Stagnant customer growth and losses in the Aqua business
First written in FY2016. 11 of 35 entries say "Worsened", first in FY2018-Q1. Latest entry: 2026-07-30.
Daimaru Enawin moved to the "Worse" side of this theme in 2017.
0 other companies' latest entry also says "Mitigated".
- 2026-07-30MitigatedEarnings
「「知床らうす海洋深層水純水ブレンド」（エフィールウォーター）及び「スーパーバナジウム富士」の販売本数が増加したこと等により、売上高は、320百万円と前年同四半期と比べ14百万円（4.6％）の増収となりました。」
両ブランドの販売本数増加により増収となり、アクア事業の顧客・販売面の弱さを示す状況が緩和している。 - FY2026Full-year revenue growth and profit declineAnnual report
「The Aqua business manufactures and sells mineral water and related products. Sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) and “スーパーバナジウム富士” (Super Vanadium Fuji) increased, among other factors, resulting in revenue of ¥1,253 million, up ¥24 million from the previous consolidated fiscal year. Although gross profit also increased with the rise in revenue, SG&A expenses increased, resulting in segment profit (operating profit) of ¥51 million, down ¥10 million, or 17.3%, from the previous consolidated fiscal year.」
Full-year revenue increased on higher sales volume of both brands, while operating profit decreased 17.3% due to higher SG&A expenses. - FY2026-H1Aqua business: higher revenue, lower profitAnnual report
「In this segment, sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) and Super Vanadium Fuji increased, among other factors, resulting in revenue of ¥659 million, up ¥22 million, or 3.5%, from the previous fiscal year. Although gross profit also increased with the rise in revenue, SG&A expenses increased, resulting in segment profit (operating profit) of ¥45 million, down ¥5 million, or 11.4%, from the previous fiscal year.」
Revenue increased on higher sales volume of both brands, while operating profit decreased 11.4% year on year due to higher SG&A expenses. - FY2025-H1Slight revenue decline, higher profitAnnual report
「In this segment, sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) decreased, among other factors, resulting in revenue of ¥637 million, down ¥0 million, or 0.1%, from the previous fiscal year. Although gross profit also decreased with the decline in revenue, selling, general and administrative expenses fell, resulting in segment profit (operating profit) of ¥51 million, up ¥10 million, or 24.6%, from the previous fiscal year.」
Sales volume of Afeel Water decreased, resulting in a slight revenue decline, while operating profit increased 24.6% due to lower SG&A expenses. Weakness in customer and sales trends coexisted with improved profitability. - FY2024MitigatedAnnual report
「The Aqua business manufactures and sells mineral water and related products. Sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) increased, among other factors, resulting in revenue of ¥1,215 million, up ¥13 million from the previous consolidated fiscal year. Gross profit also increased with the rise in revenue, and segment profit (operating profit) was ¥60 million, up ¥22 million, or 59.9%, from the previous consolidated fiscal year.」
Driven by higher sales volume of Afeel Water, the Aqua business recorded higher revenue, while operating profit increased ¥22 million, or 59.9%. This indicates that deterioration in customer trends and profitability has eased further. - FY2024-Q3MitigatedAnnual report
「In this segment, sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) increased, resulting in revenue of ¥945 million, up ¥23 million, or 2.5%, from the same quarter of the previous year. Gross profit also increased with the rise in revenue, among other factors, resulting in segment profit (operating profit) of ¥61 million, up ¥24 million, or 68.4%, from the same quarter of the previous year.」
Driven by higher sales volume of Afeel Water, the Aqua business recorded 2.5% year-on-year revenue growth, while operating profit increased 68.4% to ¥61 million. This indicates that deterioration in customer trends and profitability has eased further. - FY2024-Q2MitigatedAnnual report
「In this segment, sales volume of “知床らうす海洋深層水純水ブレンド” (Afeel Water) increased, resulting in revenue of ¥638 million, up ¥13 million, or 2.2%, from the same quarter of the previous year. Gross profit also increased with the rise in revenue, among other factors, resulting in segment profit (operating profit) of ¥41 million, up ¥15 million, or 62.3%, from the same quarter of the previous year.」
Driven by higher sales volume of Afeel Water, the Aqua business recorded 2.2% year-on-year revenue growth, while operating profit increased 62.3% to ¥41 million. This indicates that deterioration in customer trends and profitability has eased further. - FY2024-Q1MitigatedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) increased. Revenue was ¥300 million, up ¥2 million, or 0.9%, from the same quarter of the previous year. Gross profit increased in line with the increase in revenue, and the decrease in SG&A expenses resulted in segment profit (operating profit) of ¥12 million, compared with a loss of ¥1 million in the same quarter of the previous year.」
