Decline in restaurant-division revenue following the closure of unprofitable restaurants
First written in FY2017-Q2. 14 of 35 entries say "Mitigated", first in FY2019-Q1. Latest entry: FY2027-H1.
The whole theme swung hardest in 2020: 9 of 13 companies on the "Worse" side.
0 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「As a result, restaurant segment revenue was ¥1,032 million, up 4.7% year on year.」
The restaurant segment increased revenue by 4.7% year on year due to events held at each location, efforts to encourage hotel guests to use the restaurants, stronger sales of takeaway products and higher average spending per customer. - 2026-08-07MitigatedResults
「その結果、利用客数および利用単価の伸長により、売上高は前年同期を上回りました。」
ホテルオークラ京都とからすま京都ホテルで販売促進、イベント集客、宿泊者利用促進、テイクアウト商品の販売強化を行い、レストラン部門売上高は前年同期比2.4％増となった。 - FY2026WorsenedAnnual report
「However, due in part to the continued operating restrictions at some locations and the decline in breakfast customers, overall performance fell below the previous year's results. Restaurant segment 2,103,931 21.5 △1.2」
Due to the continued operating restrictions at some locations and a decline in breakfast customers, the restaurant segment was ¥2,103 million, down 1.2% year on year. - FY2026-H1WorsenedAnnual report
「As a result, restaurant segment revenue was ¥985 million, down 1.8% year on year.」
While Top Lounge and some other locations performed steadily, the restaurant segment declined 1.8% year on year due to weak performance at other restaurants and lower evening traffic at the Chinese restaurant at Karasuma Kyoto Hotel. - FY2025WorsenedAnnual report
「At Kyoto Hotel Okura, we worked to increase sales by developing and selling new menus themed around Eiichi Shibusawa, who was involved in the founding of the Company, and Murasaki Shikibu, who attracted attention through the 2024 NHK historical drama, throughout the year. During the off-season, we also sought to attract customers by offering high-value-added plans at lower prices. However, some locations continue to operate under restrictions due to staff shortages, and the impact of ending sales of prepared foods and boxed meals at Cafe Leck Court in the previous year compounded the situation, resulting in lower overall restaurant sales than in the previous year.」
Although customer-attraction measures included new menus, high-value-added plans and the resumption of dinner service, the restaurant segment declined 2.4% year on year due to operating restrictions caused by staff shortages and the impact of ending sales of prepared foods and boxed meals. - FY2025-H1WorsenedAnnual report
「At Kyoto Hotel Okura, overall restaurant sales have declined due to operating adjustments caused by staff shortages. However, sales at the buffet restaurant Top Lounge Orizzonte, which is popular for breakfast and lunch, and the French restaurant Sky Restaurant Pitrésque have continued to grow steadily. Some operating adjustments have also been lifted, and sales are trending upward.」
While some locations increased sales and some operating adjustments were lifted, the restaurant segment as a whole declined 5.3% year on year due to operating adjustments caused by staff shortages and sluggish dinner traffic at Karasuma Kyoto Hotel. - FY2024-Q3AdvancedAnnual report
「At Kyoto Hotel Okura, although operating restrictions remain in place at some locations, the buffet restaurant Top Lounge Orizzonte has performed particularly well and sales have continued to grow steadily. At Karasuma Kyoto Hotel, lunch service at the Chinese restaurant also remained strong, resulting in higher sales, and the recovery has continued steadily. As a result, restaurant segment revenue was ¥1,667 million, up ¥128 million year on year.」
The disclosure notes strong performance at Top Lounge Orizzonte and higher lunch sales at the Chinese restaurant at Karasuma Kyoto Hotel. Restaurant segment revenue was ¥1,667 million, up ¥128 million year on year. - FY2024-Q2MitigatedAnnual report
「As a result, restaurant segment revenue was ¥1,059 million, up ¥148 million year on year.」
Restaurant segment revenue was ¥1,059 million, up ¥148 million year on year, and recovery from the previous revenue decline has continued. - FY2024-Q1MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥565 million, an increase of ¥100 million year on year.」
Against the backdrop of previously declining revenue due to store closures and operating restrictions, restaurant segment revenue increased by ¥100 million year on year, and recovery has continued. - FY2023MitigatedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥2,092 million, up 44.1% year on year.」
