Pursuit of safety

「To address these risks, we are strengthening our response capabilities through management of stockpiled supplies and food, approximately 80 comprehensive and partial drills annually at all business locations based on the business continuity plan (BCP) and various disaster-response manuals, and regular reviews of the manuals to improve their effectiveness. We are establishing a structure that protects customers and employees during disasters and enables us to move promptly to resume operations.」

「To welcome customers in the best possible condition, we reconfirmed our service structure and safety measures.」

「Under these circumstances, the group thoroughly implemented infection-prevention measures so that customers could use our facilities with peace of mind, while working to restore performance through various sales initiatives, accurate pricing strategies, and expense reductions.」

「In addition to thoroughly implementing infection-prevention measures in line with administrative policies, we conducted three rounds of workplace vaccinations for employees, their families, and tenant staff, working to ensure the safety and peace of mind of customers and the workplace environment.」

「In addition to thoroughly implementing infection-prevention measures in line with government and local-authority policies, from June we conducted workplace vaccinations for employees, their families, and tenant staff. We worked to create an environment in which customers could use the hotels with peace of mind, while ensuring the safety and peace of mind of employees.」

「Under these circumstances, the group has treated ensuring the safety and peace of mind of customers and employees as its highest priority and has implemented thorough measures to prevent infection.」

「Under these circumstances, the group will continue to make the safety and peace of mind of customers and employees its highest priority and implement thorough measures to prevent infection.」

「Under these unprecedented circumstances, the group conducted its business with ensuring the safety and peace of mind of customers and employees as its highest priority.」

「We will work to maintain stable employment, which forms the foundation of employees’ social lives, and to sustain their motivation to work. At the same time, we regard ensuring the safety and peace of mind of customers and employees as our highest priority. In close cooperation with the authorities, we will implement thorough measures to prevent the spread of infectious diseases, including handwashing and avoiding the “3 Cs.”」

「As the final year of the Medium-Term Management Plan 2016–2018, we worked diligently on the four priority issues: “pursuit of safety,” “enhancement of the Imperial Hotel brand,” “pursuit of customer satisfaction,” and “taking on the challenge of innovation.”」

「We further advanced initiatives addressing the four priority issues: “pursuit of safety,” “enhancement of the Imperial Hotel brand,” “pursuit of customer satisfaction,” and “taking on the challenge of innovation.”」

「We established four priority issues: (1) pursuit of safety, (2) enhancement of the Imperial Hotel brand, (3) pursuit of customer satisfaction, and (4) taking on the challenge of innovation.」