Higher unit sales of E-feel Water and lower SG&A expenses enabled the Aqua business to turn from an operating loss in the same quarter of the previous year to an operating profit of ¥12 million, easing the deterioration in customer trends and earnings. - FY2023Full-year revenue decline and profit growthAnnual report
「In the Aqua business, revenue declined by ¥15 million from the previous consolidated fiscal year to ¥1,202 million, mainly due to lower unit sales of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water). Although gross profit declined in line with the decrease in revenue, lower SG&A expenses resulted in segment profit (operating profit) of ¥37 million, up ¥6 million, or 22.4%, from the previous consolidated fiscal year.」
Although lower unit sales resulted in lower revenue for the Aqua business, lower SG&A expenses increased operating profit by 22.4%. - FY2023-Q3Lower revenue alongside higher profitAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined. Revenue was ¥922 million, down ¥16 million, or 1.8%, from the same quarter of the previous year. Although gross profit declined in line with the decrease in revenue, the decrease in SG&A expenses such as selling expenses resulted in segment profit (operating profit) of ¥36 million, up ¥0 million, or 2.4%, from the same quarter of the previous year.」
Although lower unit sales of both brands resulted in a 1.8% decline in revenue, lower SG&A expenses resulted in operating profit of ¥36 million, up 2.4% from the same period of the previous year. - FY2023-Q2Lower revenue alongside higher profitAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) declined. Revenue was ¥624 million, down ¥9 million, or 1.5%, from the same quarter of the previous year. Although gross profit declined in line with the decrease in revenue, the decrease in SG&A expenses and other factors resulted in segment profit (operating profit) of ¥25 million, up ¥2 million, or 10.0%, from the same quarter of the previous year.」
Although lower unit sales of E-feel Water resulted in a 1.5% decline in revenue, lower SG&A expenses resulted in operating profit of ¥25 million, up 10.0% from the same period of the previous year. - FY2023-Q1WorsenedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined. Revenue was ¥297 million, down ¥7 million, or 2.6%, from the same quarter of the previous year. The decline in gross profit due to the decrease in revenue and other factors resulted in a segment loss (operating loss) of ¥1 million, compared with segment profit of ¥11 million in the same quarter of the previous year.」
Lower unit sales of both brands resulted in a 2.6% decline in revenue, and the business turned from an operating profit of ¥11 million in the same quarter of the previous year to an operating loss of ¥1 million. - FY2022WorsenedAnnual report
「In the Aqua business, which manufactures and sells mineral water and conducts related activities, unit sales of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined due to a decrease in demand from business establishments caused by the COVID-19 pandemic and restrictions on events, among other factors. As a result, revenue from this business was ¥1,217 million, down ¥36 million from the previous consolidated fiscal year.」
Lower unit sales of both brands resulted in a 2.9% decline in full-year revenue for the Aqua business, while segment profit also declined by 6.5% year on year to ¥30 million. - FY2022-Q3WorsenedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined. Revenue was ¥939 million, down ¥28 million, or 3.0%, from the same quarter of the previous year. The decline in gross profit due to the decrease in revenue and other factors resulted in segment profit (operating profit) of ¥35 million, down ¥15 million, or 29.8%, from the same quarter of the previous year.」
Lower unit sales of both brands resulted in a 3.0% decline in revenue and a 29.8% decline in operating profit for the Aqua business, documenting continued deterioration in customer trends and earnings following the previous quarter. - FY2022-Q2WorsenedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined. Revenue was ¥633 million, down ¥27 million, or 4.2%, from the same quarter of the previous year. The decline in gross profit due to the decrease in revenue and other factors resulted in segment profit (operating profit) of ¥22 million, down ¥20 million, or 47.3%, from the same quarter of the previous year.」
