Customer Relationships and Contract Continuation
First written in FY2016. 4 of 6 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2025: 1 of 6 companies on the "Worse" side.
0 other companies' latest entry also says "Dropped".
- FY2025DroppedAnnual reportThe current fiscal year's business and other risks do not contain a standalone description of the risk that transactions or contractual relationships may end due to inadequate responses to customer needs.
- FY2022RestatedAnnual report
「However, if the Group is unable to respond adequately to changes in customers' needs and expectations, and those customers do not continue their transactions or contractual relationships with the Group, this could affect the Group's business operations.」
The company reconfirms the risk that transactions or contractual relationships may end due to inadequate responses to customer needs. - FY2019RestatedAnnual report
「The Group aims to strengthen its relationships with customers and remain their business partner by having them use the products and services provided by the Group. However, if the Group is unable to respond adequately to changes in customers' needs and expectations, and those customers do not continue their transactions or contractual relationships with the Group, this could affect the Group's performance.」
While stating its policy of strengthening customer relationships and becoming customers' business partner, the company reconfirms the risk that transactions or contractual relationships may end due to inadequate responses to customer needs. - FY2018RestatedAnnual report
「However, if the Group is unable to respond adequately to changes in customers' needs and expectations, and those customers do not continue their transactions or contractual relationships with the Group, this could affect the Group's performance.」
The company reiterates the risk that transactions or contractual relationships may end due to inadequate responses to customer needs. - FY2017RestatedAnnual report
「However, if the Group is unable to respond adequately to changes in customers' needs and expectations, and those customers do not continue their transactions or contractual relationships with the Group, this could affect the Group's performance.」
The company reiterates the risk that transactions or contractual relationships may end due to inadequate responses to customer needs. - FY2016First statedAnnual report
「However, if the Group is unable to respond adequately to changes in customers' needs and expectations, and those customers do not continue their transactions or contractual relationships with the Group, this could affect the Group's performance.」
The company identifies inadequate responses to changes in customer needs and expectations as a contract renewal risk.