The restaurant division increased 44.1% year on year due to the easing of infection-control measures, expanded seating capacity and operating hours, and price revisions. Some restaurants exceeded pre-COVID revenue. - FY2023-Q3MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥1,539 million, an increase of ¥473 million year on year.」
Revenue from the restaurant division was ¥1,539 million, an increase of ¥473 million year on year. The expansion of seating capacity and operating hours following the easing of restrictions, stronger sales efforts and price revisions contributed. - FY2023-Q2MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥911 million, an increase of ¥367 million year on year.」
Revenue from the restaurant division increased by ¥367 million year on year. Although the closure of the outside Japanese restaurant remained a negative factor, Tokiwa and Tori generated revenue above pre-COVID levels, while lunchtime operations at Karasuma Kyoto Hotel performed well. - FY2023-Q1MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥465 million, an increase of ¥200 million year on year.」
Revenue from the restaurant division was ¥465 million, an increase of ¥200 million year on year. The recovery in use, mainly by local customers, lunchtime operations, higher average spending and stronger takeout sales contributed. - FY2022MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥1,452 million, up 2.1% year on year.」
Although the closure of Awatayama-so was a negative factor, the restaurant division increased revenue by 2.1% year on year through the resumption of buffet service, stronger takeout and osechi sales, and other measures. - FY2022-Q3MitigatedAnnual report
「The Company resumed buffet restaurant operations in November and strengthened sales of takeout products such as prepared foods and osechi cuisine. Although the impact was limited, these efforts helped contain the decline in revenue.」
The disclosure states that the resumption of buffet service and stronger takeout and osechi sales limited the decline in restaurant-division revenue. - FY2022-Q2MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥544 million, an increase of ¥48 million year on year.」
Restaurant-division revenue increased by ¥48 million year on year, recovering from the substantial decline in the previous year. Although the closure of Awatayama-so remained a negative factor, infection-control measures increased use, mainly during lunch. - FY2022-Q1MitigatedAnnual report
「Even while normal operations were restricted, measures such as installing acrylic partitions, improving indoor ventilation and reducing the number of seats began to bring back customers, mainly during lunch. As a result, revenue from the restaurant division was ¥264 million, an increase of ¥149 million year on year.」
Even with normal operations restricted, infection-control measures began to bring back customers, mainly during lunch, and restaurant revenue increased by ¥149 million year on year. - FY2021WorsenedAnnual report
「As a result, revenue from the restaurant division was ¥1,422 million, down 45.5% year on year.」
Although the restaurant division showed signs of a temporary recovery and strengthened takeout sales, full-year revenue was ¥1,422 million, down 45.5% year on year. - FY2021-Q3MitigatedAnnual report
「As a result, revenue from the restaurant division was ¥1,085 million, down 47.8% year on year.」
Although the restaurant division continued to report lower revenue, the decline narrowed from 62.8% year on year in the cumulative previous quarter. - FY2021-Q2WorsenedAnnual report
「As a result, revenue from the restaurant division was ¥495 million, down 62.8% year on year.」
Although the division implemented measures including reopening operations and offering takeout, restaurant-division revenue was ¥495 million, down 62.8% year on year. - FY2021-Q1WorsenedAnnual report
「As a result, banquet segment revenue was ¥46 million, down 94.7% year on year, while restaurant segment revenue was ¥115 million, down 83.3% year on year.」
Restaurant-division revenue fell 83.3% year on year, deteriorating from the previous decline caused by restaurant closures and other factors to a substantial decline accompanied by closures and fewer customers due to COVID-19. - FY2020WorsenedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥2,609 million, down 7.9% year on year.」
Although some restaurants performed steadily, the restaurant division declined 7.9% year on year due to fewer Japanese tourists and the spread of COVID-19 infections. - FY2020-Q3WorsenedAnnual report