Lower unit sales of both brands resulted in a 4.2% decline in revenue and a 47.3% decline in operating profit for the Aqua business, indicating deterioration in customer trends and earnings. - FY2022-Q1WorsenedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined. Revenue was ¥305 million, down ¥19 million, or 6.0%, from the same quarter of the previous year. The decline in gross profit due to the decrease in revenue and other factors resulted in segment profit (operating profit) of ¥11 million, down ¥22 million, or 65.8%, from the same quarter of the previous year.」
Lower unit sales of both brands resulted in a 6.0% decline in revenue and a 65.8% decline in operating profit for the Aqua business. Customer trends and earnings have deteriorated after the profit improvement trend through the previous fiscal year. - FY2021-Q3Slight decline in units sold alongside profit improvementAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji declined slightly. Revenue was ¥967 million, down ¥4 million, or 0.5%, from the same quarter of the previous year. Although gross profit declined in line with the decrease in revenue, the decrease in SG&A expenses such as selling expenses resulted in segment profit (operating profit) of ¥50 million, up ¥16 million, or 48.4%, from the same quarter of the previous year.」
Although units sold and revenue for both brands declined slightly, lower SG&A expenses resulted in operating profit of ¥50 million, with deterioration in customer trends and earnings occurring alongside profit improvement. - FY2021-Q2MitigatedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji increased. Revenue was ¥661 million, up ¥7 million, or 1.1%, from the same quarter of the previous year. Although gross profit declined slightly, the decrease in SG&A expenses such as selling expenses resulted in segment profit (operating profit) of ¥43 million, up ¥29 million, or 205.4%, from the same quarter of the previous year.」
The Aqua business posted revenue growth of 1.1% from the same period of the previous year and operating profit of ¥43 million, as higher unit sales of both brands and lower SG&A expenses further eased the deterioration in earnings. - FY2021-Q1MitigatedAnnual report
「In this segment, units sold of Shiretoko Rausu Deep Ocean Water Pure Water Blend (E-feel Water) and Super Vanadium Fuji increased. Revenue was ¥324 million, up ¥11 million, or 3.8%, from the same quarter of the previous year. Gross profit increased in line with the increase in revenue, and the decrease in SG&A expenses such as selling expenses resulted in segment profit (operating profit) of ¥34 million, up ¥29 million, or 718.4%, from the same quarter of the previous year.」
In the Aqua business, units sold of both brands increased, resulting in revenue growth of 3.8% from the same quarter of the previous year and operating profit of ¥34 million, indicating an improvement in customer trends and earnings. - FY2020MitigatedAnnual report
「Although gross profit increased in line with the increase in revenue, and SG&A expenses such as selling expenses and personnel expenses also increased, segment profit (operating profit) was ¥22 million, compared with a loss of ¥66 million in the same period of the previous year.」
The Aqua business turned from a full-year operating loss of ¥66 million to an operating profit of ¥22 million, with further improvement in customer trends and earnings. - FY2020-Q3MitigatedAnnual report
「In this segment, sales of the new Super Vanadium Fuji brand, launched in the second half of the previous year, increased both the number of users and units sold. Revenue was ¥972 million, up ¥190 million, or 24.3%, from the same quarter of the previous year. Gross profit increased in line with the increase in revenue, and although SG&A expenses such as selling expenses and personnel expenses increased, segment profit (operating profit) was ¥34 million, compared with a loss of ¥26 million in the same quarter of the previous year.」
In the Aqua business, the number of users and units sold increased, and it turned from an operating loss of ¥26 million in the same quarter of the previous year to an operating profit of ¥34 million. - FY2020-Q2MitigatedAnnual report
「Sales of the new Super Vanadium Fuji brand, launched in the second half of the previous fiscal year, increased both the number of users and the number of bottles sold. Revenue was ¥653 million, an increase of ¥154 million, or 30.8%, from the same quarter of the previous year. Gross profit also increased with the rise in revenue. Although selling, general and administrative expenses, including selling expenses and personnel costs, increased, segment profit (operating profit) was ¥14 million, compared with a ¥22 million loss in the same quarter of the previous year.」
In the Aqua business, the number of users and units sold increased, and it turned from an operating loss of ¥22 million in the same quarter of the previous year to an operating profit of ¥14 million. - FY2020-Q1MitigatedAnnual report
