Risk of Customer Personal Information Leakage
First written in FY2016. 20 of 25 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 73 companies on the "Worse" side.
- FY2026MitigatedAnnual report
「With a particular focus on education and awareness, we seek to raise awareness of the handling of personal information across the company, including by conducting targeted phishing email exercises, warning employees about spoofed emails and conducting cybersecurity training, as well as improving company-wide IT literacy.」
As measures against the risk of personal information leakage, the company conducts targeted phishing email exercises, warns employees about spoofed emails and provides cybersecurity training. - 2026-06-01AdvancedGeneral Meetings of Shareholders
「We are raising awareness of the handling of personal information across the company, including through targeted phishing-email drills, alerts concerning spoofed emails and cybersecurity training, with the aim of improving overall IT literacy.」
The company identifies targeted phishing-email drills, alerts concerning spoofed emails and cybersecurity training as measures to address personal information risks. - FY2026-H1RestatedAnnual report
「During the interim accounting period, there were no material changes in the occurrence of major risks that management recognises as potentially having a material impact on the financial position, operating results or cash flows of the filing company, among the matters relating to the business and accounting situation described in this interim report, or in the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2025-H1RestatedAnnual report
「During the interim accounting period, there were no material changes in the occurrence of major risks that management recognises as potentially having a material impact on the financial position, operating results or cash flows of the filing company, among the matters relating to the business and accounting situation described in this interim report, or in the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2024RestatedAnnual report
「Accordingly, as part of the activities of the Information Management Committee, we seek to ensure that employees are fully informed about the handling of customer information by providing explanations at employee training sessions and posting precautions on the company intranet.」
The company continues to conduct employee training through the Information Management Committee and disseminate precautions on the company intranet. - FY2024-Q3RestatedAnnual report
「During the first three quarters of the current fiscal year, there were no new occurrences of the major risks that management recognises could materially affect the filing company's financial position, operating results or cash flows among the matters relating to business conditions, financial conditions and other matters described in the quarterly report, and no material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2024-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no new major risks that management recognizes could have a material impact on the financial condition, operating results or cash flows of the filing company, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2023MitigatedAnnual report
「The Information Management Committee seeks to ensure that employees are fully informed about the handling of customer information and the risk of information leakage caused by computer viruses by posting precautions and a "Network Security Self-Check" on the company intranet.」
In addition to personal information leakage, the company addresses the risk of computer viruses and specifies management and awareness measures, including the posting of a self-check. - FY2023-Q1RestatedAnnual report
「There were no new major risks during the three months ended 30 June, and no material changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2022MitigatedAnnual report
「Accordingly, as part of the activities of the Information Management Committee, we seek to ensure that employees are fully informed about the handling of customer information by providing explanations at employee training sessions and posting precautions on the company intranet.」
The company describes employee training by the Information Management Committee and the dissemination of precautions on the intranet as measures against the risk of personal information leakage. - FY2022-Q3RestatedAnnual report
「During the first three quarters of the current fiscal year, there were no new occurrences of the major risks that management recognises could materially affect the filing company's financial position, operating results or cash flows among the matters relating to business conditions, financial conditions and other matters described in the quarterly report, and no material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2022-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no new major risks that management recognizes could have a material impact on the financial condition, operating results or cash flows of the filing company, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2022-Q1RestatedAnnual report
「There were no new major risks during the three months ended 30 June, and no material changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2021-Q3RestatedAnnual report
「During the first three quarters of the current fiscal year, there were no new occurrences of the major risks that management recognises could materially affect the filing company's financial position, operating results or cash flows among the matters relating to business conditions, financial conditions and other matters described in the quarterly report, and no material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its major risks, including the risk of leakage of customers' personal information. - FY2021-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no new major risks that management recognizes could have a material impact on the financial condition, operating results or cash flows of the filing company, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing major risks, including the risk of leakage of customers' personal information. - FY2020RestatedAnnual report
「We hold the personal information of many customers. Although we have established an internal control framework and manage this personal information strictly, information may be leaked as a result of criminal acts or other incidents. In such a case, performance could be affected by a decline in sales resulting from damage to our social credibility and by the incurrence of damages claims.」
The company continues to disclose the risks of a decline in credibility, lower sales and damages claims associated with leakage of customers' personal information. - FY2020-Q2RestatedAnnual report
「During the cumulative second quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing business and other risks, including the risk of leakage of customers' personal information. - FY2020-Q1RestatedAnnual report
「During the cumulative first quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing business and other risks, including the risk of leakage of customers' personal information. - FY2019RestatedAnnual report
「We hold the personal information of many customers. Although we have established an internal control framework and manage this personal information strictly, information may be leaked as a result of criminal acts or other incidents. In such a case, performance could be affected by a decline in sales resulting from damage to our social credibility and by the incurrence of damages claims.」
The company continues to disclose the risk that leakage of customers' personal information could lead to a decline in credibility, lower sales and damages claims. - FY2019-Q2RestatedAnnual report
「During the cumulative second quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing business and other risks, including the risk of leakage of customers' personal information. - FY2019-Q1RestatedAnnual report
「During the cumulative first quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing business and other risks, including the risk of leakage of customers' personal information. - FY2018RestatedAnnual report
「We hold the personal information of many customers. Although we have established an internal control framework and manage this personal information strictly, information may be leaked as a result of criminal acts or other incidents. In such a case, performance could be affected by a decline in sales resulting from damage to our social credibility and by the incurrence of damages claims.」
The company continues to disclose the risk that leakage of customers' personal information could lead to a decline in credibility, lower sales and damages claims. - FY2018-Q3RestatedAnnual report
「During the cumulative third quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes in its existing business and other risks, including the risk of leakage of customers' personal information. - FY2017RestatedAnnual report
「We hold the personal information of many customers. Although we have established an internal control framework and manage this personal information strictly, information may be leaked as a result of criminal acts or other incidents. In such a case, performance could be affected by a decline in sales resulting from damage to our social credibility and by the incurrence of damages claims.」
The company continues to disclose the risk that leakage of customers' personal information could lead to a decline in credibility, lower sales and damages claims. - FY2016First statedAnnual report
「Although we have established an internal control framework and manage this personal information strictly, information may be leaked as a result of criminal acts or other incidents. In such a case, performance could be affected by a decline in sales resulting from damage to our social credibility and by the incurrence of damages claims.」
Risks of information leakage, loss of credibility, lower sales and damages claims associated with holding substantial amounts of customer information.