「At 京都ホテルオークラ, revenue declined at Awatayama-so and Kyoto restaurant Irifune due to fewer customers and shorter operating hours following a review of work practices. Meanwhile, Chinese restaurant Tori and other venues performed steadily, and Sky Restaurant Pittoresque and Café Le Ricordeau absorbed demand from Bel Canto and China Terrace Tori, which closed at the end of the previous fiscal year, limiting the year-on-year decline in revenue to ¥85 million. At Karasuma Kyoto Hotel, Chinese restaurant Tori and Japanese restaurant Irifune performed steadily, particularly in private-room use, increasing revenue by ¥17 million year on year. As a result, revenue from the restaurant division as a whole was ¥2,079 million, down 3.2% year on year.」
Although some restaurants and Karasuma Kyoto Hotel performed steadily, the restaurant division's revenue decline widened to 3.2% year on year due to fewer customers, shorter operating hours and the impact of closed restaurants. - FY2020-Q2MitigatedAnnual report
「At 京都ホテルオークラ, teppanyaki restaurant Tokiwa, which saw fewer foreign customers, performed below the previous year. Meanwhile, the Top Lounge Orizzonte and room service performed steadily due to an increase in hotel guests. In addition, Sky Restaurant Pittoresque and Café Le Ricordeau absorbed demand from Bel Canto and China Terrace Tori, which closed in March this year, limiting the year-on-year decline in revenue to ¥38 million. At Karasuma Kyoto Hotel, private-room use at Japanese restaurant Irifune and Chinese restaurant Tori performed steadily, increasing revenue by ¥15 million year on year. As a result, revenue from the restaurant division as a whole was ¥1,334 million, down 1.6% year on year.」
While revenue declined due to the closure of 2 restaurants and fewer foreign customers, other restaurants absorbed the demand, narrowing the restaurant division's revenue decline from 3.1% in the immediately preceding quarter to 1.6%. - FY2020-Q1WorsenedAnnual report
「At 京都ホテルオークラ, although the closure of Terrace Restaurant Bel Canto and China Terrace Tori and lower breakfast revenue had an impact, strong performance at Sky Restaurant Pittoresque, Café Le Ricordeau, Chinese restaurant Tori and Kyoto Hotel Okura annex Awatayama-so limited the decline in revenue to ¥28 million year on year. At Karasuma Kyoto Hotel, revenue increased by ¥6 million year on year at Chinese restaurant Tori and Japanese restaurant Irifune, due in part to increased group use. As a result, revenue from the restaurant division as a whole was ¥695 million, down 3.1% year on year.」
Although some restaurants performed well and group use at Karasuma Kyoto Hotel increased, the restaurant division declined 3.1% year on year due to the closure of 2 restaurants and lower breakfast revenue. - FY2019Annual revenue decline narrowed to 1.4%Annual report
「As a result, revenue from the restaurant division as a whole was ¥2,835 million, down 1.4% year on year.」
The restaurant division declined 1.4% year on year, narrowing the revenue decline from 1.6% in the immediately preceding quarter. However, revenue continued to decline due to regular closing days, shorter operating hours and lower use by foreign groups at some restaurants. - FY2019-Q3RestatedAnnual report
「At 京都ホテルオークラ, the Top Lounge Orizzonte, Kyoto restaurant Irifune and Café Le Ricordeau performed steadily, but revenue declined at teppanyaki restaurant Tokiwa, Sky Restaurant Pittoresque and Chinese restaurant Tori, resulting in a ¥11 million year-on-year decline. At restaurants outside the hotel, revenue at Kyoto restaurant Awatayama-so was affected by the introduction of a regular closing day and closure for major roof renovation work, resulting in an ¥18 million year-on-year decline. At Karasuma Kyoto Hotel, extremely hot weather contributed to fewer lunchtime customers at Chinese restaurant Tori, while lower evening private-room use at the dining restaurant Irifune also had an impact, resulting in a ¥3 million year-on-year decline. As a result, revenue from the restaurant division as a whole was ¥2,147 million, down 1.6% year on year.」
While some restaurants performed steadily, the restaurant division declined 1.6% year on year due to lower revenue at multiple restaurants, regular closing days, closure for major roof renovation work and extremely hot weather. - FY2019-Q2WorsenedAnnual report
