customer-information data integration service between kintone, a product of Cybozu,Inc., and Kaikura, a customer-contact cloud product of 株式会社シンカ.」

「Qanat Universe is strengthening integration with communication tools whose demand has risen during the COVID-19 pandemic, aiming to further expand its user base and application areas. It is also accelerating integration with IoT devices to meet growing demand for the use of IoT data, with the aim of further increasing the number of contracts.」

「We are advancing a range of initiatives, including using artificial intelligence (AI) in various applications; strengthening our technical capabilities in cloud security, where demand has risen in recent years; container technologies that improve development productivity in SI (systems development); asset utilization in low-code development; and developing subscription-based digital business solutions.」

「At the JBAT DX Conference 2020 held by JBアドバンスト・テクノロジー, a group company, we introduced Qanat Universe as a service supporting customers’ business transformation. Qanat Universe enables API integration, which is essential to future digital transformation in the cloud era. We focused on initiatives anticipating the with-COVID and post-COVID periods.」

「In cloud services, new secured value has been steadily building through orders for projects supporting work-style reforms centered on telework, including digitization projects that eliminate paper and Excel and business automation using RPA (Robotic Process Automation).」

「In cloud services, new contract value has also been steadily building. We focused on projects to automate operations using RPA (Robotic Process Automation) and chatbot projects using AI.」

「By making specific proposals for advanced solutions, including the use of RPA (Robotic Process Automation), a business automation technology, and AI to leverage data at operational sites, we have contributed to customers’ digital transformation while working to further improve business performance.」

「③ Research and development relating to Optimize Solutions, new solutions using OSS, AI and IoT」

「We will strengthen our initiatives in next-generation application areas represented by cloud, analytics, mobile, social and security.」