Advanced products and services using robots and surveillance cameras

「Mimamorio contracted terminals: 2 in FY2025 (85 cumulative); TEC-SMART contracts: 58 in FY2025 (325 cumulative); image monitoring service contracted cameras: 18 in FY2025 (179 cumulative); cleaning robot contracts: 7 (11 cumulative); security robot contracts: 1 (2 cumulative); preparations for introducing an AI voice bot at the call center.」

「As the 東洋テック Group, we will contribute to safety and security by improving productivity through further security DX initiatives and by actively investing in human resources.」

「We began offering a new service that allows users to operate their security systems anytime and from anywhere using a smartphone. We have prepared low-cost package plans that even first-time users of security services can adopt with confidence, and are working to expand the customer base.」

「As the main pillars of our specific initiatives, we have adopted "Strengthening the Group's Comprehensive Capabilities" and "Transforming the Earnings Structure" and will focus on developing a high-quality security business through digital transformation and expanding the comprehensive building management business by realizing Group synergies.」

「Demand has been increasing for hybrid security combining people and machines, including AI, IoT and robots, to address the shift toward contactless and remote services accompanying the "new lifestyle," as well as for thermal cameras and other products related to living with COVID-19.」

「Established a new image center and is building a more advanced surveillance system.」

「Against this backdrop, in the first year of the 11th Medium-Term Management Plan, covering April 2019 to March 2022, the Group is pursuing high profitability and growth under the slogan "Continued Challenge for Transformation" through initiatives addressing "Challenges from Environmental Change and Technological Innovation," "Transformation of the Earnings Structure (Reform of the Framework and Business Characteristics)," and "Creation of the Brand (Corporate Value)."」

「(2) Initiatives to digitize security equipment and methods and promote technological innovation ・Electronic security using surveillance cameras, and the development of new products and services ・Strengthening efforts in image processing technology and developing new services through the establishment of an image center (3) Use of IoT, AI and RPA ・Make active investments in IoT, AI and RPA to achieve differentiation」

「At the same time, the use of AI and robots is a challenge in addressing the labor shortage, which is expected to worsen further, and the shift to unmanned and cashless retail stores. We also established an Innovation Promotion Department to research and study cutting-edge technologies such as AI and robots, develop products and promote sales, and are working to use AI and robots.」

「In the security industry, demand is increasing for the development and introduction of foreign workers, AI-based image recognition systems, IoT-based surveillance systems, and drones and robots for security purposes as measures to address labor shortages resulting from the declining birthrate and aging population. Making effective use of these technologies is a challenge for the future.」

「In April, established a new Innovation Promotion Department to conduct research and study of cutting-edge technologies such as AI and robots, develop products and promote sales, and put in place an organizational structure to address these challenges.」

「We will work to develop and strengthen sales of high-function products and services using AI and IoT.」

「(3) Developing high-function products and services using robots, surveillance cameras and other technologies, and strengthening sales」