ONE-WAYOngoing theme · still written in the latest filings
Risk of Contract Fee Reductions, Terminations and Non-Renewals Due to Lower Service Evaluations
The risk that declining customer evaluations of the service could lead to a reduction in contract fees, contract termination, or non-renewal. This covers overall customer evaluations of service quality, not only explicit failures to meet SLA requirements.
Companies8How many companies write about this.
Threads8One company can carry more than one thread here.
PeriodFY2016 →Still being written about.
Directionhurts0 helps · 8 hurts · 0 flat