「Sales of the new Super Vanadium Fuji brand, launched in the second half of the previous year, increased both the number of users and units sold. Revenue was ¥312 million, up ¥75 million, or 31.6%, from the same quarter of the previous year. Gross profit increased in line with the increase in revenue, and although SG&A expenses such as selling expenses and personnel expenses increased, segment profit (operating profit) was ¥4 million, compared with a loss of ¥18 million in the same quarter of the previous year.」
In the Aqua business, the number of users and units sold increased, and it turned from an operating loss of ¥18 million in the same quarter of the previous year to an operating profit of ¥4 million. - FY2019-Q3WorsenedAnnual report
「In this segment, the number of users and units sold both increased from the same quarter of the previous year, resulting in revenue of ¥782 million, up ¥53 million, or 7.3%, from the same quarter of the previous year. Although gross profit increased in line with the increase in revenue, higher selling expenses and other factors resulted in a segment loss (operating loss) of ¥26 million, compared with a loss of ¥11 million in the same quarter of the previous year.」
Although the number of users and units sold increased and revenue grew, the operating loss widened from ¥11 million in the same quarter of the previous year to ¥26 million due to higher selling expenses and other factors. - FY2019-Q2Customer and unit sales growth, but wider lossAnnual report
「In this segment, the number of users and units sold both increased from the same quarter of the previous year, resulting in revenue of ¥499 million, up ¥4 million, or 0.9%, from the same quarter of the previous year. Although gross profit increased in line with the increase in revenue, higher selling expenses and other factors resulted in a segment loss (operating loss) of ¥22 million, compared with a loss of ¥5 million in the same quarter of the previous year.」
Although the number of users and units sold increased, the operating loss widened from ¥5 million in the same quarter of the previous year to ¥22 million due to higher selling expenses and other factors. - FY2019-Q1WorsenedAnnual report
「In this segment, the number of users increased from the same quarter of the previous year, but unit consumption declined slightly. As a result, revenue was ¥237 million, down ¥1 million, or 0.8%, from the same quarter of the previous year. Gross profit declined in line with the decrease in revenue, while higher selling expenses and other factors resulted in a segment loss (operating loss) of ¥18 million, compared with a loss of ¥8 million in the same quarter of the previous year.」
Although the number of users increased, unit consumption declined and revenue decreased by 0.8%. The operating loss also widened from ¥8 million in the same quarter of the previous year to ¥18 million. - FY2018WorsenedAnnual report
「In the Aqua business, the number of users remained at the same level as the previous year, but the decline in units sold resulted in revenue of ¥947 million, down ¥27 million, or 2.8%, from the same period of the previous year. Although the business worked to reduce expenses and SG&A expenses decreased from the same period of the previous year, the decline in gross profit due to lower unit sales resulted in a segment loss (operating loss) of ¥27 million, compared with a loss of ¥10 million in the same period of the previous year.」
Although the number of users was at the same level as the previous year, revenue declined due to lower unit sales, and the operating loss widened from ¥10 million in the previous year to ¥27 million. - FY2018-Q3WorsenedAnnual report
「In this segment, the number of users failed to grow and the number of units sold declined. As a result, revenue was ¥729 million, down ¥20 million, or 2.8%, from the same quarter of the previous year. Gross profit declined due to lower unit sales. Although the segment worked to reduce expenses and SG&A expenses decreased from the same quarter of the previous year, the segment loss (operating loss) was ¥11 million, a ¥15 million decline in profit from the same quarter of the previous year.」
Sluggish user growth and the decline in units sold continued, and the business turned from an operating profit in the same quarter of the previous year to an operating loss of ¥11 million. - FY2018-Q2WorsenedAnnual report
「In this segment, the acquisition of new users was sluggish, and the number of users and unit consumption both declined from the same quarter of the previous year. As a result, revenue was ¥495 million, down ¥15 million, or 3.0%, from the same quarter of the previous year. Gross profit declined due to lower sales of E-feel Water. Although the segment worked to reduce expenses, the segment loss (operating loss) was ¥5 million, a ¥18 million decline in profit from the same quarter of the previous year.」