「At 京都ホテルオークラ, the Top Lounge Orizzonte and Kyoto restaurant Irifune performed steadily, as did Bar Chippendale, where use by foreign guests increased due to accommodation linked to large MICE events. On the other hand, teppanyaki restaurant Tokiwa and Terrace Restaurant Bel Canto performed poorly due to a decline in foreign group customers, while the discontinuation of breakfast service at Chinese restaurant Tori also had an impact, reducing revenue by ¥5 million year on year. At restaurants outside the hotel, lower revenue at Kyoto restaurant Awatayama-so, which made Monday its regular closing day, resulted in a ¥10 million year-on-year decline. At Karasuma Kyoto Hotel, revenue at the dining restaurant Irifune and Chinese restaurant Tori declined by ¥6 million year on year due to fewer customers amid extremely hot weather, typhoons and other factors. As a result, revenue from the restaurant division as a whole was ¥1,356 million, down 1.6% year on year.」
The restaurant division shifted from a 1.2% year-on-year increase in the previous quarter to a 1.6% decline due to fewer foreign group customers, the discontinuation of breakfast service, the introduction of a regular closing day, and fewer customers due to extremely hot weather and typhoons. - FY2019-Q1MitigatedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥717 million, up 1.2% year on year.」
Revenue from the restaurant division as a whole turned to a 1.2% year-on-year increase from the previous decline associated with unprofitable restaurant closures and other factors. - FY2018-Q3Narrowing revenue declineAnnual report
「As a result, revenue from the restaurant division as a whole was ¥2,880 million, down 5.6% year on year.」
While lower revenue from 4 closed restaurants and sluggish group use continued, the restaurant division's revenue decline narrowed from the previously reported 7.9% to 5.6%. - FY2018-Q2RestatedAnnual report
「At 京都ホテルオークラ, the Top Lounge Orizzonte, Terrace Restaurant Bel Canto and teppanyaki restaurant Tokiwa performed steadily, but revenue declined at the Kyoto restaurant Irifune, Chinese restaurant Tori, Café Le Ricordeau and other venues, resulting in a ¥20 million year-on-year decline in revenue. At restaurants outside the hotel, group use of the Kyoto restaurant Awatayama-so through agents declined. Revenue also reflected lower revenue from 4 closed restaurants, falling by ¥168 million year on year. At Karasuma Kyoto Hotel, evening use of private rooms at the dining restaurant Irifune and Chinese restaurant Tori performed steadily, increasing revenue by ¥10 million year on year. As a result, revenue from the restaurant division as a whole was ¥2,077 million, down 7.9% year on year.」
Although some in-house restaurants and evening private-room use performed well, restaurant-division revenue continues to decline due to lower group use at outside restaurants and lower revenue from 4 closed restaurants. - FY2018-Q1RestatedAnnual report
「At 京都ホテルオークラ, the Top Lounge Orizzonte and Terrace Restaurant Bel Canto performed steadily, but customer numbers declined at the Kyoto restaurant Irifune and Chinese restaurant Tori, while lower revenue at Café Le Ricordeau, which discontinued prepared-food sales, also had an impact, reducing revenue by ¥18 million year on year. At restaurants outside the hotel, group customer numbers at the Kyoto restaurant Awatayama-so remained sluggish, resulting in a ¥121 million year-on-year decline in revenue. The decline also reflected lower revenue from 4 closed restaurants.」
Restaurant-division revenue continues to decline due to sluggish customer and group-customer numbers at in-house and outside restaurants and lower revenue from 4 closed restaurants. - FY2017-Q4WorsenedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥698 million, down 10.7% year on year.」
The restaurant division's revenue decline widened from the 7.3% reported previously to 10.7%, due to fewer same-day dinner customers, a decline in wedding bookings and the impact of completing the closure of unprofitable restaurants. - FY2016AdvancedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥3,052 million, down 7.6% year on year.」
Against a backdrop of unprofitable restaurant closures and the impact of restaurants closed the previous year, the disclosure specifically states that restaurant-division revenue fell 7.6% to ¥3,052 million. - FY2017-Q2First statedAnnual report
「As a result, revenue from the restaurant division as a whole was ¥2,256 million, down 7.3% year on year.」
The disclosure identifies the decline in revenue for the restaurant division as a whole as an independent performance fact for the first time, against a backdrop of lower revenue at some in-house restaurants, the closure of unprofitable restaurants outside the hotels and lower revenue at restaurants closed the previous year.