Improving Maintenance Convenience Through Online Service Booking
First written in FY2025-H1. 3 of 4 entries say "Advanced", first in FY2025. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In addition to expanding the services previously available for booking, we added a same-day oil-change booking function to the official Yellow Hat app and worked to improve convenience. As a result, the number of web-based service bookings increased substantially to 157% of the level in the same period of the previous year.」
For web-based service bookings, we added a same-day oil-change booking function to the official app in addition to expanding the services previously available for booking. The number of bookings reached 157% of the level in the same period of the previous year. - FY2026-H1AdvancedAnnual report
「In addition, we worked to improve convenience by adding a same-day oil-change booking function to the official Yellow Hat app, which we have offered for some time. As a result, the service was used by many customers and continued to perform steadily.」
As part of our existing digital booking initiatives, we added a same-day oil-change booking function to the official Yellow Hat app, improving the convenience of maintenance bookings. - FY2025AdvancedAnnual report
「Specifically, through the WEB service appointment system currently being promoted to improve customer convenience and satisfaction, the company began offering battery replacement and vehicle inspection estimates in addition to its existing services, including oil changes, tire changes and body coating.」
In addition to battery replacement, which was added in the previous interim period, vehicle inspection estimates were added to the services available through web-based service bookings. - FY2025-H1First statedAnnual report
「Specifically, through the WEB service appointment system currently being promoted to improve customer convenience and satisfaction, the company began offering battery replacement in addition to its existing services, including oil changes, tire changes and body coating.」
For the web-based service booking system currently being promoted, battery replacement was added to the services available for booking, alongside the existing oil changes, tire changes and body coating.