New-user acquisition remained sluggish, and the number of users, unit consumption and units sold all declined. The business turned from a profit in the same quarter of the previous year to an operating loss of ¥5 million, and weakness in the Aqua business's customer base and earnings continued. - FY2018-Q1WorsenedAnnual report
「In this segment, the number of users and unit consumption both declined from the same quarter of the previous year. As a result, revenue was ¥239 million, down ¥6 million, or 2.7%, from the same quarter of the previous year. Gross profit declined due to lower sales of E-feel Water. Although the segment worked to reduce expenses, the segment loss (operating loss) was ¥8 million, a ¥10 million decline in profit from the same quarter of the previous year.」
The number of users, unit consumption and units sold all declined, and the business turned from an operating profit in the same quarter of the previous year to an operating loss of ¥8 million. - FY2017Full-year loss narrowsAnnual report
「In this segment, a slight decline in the number of users led to a decline in units sold. Revenue was ¥974 million, down ¥10 million, or 1.0%, from the same period of the previous year. Although the segment worked to reduce expenses and SG&A expenses decreased from the same period of the previous year, the decline in gross profit due to lower unit sales resulted in a segment loss (operating loss) of ¥10 million, compared with a loss of ¥38 million in the same period of the previous year.」
Although the decline in the number of users and units sold continued, the operating loss narrowed from ¥38 million to ¥10 million due to expense reductions. - FY2017-Q3Customer growth remains sluggish, while profitability continuesAnnual report
「In this segment, the number of users failed to grow and the number of units sold declined. As a result, revenue was ¥750 million, down ¥3 million, or 0.4%, from the same quarter of the previous year. Costs for purchasing new bottles declined, and the business also worked to reduce expenses. SG&A expenses decreased from the same quarter of the previous year, resulting in segment profit (operating profit) of ¥3 million, compared with a loss of ¥20 million in the same quarter of the previous year.」
Although sluggish user growth and the decline in units sold continued, the business turned from an operating loss of ¥20 million in the same quarter of the previous year to an operating profit of ¥3 million, partly due to expense reductions. - FY2017-Q2Customer decline continues, while profit expandsAnnual report
「In this segment, the acquisition of new users during the summer demand season was sluggish, and the number of users has declined slightly from the same quarter of the previous year. Unit consumption was largely unchanged, and revenue was ¥510 million, roughly in line with the same quarter of the previous year. Costs for purchasing new bottles declined, and the business also worked to reduce expenses. SG&A expenses decreased from the same quarter of the previous year, resulting in segment profit (operating profit) of ¥13 million, compared with a loss of ¥11 million in the same quarter of the previous year.」
Although the number of users declined slightly as new-user acquisition remained sluggish, the business turned from an operating loss of ¥11 million in the same quarter of the previous year to an operating profit of ¥13 million, partly due to expense reductions. - FY2017-Q1Customer decline continues, while losses have been eliminatedAnnual report
「The number of users decreased slightly from the same quarter of the previous year, while unit consumption was largely unchanged. Revenue was ¥246 million, down ¥1 million, or 0.5%, from the same quarter of the previous year. Costs for purchasing new bottles declined, and the business also worked to reduce expenses. SG&A expenses decreased from the same quarter of the previous year, resulting in segment profit (operating profit) of ¥2 million, compared with a loss of ¥16 million in the same quarter of the previous year.」
Although the number of users in the Aqua business declined slightly, it turned from an operating loss in the same quarter of the previous year to an operating profit of ¥2 million. - FY2016First statedAnnual report
「In this segment, the number of users failed to grow and the number of units sold declined. As a result, revenue was ¥984 million, down ¥41 million, or 4.1%, from the same period of the previous year. Although the segment worked to reduce expenses and SG&A expenses decreased from the same period of the previous year, the decline in gross profit due to lower unit sales resulted in a segment loss (operating loss) of ¥38 million, compared with a profit of ¥6 million in the same period of the previous year.」
The Aqua business recorded an actual decline in the number of customers and units sold, resulting in lower revenue and an operating loss.