Impact on Business Performance from Product Accidents, Defective Products and Reputational Damage
First written in FY2020. 3 of 7 entries say "Materialised", first in 2026-05-14. Latest entry: FY2026.
Charle moved to the "Worse" side of this theme in 2026, 5 years after the typical company in this theme (2021).
The whole theme swung hardest in 2025: 9 of 27 companies on the "Worse" side.
5 other companies' latest entry also says "Materialised".
- FY2026MaterialisedAnnual report
「Recognition of a loss of ¥82 million related to the voluntary recall of a hair-care iron launched during the current period, representing costs incurred in connection with the decision to conduct the recall」
In connection with the risks of product accidents and defective products, the company conducted a voluntary recall of a hair-care iron and recognised a related loss of ¥82 million. - FY2023RestatedAnnual report
「In the manufacturing and sales business for products using ultra-fine bubble technology, the company has established a system for conducting pre-shipment inspections to ensure thorough quality control. However, if a product accident occurs, the company could face a lawsuit under the Product Liability Act.」
In addition to women’s innerwear and other products, the company continues to disclose the risks of pre-shipment inspections, product accidents and product liability for ultra-fine bubble products. - FY2022RestatedAnnual report
「In the manufacturing and sales business for products using ultra-fine bubble technology, the company has established a system for conducting pre-shipment inspections to ensure thorough quality control. However, if a product accident occurs, the company could face a lawsuit under the Product Liability Act.」
In addition to women’s innerwear and other products, the company continues to disclose the risks of product accidents, product liability, reputational damage and defective product recalls for ultra-fine bubble products. - FY2021WorsenedAnnual report
「In the manufacturing and sales business for products using ultra-fine bubble technology, the company has established a system for conducting pre-shipment inspections to ensure thorough quality control. However, if a product accident occurs, the company could face a lawsuit under the Product Liability Act.」
In addition to the existing women’s innerwear and other products, newly consolidated ultra-fine bubble products were included among the risks related to product accidents, product liability and defective product recalls. - FY2020First statedAnnual report
「The company places “high-quality manufacturing” at the core of building the Charle brand and has established its own strict quality standards and a comprehensive quality control system to provide products and services offering greater comfort and functionality. It has also established a dedicated contact and consultation centre for handling product complaints and other matters. However, if a product accident occurs, the company could face a lawsuit under the Product Liability Act. Complaints concerning the safety of the company’s products or reputational damage could affect its performance. In addition, if defects are found in major raw materials or products, costs for recalling defective products and expenses for damages and compensation may arise.」
While establishing quality standards, quality control and a consultation centre, the company disclosed for the first time product accidents, product liability lawsuits, safety-related complaints, reputational damage, product recalls and compensation costs as separate risks.